Scott Carter

@KatieKeithBarn2 Could be. Most of my team are in non-coding roles and adoption is still challenging. Maybe people like you and I are just early adopters of tech in general? Maybe we just need to show them value that feels personal to them, since they aren't excited about the tech itself.

@sc456a I don't know whether it's that some developers genuinely enjoy writing code and don't want to change, or whether they just don't know how to use AI effectively.

Talking to other company owners has confirmed that it's reasonable to require my developers to adopt an AI-first approach and radically increase their efficiency. Do you have any advice for what to do when developers push back and say that AI doesn't save them much time because they have to spend so much time rewriting the code? I feel like this means they're not using it properly (wrong prompts, skills, models etc.) but am not technical enough to prove this or show them how to get better results.

@KatieKeithBarn2 I'm not sure why there is hesitancy to embrace AI. Maybe it's fear of the tech, or a concern that showing how well it works would be like talking yourself out of a job. Eschewing AI feels like using encyclopedias to write a report in 1997 when the Internet was at your fingertips.

@sc456a That's very similar to what I've been doing.

@DerekAshauer I think there is going to be an app for literally everything but most of them will either not work or have a very narrow focus. I think there is going to be an entire industry of people needed to fix AI built tools, at least over the next few years.

Last Dec, I used AI to build an indoor plant tracking system. Uses AI to identify species and build care plans for my 70+ plants Even as a dev I’m tired of constantly fixing the bugs and tweaking it People are still going to want trusted, *tested* software I think expectations will change so you’ll either have to lower prices or increase value - but the demand will still be there

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@DerekAshauer @pmproplugin The PMPro thing just sounds like a bundle, but I think there is something to the idea of becoming a "maker" - someone who you hire to build something that's more than a plug-in but less than an entire business. A kind of advanced problem solver that works as a hired gun.

Another #PressConf takeaway was the idea of being a productized service (or servicitized product?) It is really interesting to see @pmproplugin making a huge bet on this with their new Max plan. Combining my 20+ years of client experience with products into a single offering seems like a genuinely possible idea to consider. See Kim’s post about it 👇

@ShipStation It's been six days since your tech replied to ticket 9391881, and the answer didn't make sense. We still don't have a resolution, and the ticket has now been open for 31 days. We're not sure what to do here. @shipstationhelp

@sc456a Response has been received! Our team will be following up

@ShipStation we've been trying to get help on ticket 9391881 for weeks and we're no where. Can you help us by escalating this?

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@ShipStation We're still trying to get this ticket resolved. It's now been open for 27 days, without any progress being made. This is such a simple request, and we're baffled as to why we can't get help with it.

@ShipStation We just received a response to the ticket that makes no sense at all. We've now been trying to get ShipStation support to answer a simple question for 21 days, and we're no closer to a resolution than when we started. Please help.

@ShipStation Reply sent again. Please let me know if you received. Seems like a number of our replies haven't been seen by your team.

@sc456a Could you please send your response again in ticket 9391881? The last response on the ticket is from 3/19! We didn't get a response to the agent's information requested on Monday.

@ShipStation I responded two days ago and haven't heard back.

@sc456a Hey Scott, someone was reassigned and reached out on Monday. Can you please respond to your ticket with the requested info so we can help?

@ShipStation Would you mind asking someone else to take the ticket? We're really struggling to get help.

@sc456a Hey Scott, thank you for bringing this to our attention! Our team will have someone take a look and we'll follow up with you shortly. Have a great rest of your day!

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@KatieKeithBarn2 A very interesting read. I appreciate the (what must have been) significant amount of time you put into this. I'm curious - you tracked 1,485 hours of time and broke that down into eight categories. Where does time spent on X posts get categorized?

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@ianmisner It's @DerekAshauer

Who's the people behind ChangelogWP? I think @sc456a told me about this, but I feel like I'm confused on names