Richard Sealey

@merseyrail Are services back to normal? Thanks

^Ray here with you all this morning, so feel free to give me a shout if you need anything.

@merseyrail I walked from moorfields to Sandhills to catch Ormskirk train on advice of station staff

@r1chiesealey Hi there, yes services are disrupted at the moment and subject to delays and cancellations. Where are you travelling from please? ^Claire

@merseyrail Says all Ormskirk trains are cancelled till 7:05. Is that right?

@r1chiesealey Yes there are train services operating from Sandhills for the Southport, Headbolt Lane and Ormskirk lines. ^Claire

@merseyrail is the next phase of tap and go still coming in next week and is there anything we need an account to link to our Apple Pay? Ta

@thetrainline Thanks.

@r1chiesealey Hi there. I recommend that you speak to our specialised Seasons team for help with this. You can find their contact details here > bit.ly/4m0ZNK7 Thanks, ~ Christine

@merseyrail @thetrainline @northernassist looking at a season ticket and with some issues on trains are you able to advise what a suitable route is please? Eg if there was an issue with limestreet could I go Maghull north to kirkdale, then kirkdale to HBL then HBL to Piccadilly?

@northernassist Thanks

@r1chiesealey Yes you could

@northernassist can I use this ticket from Manchester Piccadilly to Headbolt lane?

@northernassist Thanks. So could I go via headbolt to one of these stations? Thanks

@r1chiesealey The Liverpool station group consists of four main railway stations in Liverpool city centre: Liverpool Lime Street, Liverpool Central, Moorfields, and James Street. These are the stations this ticket is valid to.

@northernassist What about Piccadilly to Liverpool central via headbolt? Thanks

@r1chiesealey Hello Richard, sadly not as Headbolt Lane is not included in the Liverpool stations group.

@merseyrail the new ticket gates at old hall street are too slow. Queues of people backing up to escalators. Seen at least five peoples metro card just not scanning first time (incl mine) could get dangerous if it fully backs up to escalator. Are the working as expected?

@Bill_Esterson @seftoncouncil will the roads in Sefton be gritted tonight? Seems to have been missed/ineffective this morning. So dangerous for everyone.

@PostOffice Car insurance 0345 073 1002

@r1chiesealey Hi, just to let you know we don't have a phoneline. Could you please confirm the number you are calling?

@PostOffice is there an issue with your phone lines?

@MartinSLewis have received a mail from o2 re the price rises and it states this: “Because you have a Volt bundle, this right to cancel also applies to your Virgin Media package” Does that mean I can cancel my VM contract alongside O2 fee free? Thats how I read anyway. Thanks

@virginmedia I have received a mail from o2 re the price rises and it states this: “Because you have a Volt bundle, this right to cancel also applies to your Virgin Media package” Does that mean I can cancel my VM contract alongside O2 fee free? Thats how I read anyway. Thanks

@itvMLshow re the O2 price increase. I have had an email from O2 that says this, “Because you have a Volt bundle, this right to cancel also applies to your Virgin Media package” so could I terminate both my virgin media and O2 contracts without early termination charges?

@virginmedia @Jaytuzzle10 @Hectorthecamper Hi. Is there any update to this and if not what is the expected date of fix please. Thank you

@Jaytuzzle10 @r1chiesealey @Hectorthecamper This issue is being looked into at the moment and we hope to have a resolution very soon.

@virginmedia watching game of thrones on sky showcase & season 4 from episode 8 I keep getting this popup on tv HLG HDR & the picture quality changes but this happens every 30 secs or so. episode 9 and 10 of same series has same issue. Not an issue on other tv shows please help.