Ryan Neu
2.5K posts

Ryan Neu
@ryanRneu
Building the buy button for SaaS. Founder & CEO, Vendr
Boston, MA Katılım Temmuz 2010
887 Takip Edilen2.4K Takipçiler
Ryan Neu retweetledi

Ruth from @VendrHQ is the AI negotiation agent for SaaS.
Trained on data billions in spend data, she helps you benchmark prices, plan negotiations, and save money.
agent.vendr.com
English

Posted this on LI yesterday.. here are my thoughts:
Gartner's stock is down 50% this year. Research is officially disrupted.
AI can now summarize reports, surface market maps, analyze sentiment, and rank vendors—instantly, and often more effectively.
But Gartner’s real product was never the research. It was access. Access to analysts. Access to vendor shortlists. Access to enterprise buyers.
The problem is that access is no longer scarce.
The same buyers who once paid $30K+ for a Magic Quadrant are now getting sharper insights, faster, from AI-first products.
Sellers know this too. They’re no longer chasing analyst coverage the way they used to, because they know future buyers aren’t relying on the Magic Quadrant to make decisions.
If I were running Gartner, I’d do three things:
1. Open the data.
Kill the research PDF. Build an API. Stop hiding insights behind paywalls. Become the pricing and vendor intelligence layer that powers the platforms buyers already use. Build the most accessible buyer experience, backed by the best data.
2. Own the bottom of funnel.
Capterra-style SEO is dying. Review sites are fading. Instead of chasing traffic, build a product for high-intent buyers and sellers. Buyers want pricing, competitive options, and real-world paths to purchase. That’s where buying decisions start and sellers will pay to be there.
3. Regain relevance.
The market is voting against research and advisory. Don’t defend it, reinvent it. The future of influence is real-time, transparent, and embedded.
Gartner had a 20-year head start but AI just leveled the field. The winners will be the ones that open up, not the ones who try to hold on.
English

Gartner is worth $19B 🤯
Who's building the next-gen version, so much you can do with AI and agents...
Gergely Orosz@GergelyOrosz
Gartner has been out of touch with tech analysis: and their latest report on AI coding assistants show just by how much. - They rank Amazon, GitLab, GCP, Windsurf all above Cursor - No mention of Claude Code or OpenAI Codex Cursor pays Gartner nothing: others do Embarrassing
English

@linamkhan Startups are risky. Sometimes when you keep rolling the dice things turn out well. Sometimes not. But founders should be able to decide for themselves when to stop.
English

A great reminder that letting startups grow into independently successful businesses, rather than be bought up by existing giants, can generate enormous value.
A win for employees, investors, innovation, and the public.
The Wall Street Journal@WSJ
Shares of software company Figma soared in their stock-market debut Thursday, rising more than 200% in one of the splashiest initial public offerings in years on.wsj.com/4mdZ2yh
English

One small thought on my @Replit learnings: I don’t think they are critical. Replit made promises, and I know I’m pushing the limits, but they are what Replit promised.
And also I sent a very flattering email on Replit to 200,000+ SaaStr subscribers
However … if ANYONE had actually reached out to HELP me for real … even just a little, but for real … a lot of my headaches could have been avoided.
It’s just a thought on when folks build in public and it doesn’t go perfectly.
🙈Do you ignore it?
😡Do you get defensive?
👋Do you vaguely acknowledge them?
My vote: always offer to genuinely help if you have the resources. And if their concerns are accurate, acknowledge them with a commitment to doing better.
FWIW
English

Started to build my first >serious< app in @Replit yesterday. More to come. Not a toy app, or a personal app, but a serious B2B app.
I’m about 8 hours in and about 10% of the way to a release candidate I think. It will take 30 days to get there, not 30 minutes.
Many learnings but one is how much slicker and easier it is to integrate @resend (cc @zenorocha) than @SendGrid
Seconds instead of headaches and support tickets
Kudos to Resend, but beyond that, a reminder of how valuable one of these partnerships can be. Replit has 4 email providers APIs built in, I think. It starts with Sendgrid (probably because the largest) and then Resend is its #2 choice.
Being #2 but being 100x easier to use is a great place for a start-up to be. Especially if a platform that went from $1m to $100m ARR in just 5.5 months recommends you in-app.
English

AI-powered buying starts by eating PLG—low-friction, self-serve purchases are easy targets. From there, it moves upmarket, gradually replacing sales-led motions for lower-ACV products that still require rep interaction today. This shift is a win for buyers who just want to purchase without enduring a drawn-out sales process.
So what happens to those AEs? They move upmarket—spending more time on high-value, complex deals where buyers actually want a consultative experience. The role doesn’t disappear; it just evolves to focus on higher stakes, higher impact sales.
English

The future of B2B sales won’t be won by better decks or tighter pitches. It’ll be won by whoever removes the most friction.
The modern buyer has simple needs:
-They don’t want to be sold to. They want to get hands-on with product to make their own decision.
-They don't need an ROI calculator. They want transparent pricing to assess value.
-They want to pay for real outcomes, not promises.
And they want to decide on their terms, not because it’s end of quarter.
Truth > Persuasion
Speed > Process
Transparency > Games
We’ve spent the last 7 years building @VendrHQ inside this tension — watching buyers get smarter, sellers cling to old playbooks, and AI start to eat the middle.
Here’s what I believe:
-If you’re still optimizing for pipeline stages instead of friction elimination, you're already behind.
-If you're hiding your pricing, you're losing the deal before it starts.
-If your sales process isn’t getting faster every quarter, your competitors will pass you.
The next generation of sales is about enabling decisions, not controlling them.
English

@ryanRneu @ProductHunt Just used today to find pricing for Heap. Very helpful and very smooth ux. Well done and will upvote PH.
English

You know what would be cool? To get the price of a B2B product without having to sit through a discovery call or forced demo.
Check out what we just did on @ProductHunt today...
producthunt.com/posts/software…
English

@AndyGCook @ProductHunt @AndyGCook giving you an upvote... gotta get you above "Why my wife yelling at me" 🤣
English
Ryan Neu retweetledi



