Simplilearn

@t_pandith25055 Thank you for sharing. Our team is checking this and will share an update with you shortly.

@simplilearn 8050010150

@simplilearn Your team sold me a course "AI-Powered Cloud Computing and DevOps Certification Program" marketing it as a AI powered Architect level DevOps program. However, it does not include substantial AI content ; rather, we have access to only a few self-learning AI courses.

@Roy_Swarnavo Hi Swarnavo, we understand your disappointment here. Kindly help us with your registered details and we will have this checked for you.

@simplilearn Today just now * got a call from you, she did not gave her name it was about an AI course - but what I noticed in the call, she was not listening to what I said but kept what she wanted to communicate - That was a bad experience it was a one way communication

@blaackbeee Hi Swapnil, we apologize for the delay. Our team is working on your concern and will share an update with you soon.

@simplilearn No reply received from your end

Hi @simplilearn, I have been locked out of my account with my exam voucher. I am not able to change the password. Please assist asap.

@DipanderPa16499 Hi Dipander, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

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@Nawazrehan786 Hi Nawaz, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

@simplilearn #krishnakumar I have never experienced such a bad service in my entire life. 6 months EMI conversion plan failed for data analy course and entire bill amount of 38102 got generated at once. Your agents are not responding to the calls. Need an immediate action.

@write2munish Hi Munish, we are upset to hear your experience with Simplilearn wasn't as expected. We have forwarded your issue to the concerned department. Our team will take the responsibility of reaching out to you at the earliest. Thanks and hope we can make things right with you.

@simplilearn I signed up for Oxford Programme in AI and Business Analytics, and paid the fees. Now the program was to start from 7th May. The program did not start on 7th May, neither do I see the program in LLM dashboard. I raised tickets - 03419824, 03412572, but no response.

@akshatha_ms Hi Akshatha, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

@RDhamdhere56792 Thank you for sharing. Our team will check this and share update with you shortly.

@Saurabh55163192 Thank you for sharing. Our team will check this and share an update with you shortly.

@simplilearn I had done one of the programs fir digital marketing entire money was paid but due to some unseen circumstances I was not able to do it,can someone from your team give me a call

@RDhamdhere56792 Hi Rahul, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

@viperx2002 Hi there, thank you for sharing your details. We've sent an email addressing this issue. Please check & feel free to reach out to us at socialsupport@simplilearn.com for any further concerns.

@simplilearn 6290459271/6289598496/9477482905/9477211514

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@jegucj Hi there, we understand how frustrating this can be. We've sent an email addressing this issue. Please check & feel free to reach out to us at socialsupport@simplilearn.com for any further concerns.

Hi @simplilearn please provide a solution to refund. The call promised from your escalation team was not answered back. I received only a call from the same support lady one who spoke after Mr. Balaji. Regarding my complaint ticket Simplilearn Support - 03386050(Which was created last month) Checking if I will join the course again if refund initiated. Also made a note the same course which I opted, will be at extra cost. Why should I pay extra for the same course? This was my question. She updated she will sort the issue out and update. I am facing the issue for now over a month. Aftet the call today. I thought you will be initiating the Refund. Rather again I received the same email again email to swap the courses. @simplilearn Hope you atleast understand the issue. Why are you asking learner to an undesired course swap to the AI-Powered Cybersecurity Mastery program. Who has given you this information? Why are you coming and asking me to join a totally new program? I have explained multiple times. Where have you been when I was asking to rejoin me in Advanced Executive Program in Cybersecurity. Since your team is not included me on 25th Apr 2026 batch. I have asked for the refund over multiple struggles and no calls answered after confirmation from Enrolment person. The see the original issue I reported is just being modified. Please go through all my emails sent to you team. Please take sensible action. Why have you not communicated the price change to the learner before the break? Why should the price change be a learners burden? Is this a learners burden ? When I have been regularly paying emis . When the break was authorised by your team Enrolment Team member Mrinal . This is not a new cohort. This only to the same course in a different batch was confirmed from the Enrolment person who authorised my break and rejoining. "Only change is tutor". Only this was communicated to me by Mrinal. Please understand the issue. Please don’t play with middle class hard earned money. This is totally unacceptable. Please address this refund. I don’t want to join undesired course and unsupportive team here. Please refund my amount.

Hi @simplilearn Team I have opted for Advanced Executive Program in Cybersecurity. Enrolment Team member from Simplilearn Mr. Mrinal one who enrolled me to the course, authorised my break and rejoining. He confirmed my rejoining for April 25th 2026 Batch, in 2 week of April. Mrinal stated, Where he asked me to create a new Support ticket from portal as product team was asking learner to create a ticket. I have asked why learner want to create? As per his request I have created Simplilearn Support - 03386050.  After Mrinal asked me to create a support ticket on 16th April, there was no answer from him once the support ticket created. Is this is how you treat a learner without answering my calls? Then the ticket flow to Mr Balaji over call, he has too confirmed, later then he told me he need to check with the team. Then to two team members from support again. I have been continuously only explaining my issue to different team members of yours. Since your team not rejoined me to on Apr25th 2026 Batch Advanced Executive Program in Cybersecurity. I will not be able to continue when something is promised and not delivered from your end. I just need my refund now. Last two calls I have explained the issues and my concerns and I have asked for refund. From support team have now given, that they can accommodate me to course swap to the AI-Powered Cybersecurity Master. As there is a price change in the course which I joined for Advanced Executive Program in Cybersecurity. I need the refund. I will not compromise with any other course given. I have done enough follow-ups. Why have your team @simplilearn not communicated the price change to the learner before the break? Why should the price change be a learners burden? Is this a learners issue ?   I have been regularly paying emi without any stop.  When the break was authorised by your team Enrolment Team member Mrinal. This is not a new cohort. This only to the same course in a different batch was confirmed from the Enrolment person who authorised my break and rejoining. "Only change is tutor". Only this was communicated to me by Mrinal my break. Please refund my money @simplilearn. I don’t what the hard earned money to be wasted to an undesired and unsupportive team.

@avisekkundu2011 Hi Avi, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

One of the biggest #Fraud in the name of online education. Never ever enroll or trust these organisations. They are looters, cheaters and what not. @simplilearn They can sell their family members to anyone even if they can. Every student should avoid these fake online institute

@ankur251292 Hi Ankur, we regret to hear about your experience. At Simplilearn, customers are the center of our focus & we'd like to make things right. Please DM us your contact details & we'll reach out to you. Appreciate your patience.

@simplilearn Dear Team, I took Pmp exam voucher from you, which have validity of 6 months from the date of payment and after only 3 months it was expired and team is not supporting. Kindly look into matter.. i have to book my exam.

@vikrams048 @jagograhakjago Hi Vikram, we've sent an email addressing this issue. Please check & feel free to reach out to us at socialsupport@simplilearn.com for any further concerns.

@simplilearn @simplilearn @jagograhakjago still unhappy with your resolution, what you are failing to understand os I paid 90,000 for free, I couldn't use any of your services, and I'm being asked to pay another 20,000.

@simplilearn I bought 2 different colours and paid around 90,000 over the past 3-4 years but unfortunately I wasn't able to make the time and finish even a single course (marriage, child, job etc), now if I ask for a 1 year extension I have to pay 30K, can I get some help?

@jegucj Hi there! Our team is working on your concern and will share an update with you soon.

@simplilearn Hi @simplilearn Team please update on this issue. It was told on to me by yesterday 6th May EOD I would get an update on this issue, to be sorted about my refund. Can you please priorities this complaint.

@kshriya1996 @PMInstitute Hi Shriya, we understand your concern. Kindly help us with your registered details via DM so that we can have this checked for you.