Elias Torres

Today’s the day. Introducing my new company, @Agency — backed by @Sequoia and Hubspot Ventures; with my friend and mentor @BHalligan on the Board. Enjoyed getting to talk with @MTemkin @TechCrunch about what we’re building. agency.inc

Valentin is from Junín, a small town in Argentina. He's one of the engineers I know with the best taste. Listen to @_cassarino_'s story. Now working at @agency with @eliast.

. @OpenAIDevs me since 5.4 released

@jxnlco @agency moar

@eliast @agency How much codex you need

It's absolute insanity @Agency. A week ago, we get rid of Cursor. We all switch to Claude Code. Now everyone is switching to Codex. Today Cursor launches Automations.

"We used to debate using tabs vs spaces in code we'd type out"

@GarrettLadley @medinism @agency How do you know about Notepad++

@medinism @eliast @agency We’re using the Claude Code plugin in Notepad++

Same @Agency. No more Cursor.

@shensi Dayum

CEOs what’s your commit history?

@bhalligan You said it. Eat the whole sandwich at once.

Block up 30% after announcing a 40% layoff - ripped off the bandaid. Wow. “AI tools are enabling new ways of working that changes the company” - Jack Dorsey

What’s it going to be? Is @steipete starting a revolution. Are we all going to shift to just one?

From San Francisco to São Paulo to London, and from Stockholm to Tel Aviv to Singapore and many more, I’ve been grateful to spend time in these ecosystems be able to build a network where the sun never sets. AI is the great equalizer. Most people now have access to PhD-level intelligence in their pocket, and ultimately, Silicon Valley is a state of mind. The question is: What are you going to do with this opportunity? I’m certain that we will see more default global companies born abroad, and we are building a bridge between their ecosystems and Silicon Valley to help them win! More exciting announcements to come soon techcrunch.com/2026/02/16/hav…

@nikunj I let my EA read my email and make sure it’s not seven circles of hell for any prospect.

Dear VCs, If you ask for an intro, especially with a busy founder friend, and then you cc your EA and make them go through seven degrees of hell trying to schedule time, you’ll never hear from me again. Signed, Nikunj (single biggest reason why I refuse to get an EA)

@aikarjal I gotchu. @Agency. Sending DM

Someone needs to build a company around Customer Context Graph. Collect all the threads – emails, meeting transcripts, slack messages, contracts, deliverables, detail, info, and config – from your customers into context that can be explored and queried by agents. This info is scattered between CRMs, ticketing systems, note takers, product, landing pages – it's inherently cross platform information. You need a new solution. Kind of how Segment did it trad SaaS apps. With this context, you can fire up Claude Cowork or similar for ad-hoc work or build extremely powerful agent automation flows. Expose the context as skills, MCP, and file system. Even better if you build it as open-source with a hosted option so people can take it on-prem as needed. Create a connector ecosystem around it. This will power every single next-gen AI-native full-stack business. Sort of like the context graph (@ashugarg @JayaGup10 ) that has been discussed recently but I'm thinking something very concrete: "Get me all the context about this particular customer." A customer-level, cross-system context substrate that agents can explore and act on

@bhalligan @agency Most people focus on solving the problems old software tried before 🥱 We are focusing on the real problem: how do we manage the success of our customers. At scale. With just the right amount of people.

Most companies in my world are getting huge leverage out of AI in support. I bet the next domino is AI is in the CSM world. @Agency is the leader in the clubhouse. They are cranking.

This is so true but so f^*%Ng hard before PMF since by definition everyone asks you for a million features.

I’m starting to worry about Massachusetts 1. Biotech is way off from a few years ago 2. Only 1 of the top 50 ai companies are in MA 3. The Fed research funding cuts hitting MIT, Harvard, Whoi are brutal. 4. The millionaires tax is working in the short run, but I know a lot of wealthy folks preparing for a FL move. 5. A glut of empty condos 6. It’s not “cool” for young folks 7. It’s expensive as sh-t. I honestly don’t think the MA/Boston govt can do that much about it as they are kind of macro issues. I give them big credit for working on building more housing and fixing the T, which will help. I’m trying to help w HubSpot, partnering w WHOI, teaching at MIT. I’d like to help more. Specifically I’d like to encourage and help more ai and climate companies in the state. I think ai and climate should be our dual growth engines.

My current practice is to choose from three options: hire fast when you have to, hire slow when the role is low cardinality, and fire fast on obvious misfits. Never fire slow. If you know, you must act, but with dignity and no surprises.

🫣 Latinos causing a ruckus in Europe, no?