Simone Martin

@adidasfootball is it correct that you can not purchase an Adidas football shirt using student discount ? Website refusing my code.

@adidasUK is it correct that I can not purchase a football shirt using student discount ? Website refusing my code.

@WeAreOpenreach Hi, thanks. Unfortunately, this team are not able to help. Can you please put me touch with a contact who deal with queries related to wayleave agreements?

@simobear Hi Simone, we have a legal team over at DWF Law who can assist with making a claim for damage: BTPLClaims@DWF.Law Tel: 0800 023 2023 Opt1 Opt2 (voice mail service) They will send a claims from within 5 working days. ^Antony

@BritishTelecom I have a BT pole in my garden, which has damaged the ground, is stuck together with tape, and in prime location of garden. I've enquired about moving/removing, but advised I would have to pay for survey and work or accept a measly 700 wayleave to keep on property

@WeAreOpenreach Hi, can you please give me a paralegal contact? The contact email I have is no longer active. Thanks.

@simobear Morning Simone, I am sorry to hear this. If you would like the pole relocating you can request this by following the link and filling out the form - openreach.my.salesforce-sites.com/form/?NRV ^David

@WeAreOpenreach Interesting that I completed the form and have been told the exact same thing that I would have to pay over £1000 (minimum) for a survey in the first instance and then pay for the work to move. This is ridiculous.

@simobear Can you enter N/A? or zero's? ^David

@PlayStationUK I've been locked out my account for months and can not reach playstation support. Keep getting these messages saying no agents available. This one was from a minute ago. Is it a holiday and that's why no support?

@TPEassist @TPExpressTrains Could we use our tickets to travel from ANY Manchester station to Edinburgh on other routes? E.g. Victoria to Edinburgh via York ?

@simobear @TPExpressTrains All of other services are scheduled to run, it is just services between Preston-Edinburgh from 14:00 and Preston- Glasgow from 16:00. There is ticket easement so you may be able to travel earlier but we are advising not to travel on this route. ^Kim

🌧️⚠️ #StormIsha is set to cause disruption on Sunday 21 January, so please do not travel on services between: #Preston and #Edinburgh (from 14:00) #Preston and #Glasgow (from 16:00) 🎫 Customers with tickets to and from these stations can claim a full refund.

@TPEassist @TPExpressTrains Even if it's a different route. We need to make it back tomorrow. Thanks.

@simobear @TPExpressTrains Hello Simone, apologies for the cancellation, we are advising customers not to travel due to extreme weather. ^Kim

@on_lothianbuses Thank you. I will do that today.

@simobear Morning Simone, I would advise contacting contactless@lothianbuses.co.uk with the first 6 and last 4 digits of the card that you used or the Device/Virtual Account Number from your google/apple wallet and information about your journey, they will be able to look into this for you

@on_lothianbuses I took one bus ride from Leith Links into town and somehow I've been charged one £2 and also £4. Both payments processed in my bank and not pending. Can you resolve this error?

@OctopusEnergy I've emailed Octopus Customer enquires 3 times and had no response. I've been over charged and I can not see why. I'm in credit with your company and you took more than my set payment and more than my usage. I would like someone to contact me to explain.

@RoyalMail this parcel is now out for delivery today. Can you please help redirect?

@RoyalMail I need help redirecting a parcel located at your Birmingham hub. I have a tracking number. Can you help?

@RoyalMailHelp Hi, I sent a DM earlier this morning, but I do not think it has been seen. Can you please pass for checking?

@YodelOnline 4 days ago you processed a parcel for me and then did not deliver on the scheduled date. Now there is no tracking. Can you assist?