PW

@British_Airways you’ve delivered my Heathrow T5 lost luggage to an airport but not to the address I instructed. Why is this my responsibility to pick up from the airport at cost? I gave the address of a hotel

@etihad if your website shows flights for May/June does this mean these are currently scheduled to fly - and if they get cancelled a refund will be issued? Looking at LHR-DPS and HKT-LHR

Scammer: Arsenal tickets @loughman1

r/personalfinance shifted my perspective heavy

1 Manchester United v Chelsea ticket for sale at Old Trafford today 20 Sept. Member transfer. DM for details.

@TIM_Official I have tried calling and using the app but it is all still in Italian. Can I DM you so someone can contact me please?

@pvw_87 Hi! If you need help, please use MyTIM App 👉tim.social/_mytim_app or visit our website 👉tim.social/_assistenza. Our customer service team will give you the assistance you need.

@TIM_Official I bought a TIM link WiFi with SIM card but the card is not active after 24 hours still. I need assistance in English. Can you help

@qrsupport @qatarairways @UK_CAA - Qatar Airways I have been waiting for evidence of “extraordinary circumstances” for flight delay when I was told at airport it was due to daylight savings and equipment - both within airline control. Why are you not providing any further info?

@qrsupport airline was delayed departing UK resulting in 18 hours late to original destination. Airline now claims “equipment and ATC” as delay giving no further evidence or info to assess under EC261. Repeated requests for info. Is this how you handle compensation claims?

@qrsupport @qatarairways @UK_CAA

@qrsupport @qatarairways There is no information available via DM as the airline / you, are refusing to explain reasons for the delayed flight beyond saying “equipment”

@qrsupport @qatarairways — for delayed flight resulting in 18 hours delay, airline says “equipment” as reason for not providing compensation under EC261 and now says “we cannot further elaborate or share any further details regarding the reason for delay.” Is this your customer service?

@pvw_87 @pvw_87 Greetings. We have responded to your direct message. Kindly continue interacting with us via direct message for further assistance.

@qatarairways Delays were due to “change in time zones” or “daylight savings” scheduling (within control of airline) according to airport staff. Now customer service trying to use extraordinary circumstances to not pay compensation.

@qrsupport Done

@pvw_87 @pvw_87 Greetings. May you please share with us the case reference number via DM which you have received upon submitting the claim, for us to follow up with the customer care team. Looking forward to your message.

@qrsupport waiting for an update on a compensation claim for a significantly delayed flight, one generic message and no response since. How do I escalate this?

@Beer52HQ how do I cancel my subscription? Your DMs are closed and no one is answering your line. Why is it not possible to cancel online?

@British_Airways Sent a message no response. The voice line keeps hanging up by misterpreting what the call is about…

@pvw_87 If you can DM us with your booking details, we can look into this for you. Cody twitter.com/messages/compo…

@British_Airways how do I cancel a flight on Manage My Booking? Not giving me option and calls to customer service keep getting cut off as “all agents are busy”. Can you advise?

@ZipcarUK been waiting for a response to an issue for over a month. No acknowledgement of receipt, can’t find a contact email. What can you suggest?