Shaun Hawkes

@OctopusEnergy @OctopusEnergy please look at the messages again as you’ve taken the car off but not told me how to put it back and not replying.

@shaun1479 Hey Shaun, I can see that Dani was looking into this for you, but she's not around today. I'll take a look at this and drop you an update shortly. 🐙

@OctopusEnergy please can you reply to my many messages! Would be nice not to take 3 days in between reply’s.

@OctopusEnergy Yes, and now you’ve messed it up, I can’t get no smart charging slots all I get is fail as you’ve de-authorised the vehicle!

@OctopusEnergy @OctopusEnergy trying to sort out my export moving from lite to fixed but no one is coming back to me.

This is awesome and exactly what Agile's all about. It puts you in the driver's seat to save money by using cheap, green power when the grid is nice and green. With an added side bonus of even getting paid to do your washing sometimes.

@SkyHelpTeam Great how if you are a new customer or want to upgrade a service the wait time to talk to someone is 5mins. But if you need to cancel a service I’m so far on 1hr 30mins and counting! What poor service! 🤬

@LuckyGreenBlack @OctopusEnergy If they say we are really busy and can take a day or so to get back to me then that’s ok but they don’t. Understand they are mega busy. But answer tweets on the public page within minutes but not DMs ☹️

@shaun1479 @OctopusEnergy You are not alone, Shaun. I'm not getting much out of @OctopusEnergy DMs either.

@OctopusEnergy Hi, I’ve been messaging you for about 4 days regarding changing over to you but I’ve had one message back then nothing since. Please let me know best way to get the switch done. Thank you.

@OctopusEnergy Hi, you’ve come back to me this morning and I’ve replied to go ahead with the switch but I’ve not heard anything more. Thanks.

@shaun1479 Hi Shaun, I'm looking into this for you now and will pop you over a response just shortly. 🐙

@OctopusEnergy Thank you.

So the message is you get a Argos problem all they want to do is refund you and get you off the call. just shows they are doing well at the moment and you are only the invoice number to them. Wouldn’t even put me though to complaints. Now got a very disappointed son!!!!

Asked to be put on a list for the next lot to be told no! As can’t do that as everyone would want to be put on a list! Hang on this wasn’t my fault but Argos fault and Argos for not saying anything until I called them. Just feel very disappointed with Argos customer experience.

@ArgosHelpers Very disappointed with Argos, and there Communication. Ordered a PS5 yesterday all good got the order confirmation email and text, took the money and got my time slot booked for between 7-11pm.

Please can you guys share @LewisHamilton @JensonButton

Help Lily with life saving treatment gofundme.com/f/help-lilly-w…

Plz help support Lilly with life saving treatment! ❤️ gofundme.com/f/help-lilly-w…

Help Lily with life saving treatment in the USA gofundme.com/f/help-lilly-w…

Great news @ModuleoUK products now available on @visualmine 👍

@LTFlooring @hmflooring @ModuleoUK Fantastic job Lee 👌🏻

The team does it again. @hmflooring meets @ModuleoUK in this stunning hallway. The beautiful Oxford blue is complemented by Impress Laurel oak.🔥 All on display in store.✔ #approvedinstallers #colchester #essex #flooring #luxuryvinyl #design