Kim

@AvantiWestCoast Thanks that’s great!

@smithie_k Hi Kim, sorry to hear that your train has been cancelled. Yes, you can travel on the 16:07 service. You can travel on either of the 2 Avanti services before or the 2 after your cancelled service at no extra cost - Bipasha

@AvantiWestCoast hi I’m due to be on the 16.43 from Euston to Liverpool Lime Street but it’s showing as cancelled? Will my ticket be valid for the 16.07 instead?

@BootsUK This link doesn’t work unfortunately

@smithie_k Hi Kim, sorry to hear this. Please send us a DM and we will be happy to look into this further for you. Thanks, Ryan. You can do this using this link: spkl.io/6012A9mh8

@BootsUK I ordered a bottle of aftershave but when opening the package, the item that has been sent is a different brand of perfume. It’s a Christmas gift, & purchased in the black Friday deals. What is the best way to exchange/ fix this?

@MandSBankArena any update or acknowledgment as to what happened at the end of the Peter Kay show last night (22/11/25)? Disappointing to buy tickets 3yrs ago for the show, to have the finale missed and be cut short by nearly half an hour.

@AvantiWestCoast Ok, thanks for your help

@smithie_k Thanks Kim. As you have abandoned your journey due to the disruption today, you will need to contact your point of purchase for them to assist with issuing a refund of your tickets. - Sama

@AvantiWestCoast hi, I was on the cancelled the 6.43 to Euston this morning, can I also claim compensation on my return ticket as I haven’t gone to London? They were booked as advanced singles each way

@AvantiWestCoast It was via my workplace booking system for our travel

@smithie_k Hi Kim. We're so sorry to hear about your experience. How did you purchase your tickets please? - Sama

It's #SunshineSaturday! Fancy winning a £500 TUI Gift Card to go towards your next break? ☀️ Simply reply with your favourite holiday emoji, where you'd love to jet off to and reshare this post to be in with a chance to win 😎

@TUIUK 😎 Antigua!

Oh ok, thanks. It had said something else on Trainline, but that’s great news ☺️

@AvantiWestCoast hi, I’m booked on the 17.43 from EUS to LIV, but Trainline has the route from Crewe as cancelled & to get a West Midlands train for the rest of the journey. Is it possible to instead get on the 18.43 as this doesn’t seem to be effected?

@marksandspencer Thanks Nat, but this one on the link has a collar where the other one didn’t?

@smithie_k You can find this jacket by entering the following product code on our website - T284044A . You can also use this link marksandspencer.com/cotton-rich-ov… 🙂 - Nat

@marksandspencer hi you shared a story on IG of Melvin Odoom wearing this bomber jacket but I can’t find it in your site. Do you happen to know the code please?

Amazing meal @WreckBistro, food was outstanding as always and a very special shout out to Kerri, she made our visit really special. She was friendly, professional and went the extra mile to find the wine we liked. She made us feel super relaxed. We had a great time! @GaryUsher_

@AskPaddyPower That’s helpful for one but there’s an hour difference on one race and two horses aren’t even showing on the race cards? (As runners or non runners)

@smithie_k Hey Kim, if the times are just a minute or two off, this would just be due to how the antepost markets are set up, and shouldn't cause any issues

@AskPaddyPower I’ve placed some bets for the grand national weekend but the times showing on the bets in my account aren’t the same as the actual races. Will this impact the bet?

@TUIUK Thanks for confirming 😊

@smithie_k Hi Kim, the entry requirements when visiting Turkey can be found by visiting tinyurl.com/ycun3m93 ^Jo

@TUIUK hi, we’re flying to Side, Turkey with you on Thurs but do we need a visa? We have done in the past but I can’t find any links for one etc. Any advice would be much appreciated. Thanks, Kim

@easyJet hi, I submitted a compensation claim for a cancelled flight last week. Have received confirmation that this has been approved but it’s only for 5 people rather than the 6 who flew. Can you help?