RevZilla

No adventure is dumb when you’re on two wheels… Tune in THIS SATURDAY 6/26 for the full episode of CTXP! rvz.la/3wR0T2k @jeff_daniels @JimCarrey #DumbAndDumber #RevZilla #CTXP #MovieTrailers #Aspen

@Chicken_Dolo cs@revzilla.com would be best! You can also use our chat feature on site. We have a ton of emails right now, so chat may be the fastest resolution. Appreciate your understanding on this one!

@RevZilla Thanks for reaching back out @RevZilla, much appreciated. I will formulate the email with corresponding documentation shortly and get that to you! Can you please provide an email address to send it too? Thank you!

Seriously @RevZilla 😒😒😒 I just bought a new helmet 2 days ago and then y’all hit me with this!!!! 😒😒😒 @RevZilla

@cdullah_gq Heya! It should be back now. Temporary technical difficulties. -Pete

@RevZilla hey guys, is your website down?

@dabit Heya! It should be back now. Temporary technical difficulties. -Pete

@RevZilla your site is down

@MIkeSch69561168 Hi Mike! Sorry for those issues - I just sent you an email with more information and some options. -Pete

@bmc757 Did you end up here: revzilla.com/parts/2019-har… ? There should be 87 exhausts and exhaust parts... -Pete

@bmc757 Hi Bill, We'd be happy to help! I recommend inputting your year, make, and model bike in the parts-finder, then narrowing the results down to exact-fit only, then filtering for just exhausts. That should work better than the search bar. Happy hunting! -Pete

@jonnycinque Hey Jonathan - Yes! We were involved with the Michaux Dual Sport ride on Sunday: dvtrailriders.org/michauxds -Pete

Hey @RevZilla are you doing something in Michaux State Park today? Saw some yellow signs from you, but then they went to a hiking trail...

@Victoria_eclark @HJCAHelmets Hi Victoria! The pinlock insert is sold separately for the revzilla.com/motorcycle/hjc… and can be found here: revzilla.com/motorcycle/hjc…. Feel free to DM us for assistance setting up an order. -Pete

@RevZilla Hey 👋🏼 I recently ordered a @HJCAHelmets #F70 which is awesome, my partner is over the moon with it, however there was no #pinlock supplied with the helmet. Have emailed @RevZilla but no response 😭

@dsherzan @ReisnerShawn @CardoSystems Hi Doug! Sorry for the delay - we're about a week behind in responding to emails, but our Warranty Team started their process yesterday, so you should hear back from them shortly. Feel free to to DM us for more information. -Pete

@ReisnerShawn @RevZilla @CardoSystems I ordered the 2pak, one works great . The other has a short where the mic plugs in, probably a bad solder connection.

.@RevZilla it’s been over a week since I emailed you about a defective cardo PackTalk slim I purchased from you. Any chance of a reply soon? .@CardoSystems

@LexAfficial @alpinestars @DawnDish Hey Lex, I'd recommend sticking with leather-specific cleaning and conditioning products: revzilla.com/search?view_al… -Pete

@jardaman12 Good news! It came in from the outside warehouse today and is being packed up right now - please keep an eye out for a shipping email later today or tomorrow morning. -Pete

@RevZilla ordered something a month ago and still waiting for it to be shipped

@nineknives Hey Jack - please DM me your email address or order number so I can check into what's going on. We are a few days behind on our email replies at the moment, but working towards our normal under-12-hour turnaround time. -Pete

@RevZilla I’ve been emailing about a defective headlight and missing order but no one is responding. :(

@jengreenphoto Hi Jen, sadly, the Philadelphia Showroom is still closed, but we will be posting updates on our Showroom page online as we move towards a date to reopen: revzilla.com/philadelphia-s…. Our instagram page will also have updates: instagram.com/revzillaphilly… -Pete

@SheLikesMySwag Hi Jordan, if you'd prefer to send me your order number in a direct message, I can try to expedite the process. -Pete

@RevZilla Sent the email. Still haven’t gotten a response. - Jordan

So my order came shipped today from @RevZilla for my Helmet and they got my size wrong. I’m hot 😒 cause I’ve been waiting for this helmet for so long. It finally come, and y’all ship me the wrong size. 🤦🏽‍♂️

@FaisalM22564900 We have the 2020 Suzuki GSX250R, but unfortunately don't have access to parts for different GSX250 models if they haven't been released in the United States. These are all the bike-specific parts we carry for the R model: revzilla.com/parts/2020-suz… -Pete

From a sweet old Triumph to a sweaty jersey, auctions raise money to help Australia. Motorcyclists Chip In To Help Australia Wildfires Relief --> bit.ly/36WFyYi

@davidnour It can be hit or miss in terms of what it impacts - different retailers (even Amazon: digitalcommerce360.com/2020/06/11/onl…), warehouses, and carriers are all affected in different ways. That said, we are committed to fixing anything that causes a less than stellar customer experience. -Pete

@RevZilla "Pete" thanks. Not sure I understand your scripted response. I've purchased other items before and after this one which have all arrived. It candidly looks more like indifference, a broken process, or poor training/service circumstance, than the global pandemic. #CovidExcuses

@RevZilla What’s up with 30 min hold for Customer Service and an order placed 17 days ago that’s “sitting in our warehouse and someone hasn’t pushed through?!?” Really disappointing. #poorcustomerservice