Samantha Robertson

@CharlieTimber @_B___S @JaneyGodley Best advice she ever gave us! Don’t trust cats when you’re sleeping! 😂

@_B___S @JaneyGodley @samleighr Mither was right!

@StarbucksUK ordered my iced tea and paid on app went to collect and they say they don’t stock it and they can’t issue me an alternative or refund! How do I get my money back? #starbucksuk

@CharlieTimber @primevideouk Eeeek!

@primevideouk @samleighr

Jack's on the run and he's got a plan 👀 The countdown is ON!! S3 coming December 21st 💥

@British_Airways nearly 16wks after being stranded with no bags and having to pay for everything we needed to last our stay, yet still no contact or refund compensation from you! With interest accumulating! What’s going on??? #balostbags #britishairways

@British_Airways @British_Airways I have sent my details in via private message, when should I expect a response?

@samleighr Hi Samantha, send us your world tracer via DM along with as much information as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. Kaycher twitter.com/messages/compo…

Almost 8 weeks now and still no contact or correspondence from @British_Airways customer relation with regard to missing baggage compensation as I understand it after 8 weeks of no response I can lodge a complaint with the CAA and potential legal proceedings for financial claims

@British_Airways @British_Airways 11 weeks now on our lost baggage claim and still heard nothing! When will someone get back to us?? This is getting ridiculous when we’re waiting for money to be refunded

@samleighr Hi Samantha, We are sorry it is taking so long for the team to get back to you. Unfortunately we are unable to assist with customer relations cases over social media. A member if their team will be in touch as soon as possible. Amy

@British_Airways But this is now over 8 weeks ago we submitted the claim, an amount of which we are now paying interest on out of our own pocket as you haven’t refunded yet. This is all because you left our bags in the aircraft hold and refused to let us access them 🤷🏼‍♀️ @British_Airways

@samleighr We’re sorry you’re still waiting and appreciate your patience. Customer Relations haven’t forgotten about your case. They have very high volumes, which means they’re taking longer than they’d like to respond to you. They’re doing all they can to be in touch as soon as possible. K

6 weeks now and still no contact or correspondence from BA customer relations…as I understand it after 8 weeks of no response I can lodge a complaint with the CAA and potential legal proceedings for financial claims. Can you confirm that is correct?

Flight delayed 2.5hr @British_Airways 1am stranded at T5 no bags no staff no info. Had to buy everything for our stay in LDN for 4 days didn’t get bags back until we returned to ABZ. Logged claim over 4wks ago and still no response! Please get in touch @British_Airways

@McDonaldsUK @vegsoc @BeyondMeat Great for people who CHOOSE a plant based diet 🌱 but you still don’t provide gluten free buns 🍔 for us Coeliacs who medically CANNOT eat gluten @Coeliac_UK yet your European branches have been doing it for years 🤷🏼‍♀️ thanks for thinking of us @McDonaldsUK 🤦🏼‍♀️ #glutenfreemcdonalds

That's right, the #McPlant is coming to the UK 🙌 Vegan approved by the @VegSoc with a patty co-produced by @BeyondMeat. The countdown to 13th October begins! 🌱

Fantastic property for sale 🏠Ladysbridge Drive, Banff, AB45 2LE purplebricks.co.uk/listing/1216797

@ForsythK2 Sending you all our love 💓 and positive thoughts! Olive has overstayed her welcome and needs to go 👊🏻🙏🏻 xx

@eBay how do I contact you to speak with someone regarding an urgent seller issue?

@tyhenrymedium How do you arrange a Skype reading?

@Dominos_UK They said they don’t mark the boxes gluten free and that’s what G3 means but I have previously ordered and it’s had gluten free markings

@samleighr Have you managed to get hold of the store so they can advise on this for you?

@Dominos_UK is this gluten free? Called Inverurie branch they say it is but no marking of Gluten free anywhere concerned Coeliac!

@Dominos_UK Yes but they said because it’s uncut that means it’s gluten free? They wouldn’t send a replacement

@Megan_Mckenna_ where are these trousers from? 👌🏻

@toysrusuk how can I pm you when you aren't following me? twitter.com/toysrusuk/stat…