rosswightman

@GWRHelp Ok, thanks, is it possible to pay the difference to upgrade from Super Off-Peak to Off-Peak?

@rosswightman Hi there, could you send us a DM with your booking reference please? - John

@GWRHelp Hi, I have a Super Off Peak Return EXD-NCM-EXD, can I travel on the 10:02 tomorrow RDG to EXD with this ticket?

@GWRHelp Sorry, I don't know how to do that! Question is whether a Super Off Peak Return is valid on 10:02 RDG-EXD

@SW_Help @SW_Help Couldn't hold 21:23 but you're happy enough to delay 21:53 though

@rosswightman Hi, unfortunately, we have been unable to hold that service, apologies ^MC

@SW_Help Please please please hold the 2123 GLD to FNH for just 2 minutes to allow us to get of Portsmouth train. Nothing direct WAT to FNH

@SW_Help Why? People have been waiting at Waterloo for 2+ hours. Surely holding for 60 seconds would be kind & considerate?

Thanks a bunch

@GWRHelp Hi, is there a problem with 1129 Gatwick to Reading service?

@GWRHelp Hi, could you update me on 1129 from Gatwick to Reading please? Is there a problem?

@SW_Help This is not sustainable, people need to be able to park - for second day running people unable to get to work. The car park was enlarged a few years ago with the addition of a top deck which transpires to be unusable in cold weather. Is a long term solution being looked at?

@SW_Help Any update?

@SW_Help Could you please help me understand why the top deck of the Farnham station car park is closed?

@SW_Help Another night, another omnishambles on SWR. Can you please provide an update on 1923 WAT-FNH? As in, will it actually run?

@SW_Help Sorry but apology not accepted, why is the SWR service so unbelievably bad?

@rosswightman Hi, apologies for the delay to your journey ^MC

@SW_Help Thanks for cancelling 555 WAT-FNH again. Genuinly one of the worst commuting weeks ever.