

Rotational Labs
76 posts

@rotationalio
We are AI enablement experts. We help organizations make smart and responsible AI investments that accelerate growth, reduce costs, or automate the boring stuff






When something sounds too good to be true - maybe it is? Did Klarna really fully replace 700 customer support agents overnight? I did what few retweeting this do: tried Klarna’s AI assistant. It’s… underwhelming. It recites exact docs and passes me on to human support fast.





How enterprises are using open source LLMs: 16 examples. Many use Llama-2: Brave, Wells Fargo, IBM, The Grammy Awards, Perplexity, Shopify, LyRise, Niantic.... Quote: “A lot of customer are asking themselves: Wait a second, why am I paying for super large model that knows very little about my business? Couldn’t I just use one of these open-source models, and by the way, maybe use a much smaller, open-source model for that (information retrieval) workflow?” venturebeat.com/ai/how-enterpr…




















