Paul Gallagher retweetledi

Be careful if you want to use @ring customer service. It's terrible.
We've been logged out of my moms ring account for 10 days now.
I can't reset the password because it is linked to my fathers phone who passed away.
I've spent time on calls, twice and tried on here but i can't get anywhere. I was promised it'd be sorted in 72 hours but I've heard nothing.
How come we can't do a simple thing like reset a password and get the verification code via email?
So now I am paying for an account that I can't access it.
I can't even log in to cancel the subscription.
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