Robert Thomas

@Screwfix Order A25008232057. New Einhell Chainsaw Horse arrived with damaged packaging and missing screws/bolts. Asked for a £2 envelope of fixings to be posted out. Instead being told to do a 20-mile round trip and dismantle two horses to swap in store. Sort it out.

My messages/emails are continuing to being ignored. Never use Twitter, but just another medium for Eon to ignore their customers on. No statement in 2022, despite sending in regular readings. Must be the poorest customer service of any utility company. Spot on Which?

@nsandihelp NS&I have locked my account. Unable to transfer funds to complete house sale, been trying to action since last weekend.