Shaun.E

@CityofCT Thanks guys, really appreciate the feedback. Will hold thumbs for a speedy resolution. S.

@shaune_za Hi Shaun, the outage is due to a substation fault in your area. The department is aware of the issue and is attending to it. Unfortunately we cannot provide a time estimate for the power to come back on, but should you wish to follow up you can call 0860 103 089.

@CityofCTAlerts any news on the power outage in Kenilworth? Seems to have gone off around midnight, but can’t seem to find reference to it in your tweets. Thanks very much, Shaun.

@HostConnection Thanks very much for your help, glad to be back up and running

@shaune_za Hi Shaun, your domain seems to be online again after the DNS change. Please feel free to contact us should you require any further assistance.

@HostConnection only people that seem to do any work are those taking money from my account. Useless service.

@HostConnection If you don’t believe me, check your records and you tell me when the domain went down. Why is it you only bother to reply to customers when they call you out on a public platform ? No telephone number to call. And email requests go unanswered for days. Not good enough.

@shaune_za Hi Shaun, according to our records you reported this to us two days ago - the problem seems to be related to a DNS issue. We’ve made some changes on the DNS and waiting for the changes to take effect. We will let you know once the domain is up again.

@HostConnection Very unimpressed!

@shaune_za Hi Shaun, as per our e-mail correspondence, our Support Team is attending to this for you. We will let you know once the issue has been resolved.

@HostConnection How long would your business survive without email ? Heaven knows you don’t have phones, so you’d be out of business in no time at all.

@HostConnection my website has been down for a week and no one bothers to fix it

@HostConnection why don’t you guys reply to support queries ?

@CityofCTAlerts Is there an update to this as yet ? No power on Rosmead Ave for much of the day

There is an electrical fault affecting Kenilworth ( Oak, Main & Vicinity ) as of 01:00 the department is busy attending .

@followthebounce hey Ben, what was the name of the 'dickhead of history' that built that creepy house with the secret rooms to kill people?

@S_p_i_k_e_s thanks, I appreciate the info. Staring into a black hole from them. No phones, no tweets, no FB post, no website, nothing !

@S_p_i_k_e_s bleak. They give you an eta on a fix ?

@S_p_i_k_e_s I am, zero connection for past 30 min or so, can't seem to get hold of them

@CityofCT brilliant, thanks

@CityofCT by the way... The meter is running at one hell of a rate, I hope you guys have some way of working out an accurate bill

@CityofCT it's a shame to see so much go to waste, but I will wait patiently. Thanks for the reply.

I reported a leaking water meter to @CityofCT at about 7am yesterday. Just got home and the water is still pouring away. #drought ?

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