Okorafor Chichetam

@DiDi061630 @NigeriaStories Oh what a poor soul, if anybody mocked the murdered teacher, then they're the same as you - inbred, inhumane animals posturing as humans. It's a pity, social media platforms allows the registration of animals and human and they're forced to relate to each other.

Sad 😢 💔 Abia female nursing student Wendy Achumba found beh€aded in Imo apartment

@cenbank @zestpayment I lodged a formal complaint with the CPD(@cenbank) over a week ago but have received no feedback or acknowledgement. Please intervene to ensure @zestpayment processes my refund and the CPD acts on my escalation. Thank you.

@cenbank @cenbank , I’m escalating a failed transaction with @zestpayment that remains unrefunded after one month.

More updates on the 2026 Banking Recapitalisation Exercise. Here’s what you need to know (1/3) #CBN #BankRecapitalization

@fccpcnigeria I have filed a complaint since Oct last year and you haven't attended to it, despite reaching out via twitter and Facebook.

Watch: "Safe Products, Confident Consumers"

@NigeriaStories @zestpayment This nuisance is empowered by weak institutional control and policies that of they do exist are not actually enforced.

@NigeriaStories Fintechs can be some real nuisance especially the little knowledge ones. @zestpayment has been holding my funds hostage for a week now, and it doesn't seem like it's going to be resolved anytime soon.

Energy, fintech, and telecommunications companies generate the highest number of consumer complaints in Nigeria 🇳🇬 ~ FCCPC says

@NigeriaStories @zestpayment @StanbicIBTC is mute on it, they're all aware and have acknowledged that's it's a failed transaction, and yet for an entire week, they can't process the refund and there's no clear reason as to what's holding the refund.

@NigeriaStories @fccpcnigeria I speak from experience, I have a complaint older than 5 months and no engagement from @fccpcnigeria, regardless of engaging them on social media and their own platforms.

@NigeriaStories @fccpcnigeria identifying problems without looking into themselves. How many complaints have they attended? How long before they attend a complaint? What's their response and engagement policy?

@zestpayment @zestpayment A transaction that you've confirmed failed, you have refused to refund. This is unethical in any perspective you wish to look at it from.

Join Our February Live Product Demo - Learn How To Get Started and Grow with Zest This is a practical, walk-through session that shows you exactly how to start using Zest effectively. Date: 25th, February 2026 We will cover: • How to get started easily • What setup looks like from day one • How to start accepting payments across channels • Key features that help you run smoothly It is live and interactive, so you can see how things work in real time and ask questions that matter to your business. Click here to register: app.livestorm.co/zest-webinars/…

@fccpcnigeria @fccpcnigeria I have raised a case on your portal for more than 5 months now, and the case hasn't even been attended to by anyone. Please look into this. The details have been on your DM for months as well

Air Travel and Consumer Protection in Nigeria Veteran journalist Bola Bolawole raises an important question: Is air travel in Nigeria becoming something only the wealthy can afford? In his article, he reflects on the famous remark once attributed to former communications minister David Mark that “telephone is not for the poor.” At the time, telephones were indeed rare and expensive. Today, however, mobile phones are widely accessible across society. Bolawole argues that air travel now risks occupying that same exclusive space, with many ordinary Nigerians priced out of the market due to extremely high fares. This concern has become even more relevant following the Federal Competition and Consumer Protection Commission (FCCPC) investigation into airline pricing during the 2025 festive season. The Commission’s interim findings indicate that fares increased sharply across several routes despite relative stability in key cost drivers such as fuel prices, government taxes, and foreign exchange. According to FCCPC Executive Vice Chairman Tunji Bello, the investigation is not about interfering with legitimate commercial activity. Rather, it aims to ensure that airline pricing behaviour remains consistent with competition principles and consumer protection under Nigerian law. The debate continues, with airline operators disputing the Commission’s conclusions. But the broader issue remains: should air travel remain a luxury for a few, or should competitive markets eventually make it more accessible to ordinary Nigerians? Read the full article: africanbusinesstravel.com.ng/fccpc-tell-us-…

@fccpcnigeria @NigeriaCAA @NigeriaStories @LeadershipNGA @instablog9ja @THISDAYLIVE @TheNationNews @legitngnews @daily_trust @channelstv @tvcnewsng I have raised a case on your portal for more than 5 months now, and the case hasn't even been attended to by anyone.

FCCPC Establishes Case of Price Fixing By Local Airlines * Interim Report Documents Abuse During Xmas Season  * Probe of Foreign Airlines Next  A review undertaken by the Federal Competition and Consumer Protection Commission (FCCPC) has uncovered patterns of price manipulation perpetrated by some local airlines during the last festive season.  The findings are contained in the interim report released today (Thursday) by the Commission’s department of Surveillance and Investigations.  The Commission announced an industry-wide investigation earlier in January.  The forensic exercise benefitted from data collated by the Commission from airlines operating local routes in the country.  The report compares domestic airline pricing from the December 2025 festive period with post-peak January 2026 fare levels. Preliminary analysis indicates that fares recorded during the December peak were materially higher than those observed in the post-peak period across several routes despite relative stability in critical operating variables like fuel price, government taxes and foreign exchange.  The differences observed in fares therefore appear to reflect airlines’ arbitrary pricing decisions, including yield management and capacity allocation, rather than any variation in regulatory fees. Route-level analysis shows that higher fares coincided with periods of reduced seat availability during predictable seasonal demand peaks. On some high density routes, peak fares were clustered within relatively narrow ranges across several operators. For instance, on certain corridors like Abuja-Port Harcourt, peak fares were several times higher than corresponding post-peak levels. On selected routes, the difference in the price of a single ticket reached approximately ₦405,000. Median fares across the sampled routes also rose markedly during the festive window when compared with post-peak benchmarks. However, the interim report recognises that seasonal demand pressures, scheduling constraints and fleet utilisation may also affect pricing during peak travel periods.  These factors remain under consideration as part of the Commission’s ongoing review. Commenting on the release of the interim report, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Mr. Tunji Bello, said the review is part of the Commission’s statutory responsibility to promote competitive markets and safeguard consumers. “This assessment is intended to provide clarity on pricing behaviour during predictable peak travel periods. The Commission’s role is not to disrupt legitimate commercial activity, but to ensure that market outcomes remain consistent with competition and consumer protection principles under the law,” Mr. Bello said. He noted that the Commission is conducting further structural and route-level analysis before reaching any conclusions. “It is important to emphasise that this is an interim report. Our next action will be dictated by full facts established at the end of the review exercise.  Then, the Commission will decide whether any regulatory guidance, engagement or enforcement steps are necessary, strictly in accordance with the law,” he said. The report identifies the possible relevance of Sections 59, 72, 107, 108, 124 and 127 of the Federal Competition and Consumer Protection Act 2018, which respectively address the prohibition of agreements in restraint of competition, the prohibition of abuse of a dominant position, the offence of price-fixing, conspiracy to commit offences under the Act, the right to fair dealings, and the prohibition of unfair, unreasonable or unjust contract terms. Meanwhile, Mr. Bello announced that foreign airlines will come under FCCPC radar after the ongoing review of local airlines in view of widespread complaints of exploitative fares they allegedly charge Nigerians on certain routes compared to fares in neighbouring countries that are of equal distance. Ondaje Ijagwu Director, Corporate Affairs

@fccpcnigeria I have raised a case on your portal for more than 5 months now, and the case hasn't even been attended to by anyone.

Ex-FCCPC boss, aviation stakeholders disagree on price-fixing claims By : Olusegun Koiki Former Executive Vice Chairman/Chief Executive Officer of the Federal Competition and Consumer Protection Commission (FCCPC), Babatunde Irukera, has called on domestic airlines to respond substantively to the commission’s observations on fair pricing, rather than dismissing its competence. Irukera, who led the commission for nearly seven years, said the FCCPC’s findings on airfare during peak travel periods, especially during the last Yuletide, were based on rigorous data analysis and not conjecture. He explained that the investigators would have examined fare patterns on specific domestic routes during the last holidays and compared them with post-holiday pricing on the same routes. According to him, the review also addressed government-imposed charges within the same period, Jet A1 costs, foreign exchange fluctuations and load factors, among others. He said, “Of course, FCCPC is not ignorant or lacking in knowledge. Data don’t lie. The numbers are what they are. “It’s actually disingenuous and intellectually lazy to just flippantly say the agency is ignorant or lacks expertise without being able to identify the specific areas of investigative failures or improbable conclusions.” But the Chief Operating Officer (COO) of United Nigeria Airlines (UNA), Osita Okonkwo, challenged FCCPC to conduct more research on airline economics before concluding on the price-fixing allegation. Okonkwo also noted that during the Yuletide, most airlines return empty on return legs, among other industry challenges. Also, an aviation analyst, Gbenga Onitilo, mentioned Jet A1 price volatility, foreign exchange pressures, dollar-denominated aircraft leases, overseas maintenance (MRO), insurance premiums, airport and navigational charges, inflationary pressures and financing costs as some of the challenges affecting Nigerian domestic airlines. The former Rector of the Nigerian College of Aviation Technology (NCAT), Zaria, Samuel Caulcrick, cautioned against questioning the commission’s expertise. He posited that the FCCPC included officials with aviation regulatory backgrounds and urged airlines to defend their positions with evidence, rather than outright condemnation. guardian.ng/news/ex-fccpc-… @NGRSenate @HouseNGR @fmitiofficial

@palmpay_ng I have been trying to verify my NIN to the tier 2 and your customer service has made it a job of frustrating me. This hasn't been resolved. I'll try sending the details of the issues to your DM.

@palmpay_ng I have been trying to verify my NIN to the tier 2 and your customer service has made it a job of frustrating me. This hasn't been resolved. I'll try sending the details of the issues to your DM.

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@fccpcnigeria I have a complaint that's been without any attention for more than 3 months and no attempt to reach your team has been successful. You have the details in your DM for 3 months as well, and still no response

Before you click “buy”, check the seller’s full business name and contact details. No address, no phone, no accountability. FCCPC: promoting choice, ensuring fairness

@fccpcnigeria I have a case that's been without any attention fur more than 3 months and no attempt to reach your team has been successful.

@fccpcnigeria @nbasblofficial @officialNESG @SECNigeria @ngxgrp @NafdacAgency @SONNigeria @ConsumersNCC @nbcgovng @Gidi_Traffic @TundeIrukera @fccpcnigeria, I have logged a complaint for more than 3 months now and it hasn't been attended to. You don't even respond to any attempts to reach you.

Pursuant to S.17,18 & 163 of the Federal Competition and Consumer Protection Act 2018, FCCPC hereby issues the Merger Review Regulations 2020 with ancillary instruments to govern the notification and review of mergers under Part XII of the FCCPA. fccpc.gov.ng/businesses/mer…

@fccpcnigeria @fccpcnigeria, I have logged a complaint for more than 3 months now and it hasn't been attended to. You don't even respond to any attempts to reach you.

RELEASE: Digital Lending Rule: FCCPC Goes After Violators The Federal Competition and Consumer Protection Commission (FCCPC) has commenced a phased implementation of enforcement measures in respect of Digital Money Lending (DML) operators that did not regularise their status in accordance with the Digital, Electronic, Online and Non-Traditional Consumer Lending Regulations, 2025 (DEON Regulations). The deadline was Monday, 5 January 2026. Speaking on the commencement of enforcement measures, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Mr. Tunji Bello, stated that the actions were necessary to give effect to the Regulations and to maintain regulatory certainty in Nigeria’s digital lending market, in line with the Commission’s statutory mandate. “The compliance window provided under the Regulations has now closed. At this stage, the Commission is proceeding with appropriate enforcement steps in a manner that is fair, orderly, and consistent with due process,” Mr. Bello said. “The objective is to promote discipline, transparency, and consumer confidence within the digital lending space, not to disrupt legitimate business activity.” As part of the approved enforcement framework, the Commission has withdrawn the conditionally approved status previously granted to certain DML operators that did not complete the required regularisation process within the transitional period. Consequently, such operators have been removed from the FCCPC’s published register of approved digital lenders, pending compliance with applicable regulatory requirements. Mr. Bello noted that the Commission’s published register serves as an important consumer information tool. “The FCCPC’s register is intended to guide the public on operators that have met the applicable regulatory requirements as at the time of publication. Consumers are advised to exercise caution when dealing with digital lenders that do not appear on the Commission’s current list of approved operators,” he said. The Commission has also commenced structured engagement with relevant application hosting platforms and payment service providers, consistent with its statutory functions, as part of ongoing enforcement and compliance monitoring activities. Further regulatory steps will be undertaken in accordance with law and established procedures. For those provisionally designated as eligible under transitional arrangements, the Commission has issued a deadline of April 2026 to regularise their registration under the DEON Regulations. “This window is provided to enable affected operators to take steps towards compliance. Operators that choose not to regularise their status within this period may be subject to further regulatory measures, as provided under the law,” Mr. Bello stated. The FCCPC emphasised that the ongoing enforcement process is intended to support market discipline, protect compliant operators from unfair competitive practices, and safeguard consumers from abusive, deceptive, or unlawful conduct. “Effective regulation depends on consistent application. Compliant businesses deserve a predictable regulatory environment, and consumers are entitled to protection under the law,” Mr. Bello added. The Commission reaffirmed its commitment to transparent regulation, fair competition, and effective consumer protection across Nigeria’s digital economy. Ondaje Ijagwu Director, Corporate Affairs

@fccpcnigeria @fmitiofficial @ARISEtv @PremiumTimesng @thecableng @LeadershipNGA @NigeriaStories @instablog9ja @channelstv @THISDAYLIVE @TheNationNews I have a case that has been with the commission for close to 3 months and no response on it, regardless of the attempts to reach out to your team.

ENTER NOW: The FCCPC invites secondary schools to enter its 9th National Young Consumer Contest. Theme: Is a Just Transition to Sustainable Lifestyles a Choice or a Necessity for Nigerian Consumers? Open to secondary schools nationwide. Essay max: 350 words. One entry per school. Finalists will take part in an oral debate at FCCPC HQ. Deadline: 31 Jan 2026 Submit: nycc2025.online More info: fccpc.gov.ng Enquiries: 08056003030, 07025007920 FCCPC: promoting choice, ensuring fairness @NigeriaGov @NGRSenate @HouseNGR