Shaun Hawkes

172 posts

Shaun Hawkes

Shaun Hawkes

@shaun1479

England, United Kingdom Katılım Ağustos 2015
190 Takip Edilen61 Takipçiler
Octopus Energy
Octopus Energy@OctopusEnergy·
@shaun1479 Hey Shaun, I can see that Dani was looking into this for you, but she's not around today. I'll take a look at this and drop you an update shortly. 🐙
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Shaun Hawkes
Shaun Hawkes@shaun1479·
@OctopusEnergy please can you reply to my many messages! Would be nice not to take 3 days in between reply’s.
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Shaun Hawkes
Shaun Hawkes@shaun1479·
@OctopusEnergy Yes, and now you’ve messed it up, I can’t get no smart charging slots all I get is fail as you’ve de-authorised the vehicle!
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Octopus Energy
Octopus Energy@OctopusEnergy·
This is awesome and exactly what Agile's all about. It puts you in the driver's seat to save money by using cheap, green power when the grid is nice and green. With an added side bonus of even getting paid to do your washing sometimes.
Lady Barbara |Founder & Data Scientist@data_barbs

I switched my gas and electricity tariff to tack daily wholesale prices and shifted a lot of electricity load into the early morning and my bill has gone from £60 weekly (electricity ) to £25. Reddit for the win again. This is peak adulting and I love it 💁🏾‍♀️

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Shaun Hawkes
Shaun Hawkes@shaun1479·
@SkyHelpTeam Great how if you are a new customer or want to upgrade a service the wait time to talk to someone is 5mins. But if you need to cancel a service I’m so far on 1hr 30mins and counting! What poor service! 🤬
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Shaun Hawkes
Shaun Hawkes@shaun1479·
@LuckyGreenBlack @OctopusEnergy If they say we are really busy and can take a day or so to get back to me then that’s ok but they don’t. Understand they are mega busy. But answer tweets on the public page within minutes but not DMs ☹️
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Shaun Hawkes
Shaun Hawkes@shaun1479·
@OctopusEnergy Hi, I’ve been messaging you for about 4 days regarding changing over to you but I’ve had one message back then nothing since. Please let me know best way to get the switch done. Thank you.
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Shaun Hawkes
Shaun Hawkes@shaun1479·
@OctopusEnergy Hi, you’ve come back to me this morning and I’ve replied to go ahead with the switch but I’ve not heard anything more. Thanks.
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Octopus Energy
Octopus Energy@OctopusEnergy·
@shaun1479 Hi Shaun, I'm looking into this for you now and will pop you over a response just shortly. 🐙
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Shaun Hawkes
Shaun Hawkes@shaun1479·
So the message is you get a Argos problem all they want to do is refund you and get you off the call. just shows they are doing well at the moment and you are only the invoice number to them. Wouldn’t even put me though to complaints. Now got a very disappointed son!!!!
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Shaun Hawkes
Shaun Hawkes@shaun1479·
Asked to be put on a list for the next lot to be told no! As can’t do that as everyone would want to be put on a list! Hang on this wasn’t my fault but Argos fault and Argos for not saying anything until I called them. Just feel very disappointed with Argos customer experience.
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Shaun Hawkes
Shaun Hawkes@shaun1479·
@ArgosHelpers Very disappointed with Argos, and there Communication. Ordered a PS5 yesterday all good got the order confirmation email and text, took the money and got my time slot booked for between 7-11pm.
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