Direct.Tech//Response web

Massive amounts of praise to the crew of the BA2038 last night, huge amount of professionalism throughout. 🙏🏼 @British_Airways

@British_Airways once again such disrespect from BA one of 65 lost bags on flight to Atlanta April 1. No bag no contact from BA but may receive Monday 4days later as they do not deliver over the weekend! No confidence I will see again.

@British_Airways, it does feel to me like the worst baggage delivery at T5 I had for a long while. I do know my luggage are near me but they haven't appeared yet like quite a few customers. It is now 1h after landing from Boston BA212

@British_Airways Refusing to escalate while ignoring a GDPR request is unacceptable. I’ve had no response since Tuesday. This is now a failure to engage and comply. I will proceed with CEDR & ICO and include this conduct in my submission. Need Aiste to get me the call recording

@British_Airways Hello, a travel agent booked a trip for me, but it's in economy and when I log in it doesn't let me upgrade. How do I go about upgrading?

BA @British_Airways it's been 3months since you mistakenly didn't allow me to fly back to the USA because of the lack of knowledge of your agents on the corresponding regulations I filed a claim on 07/01/2026,have contacted you several times but haven't had an update since 16/01

@British_Airways trying to find out what’s happened to my luggage that wasn’t loaded at LHR to LCA. Nobody at Larnaca airport answers and your Gold executive club team doesn’t seem to know either. Glad to spend over £20K a year with BA who decided not to load my one bag!

@British_Airways Just when you think BA cant get any worse, they do. I paid in advance for a seat, but they removed me from it when I checked in, and said I had to apply for a refund. No other airline treats its customers with such disdain.

Hey @British_Airways, this is absolutely pathetic! My Marlboro Gold cigarettes and Tom Ford perfume were stolen/removed from my check-in bag during my Delhi to Edinburgh flight (PNR: XZKVST). Now you’re giving me some lame excuse to keep valuables in hand luggage?

@British_Airways currently at San Diego airport and no Club World lounge access due to Aspire being full and no backup option. Falls short of expectations for a business class ticket.

@British_Airways horrible airline! You cancel my flight from LA to London then book me on American Airlines more 24 hours later. Then your agents FRAUDULENTLY tell me there's no earlier flight but AA says they have space on earlier flight when I called. Go bankrupt and FUCK YOU!

@British_Airways Urgent Compassionate Refund Request – Family with Infant and Child Denied Boarding on BA Flight from Chicago to London. Severe Hardship Caused by Staff Oversight at XNA.