QuickBooksCares

Got questions or need assistance?  For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for expert support.

@Abudhalal1 @QuickBooks I want to make sure you’re able to log back into your account again. I’ve responded to your DM with details on how to get in touch with our support team. ^Kailyn x.com/messages/compo…

Email : Ahmed.shah@rssmaldives.com We sign up new account and the payment also already done but, we unable to login to the account, attached screenshot of your reference and do the needful at the earliest to access the account @QBCares @QuickBooks

@ProAudio_GA It seems like you've had some trouble with a payment delay. If you'd like, I can take a look at your account and see if we can speed things up. Send me a DM and I'll start working on this right away. ^Alura x.com/messages/compo…

@QBCares @QuickBooks You need to reconsider taking money from my clients and then "processing" it for 7 days. my account has never had an issue, and this payment came from an actual bank. I will find a new payment processing company. give me my money, now.

@VJavohir I can take a closer look at your account to see what is causing the issues with accepting payments. When you get a moment, feel free to send me a DM and I’ll get started right away. x.com/messages/compo…

@QBCares We are having an issue when trying to receive payments for some of our invoices. For invoices that are around 90 days old or older, the system shows a message asking us to “double check the transaction date,” and it doesn’t let us proceed normally. Could you please help?

@Foluso_oo @QuickBooks I'd like to see that you're able to get your billing updated so you can resubscribe to your QuickBooks account. If you'll join me in a DM, I'll take a look into what's going on. x.com/messages/compo…

@QBCares @QuickBooks Trying to switch our Quickbooks Plus from annual to monthly to we can resubscribe but can’t get that done, we need help!

@LauraTeagan Please be sure to reach out to TurboTax support through their page x.com/teamturbotax?l…. They can assist you further from there.

@QBCares what's up with the Self-employed tax bundle no longer waiving fees when filing with Turbotax? will this be resolved soon?

@ayrporte I'd like to take a closer look at your account's billing and do what I can to help. To keep your account information private, please join me in a DM. x.com/messages/compo…

@QBCares @QuickBooks come on guys a $310 increase in your subscription????? that puts you over $1200/yr....... #greedy

@AQHarris I can look into any issues you're having with the reclassify tool. If you could send me a DM with more details on the problem, I'll investigate this for you. ^Alura x.com/messages/compo…

@QBCares the reclassify transactions tool isn’t working for any of my client companies. Is it down?

@geggbaggie I'm here to help you get the support you need. Whenever you've got a moment, please send a DM so I can get started. ^Timmi x.com/messages/compo…

@QBCares Just wasted an afternoon trying to get the sole trader app to work. Its taken my money but is still not working. Customer services couldn't/ wouldn't help and won't give me a refund

@scottfromark It looks like you've already sent us a DM about the latency you're experiencing. If you could follow up with me there, I'll make sure this is taken care of for you. ^Alura

@QBCares I can't get your online software to load on my computer. It stopped working about a week ago. I've used it for years. What should I do?

@scottfromark I want to help you sort this out. When you can, send me a DM so I can take a closer look and get your QuickBooks running smoothly again. ^Sean

@rawbull018 We want to make sure your concerns are addressed properly. To escalate this and provide feedback, please follow this link so that you can receive secure support: quickbooks.intuit.com/learn-support/…. x.com/messages/compo…

@QBCares When in India

@QuickBooks @QBCares @InsightfulActnt @Intuit @IntuitAccts @InsightfulActnt Need a Quickbooks Account for Accounting in India

To ensure we provide you with the most personalized and efficient experience, we ask that you contact our support team: quickbooks.intuit.com/learn-support/…. This allows us to access your account information, verify your identity, and provide support tailored to your specific needs. x.com/messages/compo…

@rawbull018 Is this account an US account? x.com/messages/compo…

@CedoNulli_ @QuickBooks I'd like to look into this for you. When you have a moment, please send a DM and we'll continue working with you there. For your privacy and security, be sure not to share any account information publicly. x.com/messages/compo…

@QuickBooks @QBCares So as a Quickbooks subscriber I am entitled to a free filing with my subscription but when I go to file I am being charged to file. I am being told there is a "back end" issue and to go ahead and pay with a vague promise of a refund later. This sound right to you?

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@rawbull018 QuickBooks Online isn't currently available for new accounts in India; however, I can share your feedback with the proper team so they know customers are asking about it. I'm here if you have any other questions. ^Sean

@sbblackwell I can check on the status of your admin request, Steve. Could you send me a DM so I can gather some information? Additionally, to keep your account secure, please remove your case number from your post. ^Timmi x.com/messages/compo…

@QBCares I have spent over 7 hours and 14 days trying to get your assistance to change me to the Primary Admin so I can downgrade - I am a very frustrated 25 + year client. My case number is # 15153547581 and when I reach out they say there is no case #. Please help.

@egockel Thank you for getting back in touch. If you could join me in a DM, I'd like to gather some additional information in order to better assist you. twitter.com/messages/compo…

@QBCares Just got this email: "Beginning on the week of February 9, 2026, QuickBooks will begin automatically sending invoice reminder emails for unpaid invoices you've sent." So this feature will be on by default; I have to opt out?

@hdaccountant I'll make sure you get the assistance you need. Since your case number is private account info, it'd be best to remove it from your public post. I've reached out via DM and will continue working with you there. ^Sean twitter.com/messages/compo…

@QBCares We need support. Cannot get it over the phone or on email. What can we do?

@egockel Thanks for reaching out, Eric. To better assist you, please join me in a DM so I can gather some additional information. twitter.com/messages/compo…

@QBCares, is there a way to disable the "Intuit Intelligence" sidebar and the footer ads on QuickBooks Online? They both eat into the real estate (especially with the new double left sidebar menu). I also wish the ads weren't there on a paid plan.