SPARKLE MFB
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SPARKLE MFB
@sparklemfb
Track your Financial Lifestyle with Sparkle ❇️ Licensed by the CBN | Available on Google Play & App Store | Enquiries & complaints- [email protected]











Is anyone else experiencing this with @sparklemfb? @sparklemfb, what is going on? I’m on Tier 2 with Sparkle Microfinance Bank and I need to upgrade to Tier 3 urgently. Since yesterday, I’ve been completely stuck on the address verification page. It keeps failing and bouncing back with the same error messages no matter what I do. I emailed support and got a reply saying they would get back to me in 2 hours.. that was 3hrs ago. No further update till now. I’ve also tried the in-app chat. Still nothing. I already missed an important payment because of this delay. Money enters my account without any problem, but I can’t freely send out my own money. This address verification issue is clearly broken and your support is way too slow. This is unacceptable. Customers should not be locked out of using their own funds like this. @sparklemfb, fix this immediately! #SparkleBank #PoorCustomerService #DigitalBankingNigeria #BankingFrustrations













