Rohit Gupta

@flipkartsupport @Flipkart @jagograhakjago @nch1915 @_Kalyan_K @Dell_IN Please share the actual progress and provide a proper resolution: replacement with the correct Dell G15 i7 RTX 4050 laptop or full refund. This delay is unacceptable. @FlipkartSupport @Flipkart @Dell_IN @DellCares @jagograhakjago @nch1915

@flipkartsupport @Flipkart @jagograhakjago @nch1915 @_Kalyan_K @Dell_IN My return/replacement window ends on 19th May. Please confirm in writing that my issue will be resolved even if Flipkart delays it beyond the return policy date. I should not suffer because of repeated delays from your side. @Dell_IN @flipkartsupport @_Kalyan_K @nch1915

I ordered a Dell G15 laptop from Flipkart as per listing/order: Intel Core i7 13th Gen 13650HX, RTX 4050 6GB, 16GB RAM, 1TB SSD, 165Hz for approx ₹80,000 during offer. But I received a different lower-spec unit. @FlipkartSupport @Flipkart @_Kalyan_K @jagograhakjago @nch1915

@flipkartsupport I have already shared all evidence in private chat. My last return/replacement date is 19th May. Please confirm that my issue will still be resolved even if Flipkart delays it beyond the return policy date. I don’t want excuses till 19th May and then denial of support. @Flipkart

We apologize for the inconvenience caused. Rest assured,​ we are investigating the matter and will provide you with an update as soon as possible. Thank you for your understanding and patience. Please do not share your personal specific details on this social platform as they are visible to all. Kindly delete the details to ensure your details are secure and reach out to us via private chat by clicking the link below.

@flipkartsupport @Flipkart @jagograhakjago @nch1915 Requesting urgent help from @FlipkartSupport @Flipkart @Dell_IN @DellCares @jagograhakjago @nch1915 #Flipkart #Dell #DellG15 #WrongProductDelivered #ConsumerRights #OnlineShopping #CustomerService #JagoGrahakJago. I have evidence of everything even open box delivery.

@flipkartsupport @Flipkart @jagograhakjago @nch1915 I have already shared all evidence via chat: order/listing details, product box label, open-box delivery video, and other proofs. Please tell me what more you need from my side and share the actual progress. This delay and repeated rejection is unacceptable. @FlipkartSupport

@hyvraipur05 @flipkartsupport Sabse bekar ho gya h @flipkartsupport. I am also not going to buy from here. Best #eccomerce is @amazonIN @amazon. Best service even fast delivery best customer support. @amazon

It is last chance for you if you and your DELIVERY boy doesn't deliver my parcel i will never your services in my life and deleted flipkart. OD437570921550764100

@flipkartsupport @_Kalyan_K @nch1915 @Flipkart @jagograhakjago @Dell_IN @DellCares No you are not asaigning you are just traumatizing me by rejecting return request. First things if specification is different they you have to give replacement however you are not even giving return right now.

@rohit_gupta14 @_Kalyan_K @nch1915 @Flipkart @jagograhakjago @Dell_IN @DellCares My deepest apologies for your experience with the return request. You can count on us to resolve your concern. Rest assured, we have assigned one of our specialists to contact you to resolve the issue promptly. twitter.com/messages/compo…

@flipkartsupport @_Kalyan_K They again canceled my return request, now i am unable to file complain @flipkartsupport @nch1915 @Flipkart @_Kalyan_K @jagograhakjago What i have to do now should i file police complaint or go the the consumer form

Sorry to hear this. We acknowledge that you're seeking an update on the concern related to the issue raised. Rest assured that we're currently addressing it and will provide you with an update as soon as possible. Thank you for your patience. We're concerned as we see that you've shared order details, such as order ID on a social platform and the details can be misused. To ensure your privacy, please delete these details from the social platform.

@DellCares @Dell_IN @Flipkart @flipkartsupport @jagograhakjago @nch1915 This is really pathetic and shameful. Flipkart keeps giving the same reason: “We tried to reach you, but you were unable to respond.” This is false. They called for hardly 1 second, and I responded every time. After that, they rejected my return/replacement request again.

@DellCares @Dell_IN @Flipkart @flipkartsupport Requesting urgent help from @FlipkartSupport @Flipkart @Dell_IN @DellCares @jagograhakjago @nch1915 #Flipkart #Dell #DellG15 #WrongProductDelivered #ConsumerRights #OnlineShopping #CustomerService #JagoGrahakJago. I have evidence of everything even open box delivery video.