John Carlo
346 posts


@HMShostYYZ since when is tipping on post tax amount appropriate? Unethical to say the least

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Excited to be in the running to win @forwardlyapp's #MovingForwardly grand prize giveaway! Check out Forwardly.com for more info. gleam.io/0g77D/movingfo… #movingforwardly
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This #InternationalAccountingDay, we’re giving accountants one more reason to celebrate 🎉
Eliminate double data entry, improve visibility & reduce errors with our seamless accounting integrations. Connect with @Quickbooks or @Xero to save time and automate bill reconciliation.
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John Carlo retweetledi

I'm attending this event. RT if you think others will find this helpful 🙌 futureforwardnovdec2022.heysummit.com #futureforward2022
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If you’ve been dreaming of a hassle-free invoicing process, keep reading 👇
You can create branded invoices, schedule them, receive payments and take advantage of automatic invoice reconciliation all in one place!
Find out how #Veem can help take you transform your receivables.
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@JoshFintech @jasoncross @GoVeem @kellie_parks @corpayone I have a long time relationship with Eric Harris @corpayone and I have already reached out to him.
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@GoVeem thanks for the heads up on your new monthly charge. A little notice would have been nice. I’ll be closing my account tomorrow and I am sure my clients will doing the same.
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@MostlyRealDan @GoVeem @CFPB Thanks Dan. Seems like @GoVeem has gone silent. I will be submitting a complaint to @cfpb tomorrow.
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@GoVeem @jasoncross @kellie_parks @GoVeem just own up that you made a huge mistake. Stop making excuses. The plan to implement a monthly charge was poorly executed at best. As accounting pro’s we deserved to be treated better. Let’s hear from the @goveem ceo. They have been silent
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@jasoncross @soundbks @kellie_parks Hi Jason, thanks for flagging this. Our CS team is working on updating this page. In the meantime, you can check out our Platform Pricing article to help answer any questions you might have. I've attached the link here for your convenience: bit.ly/VeemPlatformFee.
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@jasoncross @GoVeem @kellie_parks @goveem this still shows up today. No little asterisk , no fine print to let you let you know that it might not be free. Time to really consider a move to @corpayone or @MelioPayments. @goveem you were once a friend of accountants, now we can’t trust you. #taxtwitter

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@GoVeem @soundbks @kellie_parks Ironically as of this morning there was no mention of the platform fee on your Veeam fee FAQ. Feels like a fairly hastily rolled out and badly communicated fee. Certainly leaves a bad taste in your customers’ mouths.



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@GoVeem @kellie_parks Sorry still not completely obvious. If a client just pays me through a payment link or request will they have to pay a fee. You pricing plan is really not that clear at all.
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@soundbks @kellie_parks Our pricing page does a really great job at explaining how the platform fee works and who it applies to. I've included a link to the page here for your convenience: bit.ly/VeemPricing. If you have any additional questions, our client services team would be happy to help!
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@GoVeem @kellie_parks @goveem so just so I understand this anyone that has paid one of my invoices using veem more than twice is going to be subject to this new fee? Even if they only used the platform twice to pay someone who requested payment????
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@kellie_parks @soundbks Hi Kellie, we appreciate you taking the time to leave your feedback. We will be reviewing how our latest update was communicated to make sure we do better in the future. For more information about the new platform changes, please see our FAQs linked here: bit.ly/VeemPlatformFee.
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@GoVeem How about refunding the 14.99 you deducted from my account and all other accountants without our express permission.
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@soundbks Hi John, thank you for your comments, we have heard your feedback. We will be reviewing how our latest update was communicated to make sure we do better in the future. We appreciate you using Veem.
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@davidleary frustrated client wants to know if @MelioAccts has any plans to start charging monthly fee like @GoVeem who almost provided almost non existent notice before hitting it’s clients with a 14.99 platform fee.
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