Saahit Togaru

@OneCardHelp You guys are fraudsters. The damn has not been working. You guys are unreachable. I call your toll free number, it says there is no OneCard registered to my account. I have no idea what's happening!

@OneCardHelp Earlier my email ID was not registered. Now, my phone is also not registered.

@OneCardHelp I reported a fraudulent transaction on my card. This was on 10th May. Neither did I receive an update, nor did I receive a call. The bot on your app is well, let's accept it, a PJ on users. My ticket #: 937750. Hoping to receive help from here. Else, @consumercourtin

@OneCardHelp There is fraud afoot with you guys. The app won't work, I have an FD with you guys, I blocked my card and you guys are ghosting me. I call the toll free number, it says I do not have a card associated with my number. This is fraud. @RBI @CPPuneCity

@SwiggyCares Pointless Customer Service by you guys. First a wrong order is delivered. Your customer Success Representative says he will proceed with replacement and has vanished. Is this customer service? He has not replied for more than 20 minutes. What are your SLAs?

@NexaExperience One day has elapsed, no response from @NexaExperience @Maruti_Corp. Dealer is defrauding customers, you are least bothered! @jagograhakjago

@saahit Hi , We are sorry to hear about this. Request you to share your complaint and contact details with us in private message. You can also call on 1800-102-6392/ 1800-200-6392 or drop us a mail at contact@nexaexperience.com & our team member will be glad to assist you. twitter.com/messages/compo…

@NexaExperience Had the worst experience with Nexa. They forced me to give my vehicle for free service, twice and marked it a running repair. On top of it, they are again forcing and threatening me that warranty will be void if I don't give it for another service!

@NexaExperience The reason I have reached out here is that the there is no satisfactory response from those areas. I believe the Nexa Experience is - Trouble the customer to an extent that they never come back w/ queries again! N242406120045 - Complaint ID.

@NexaExperience I want to understand is this how customers are treated? The only reason I took a Maruti was to have peace of mind in after sales service, which has been a disturbing experience! There is no way to contact you folks as well!

@NexaExperience This is defrauding the customer. Adarsha automotive in Hyderabad is set to defraud customers! I ha e raised a complaint and called Nexa wherein the call center person keeps insisting what the issue is. I reached out to Adarsha Nexa GM, he also hasn't gotten back yet!

@AJIOLife This is you sharing the same template response. Nevertheless, if not on social media, you will be obligated to share the proof when an order comes in from a court for duping consumers. Thank you. I look forward to my product being returned back to me. For which I have no update

@saahit will not be able to honour your return or refund request for this product. Your patience and understanding is truly appreciated. Thank you! (2/2)

@AJIOLife My Complaint ID: COM00068068631 I have received a different product from what I had ordered. Upon return, you are confirming the same and denying exchange and return. This is extremely unfair. Please help. I need an exchange/return or refund!

@AJIOLife Kindly share the proof of the right product being shipped. What are the SOPs in place to determine the same. I'm sure you have the SOPs - which you are not sharing with customers.

@saahit Hey Saahit! We understand that you are unhappy with the resolution provided. We have carefully examined your claim of having received a wrong product. A thorough investigation has confirmed that the correct product was packed and shipped from our side and then delivered (1/2)

@AJIOLife To reiterate and correct the record, we discussed that your backend team made that determination. After I asked for proof on how the determination was made, you said that you do not have the authority. Let's set the record straight, someone from your end messed up.

@saahit side and then delivered to you in intact condition. Hence, we regret to inform you that as we received Non-AJIO product we will reship the product back to you shortly. We will not be able to honour your return request for this product. twitter.com/messages/compo… (2/2)

@AJIOLife Neither a resolution nor a response. You are negating your own claims. You have agreed the product shipped is the product delivered. Somehow, your team noticed that it is a product that does not belong to AJIO. What is happening here? Are you done duping?

@saahit to you with an update at the earliest. Please accept our sincere apology for the difficulties we have caused you. twitter.com/messages/compo… (2/2)

@AJIOLife It has been 5 days, no response. An email you sent claims that the product does not belong to AJIO. The return request says otherwise. You are cheating people! I want my money back!

@saahit Hey Saahit! Causing you any kind of hassle was not what we had in mind. Please be assured that we've already highlighted this issue on priority and are actively working on it. Your patience and understanding is truly appreciated. twitter.com/messages/compo…

@OneCardHelp What happens to the FD interest post maturity? It is auto-renewed, but with 0% interest? Please explain what happens to the interest.

@OneCardHelp Hi, I have contacted again, no response. What are the SLAs defined for fraudulent transaction reports?

@saahit Hi Saahit, we are unable to fetch details of the account from the registered mail id you have contacted. Request you to contact us from your registered email ID with us for further assistance. Thanks! -Nemo

@OneCardHelp The resolution is that I am not reaching out via a registered correspondence. While I keep receiving promotional/marketing emails, you claim my email ID is not registered.

@saahit Hi Saahit, request you to refer to the resolution as provided under the said ticket ID. Kindly follow the steps as guidance and mark us a mail from your registered ID with us for further assistance. -Dee🌸