Sandy

@NammaBESCOM @mdbescom @BescomHelpline Please clarify the official process and timeline for reconnection. Failing a timely response, I will be compelled to escalate this matter publicly, including on social media platforms, due to the inconvenience and lack of resolution.

@sandyspy @mdbescom @BescomHelpline Respected Sir/Madam, In reference to your post , Kindly DM your contact number for further assistance. With Regards, Tanunandan D S BESCOM Helpline (1912)

@mdbescom @NammaBescom @BescomHelpline Dear Bescom Helpline, I emailed besomhelpline on Jan 20 regarding disconnection but have no update whether connection has been restored despite several follow ups as I was asked to pay for reconnection by the local lineman.

@NammaBESCOM @mdbescom @BescomHelpline I am currently not in the country and cannot address this issue in person. The electricity connection is urgently required as I am planning to lease the apartment. I request your immediate intervention to resolve this matter and restore the connection at the earliest.

@NammaBESCOM @mdbescom @BescomHelpline Additionally, I reached out to a BESCOM employee through a personal contact and was informed that money was being requested for reconnection. I would like to formally clarify whether any such payment is required, as this is concerning.

@NammaBESCOM @mdbescom @BescomHelpline disproportionate and requires clarification. Despite the payment being made, the meter has still not been reconnected. I am unable to understand the delay or the level of service being provided in this matter.

@NammaBESCOM @mdbescom @BescomHelpline However, after reviewing the bill, I noticed a sudden and unexplained spike in consumption during the months of September/October. While there may have been minimal usage for a couple of days that exceeded the minimum consumption, the increase reflected in the bill appears

@NammaBESCOM @mdbescom @BescomHelpline Sent on Jan 20, 2026 Dear Bescom Helpline, I would like to bring to your attention that the electricity connection at my apartment was disconnected due to non-payment of the bill. Upon receiving this information, I immediately cleared all outstanding dues.

@NammaBESCOM @mdbescom @BescomHelpline can you please call me on whatsapp?

@sandyspy @mdbescom @BescomHelpline Respected Sir/Madam, In reference to your post , Kindly provide your mail id for further assistance. With Regards, Tanunandan D S BESCOM Helpline (1912)

@NammaBESCOM @mdbescom @BescomHelpline i fail to understand whether you've incompetent people working. You ask them a question and the answer is completely different. I just need the meter connection. Please provide me an update or send me the phone number of your MD. This is not acceptable.

@NammaBESCOM @mdbescom @BescomHelpline Feb 15 Could you pls provide me an update on reconnection. I am not living in the city and wouldn't know.  Pls confirm. Response from your rep In reference to your Email, we tried calling you however the call was not connected, Kindly revert back with your convenient time.

@NammaBESCOM @mdbescom @BescomHelpline informed the concerned team stating what? i have followed up several times in the past with no update ? whats going on?

@sandyspy @mdbescom @BescomHelpline Respected Sir/Madam, In reference to your post, regarding the Issue , we have informed to the concerned team. With Regards, Vandana BESCOM Helpline (1912)

@mdbescom @NammaBESCOM @BescomHelpline do you need an year to resolve this issue? i am out of country.. Firstly there is billing error Rs. 400 to Rs12000 plus asking for bribe for reconnection.

@NammaBESCOM @mdbescom @BescomHelpline is it the norm to ask for money for reconnection ? Apartment is vacant and the monthly was about Rs 400 which spiked to Rs 12000, investigate this. Its been almost a month and i have not received update.. lets communicate here

@NammaBESCOM @mdbescom @BescomHelpline Kindly make arrangement to reinstall the meter. Please find a trailing mail complaint from the consumer, kindly verify and resolve the issue within the prescribed time. With Regards, Priyanka G  BESCOM Helpline   (1912)

@NammaBESCOM @mdbescom @BescomHelpline here is the response from your colleagues Respected Sir/Madam, Issue:Requesting for reinstall the meter  Account ID: 3465173408 ,Meter Reader: 14004174, RR no: YEH93886, The consumer has cleared all the dues, consumer made the payment of  Rs. 13,444/- dated on 16-12-2025.