Stacey Travis

Well…I may have woken up the whole neighborhood. But GO VOLS! #gobigorange

@MayaAtCAPFdn @letote This happened to me too. My bank is going after them for the money I was charged. I have quite the paper trail. I had to cancel my card to get the charges to stop.

@letote It is impossible to cancel your subscription. Please provide customers with a number or an email that is actually checked and responded to.

"Elegance is not standing out, but being remembered." —Giorgio Armani

@_JamieLynn @letote This happened to me to. My bank is going after them for the money. I had to cancel my card to keep them from charging.

What is going on with @letote their customer service is disconnected, no connection on the phone, yet have charged me 2 months in a row while I’ve been on hold. I’d like my money back!! #unhappycustomer

@AGRobBonta @letote

@AGRobBonta @letote it’s amazing how the hold button magically doesn’t work when I try to put my account on hold. And that I will be charged in February when I’ve already been charged in December and January. Well good luck. I’ve cancelled my card.

@AGRobBonta I was told to reach out to you about a business based in your state. @letote does not respond to any emails. Their phone numbers do not work. I have now lost over $300 to a service I have tried to cancel for 4 months. Can you help? I have filed an @bbb_us complaint.

@kaynicoler @AGRobBonta @letote @bbb_us I cancelled my card associated with the account. My bank is pursuing this as fraudulent charges as my account has clearly been on hold since November and I have still been charged. Someone needs to do something! And that someone is the Attorney General of California.

@stacey_travis @AGRobBonta @letote @bbb_us I echo this complaint. @letote e-mail is not monitored, phones are disconnected, help center page no longer exists, boxes aren't arriving but payments are being auto-collected. Clear violation of their published ToS. Just browse BBB.....

@rakeshtondon Your company has now charged me again. $320 over the past 4 months. No one responds to emails or the chat. Your phone numbers do not work. I have reported you and your company to the Attorney General in California.

@AlaxBrian74657 @rakeshtondon @letote I don’t want my account reactivated. I want it cancelled. LeTote has already taken $160 that I didn’t not want to spend.

@stacey_travis @rakeshtondon @letote My account was deactivated some days back for no just course but with the help of a good tech guy named Renner_cr4ck on Instagram,my account was reactivated.....I strongly recommend him,he can help you too

@rakeshtondon @letote I’m not sure whose job it is to respond to emails from hi@letote.com but no one does. No one answers the chat. The phone numbers go nowhere. If you are the CEO of this company, can you help me cancel my account? I’ve been charged 2 months that I do not want!

@MrWitherplunkin @letote I just filed a complaint with BBB but it looks like a lot of people aren’t getting any form of response. I will notify my bank tomorrow.

@stacey_travis @letote Same, and the help link doesn’t work and the customer service # is out of service. Put in a fraud complaint to BBB and notified bank.

@letote This is the latest saga. Have been in a chat for 3 hours with no answer. Has anyone had any luck getting in contact with LeTote?

This is the response when it says customer care. I will be contacting my bank for a fraudulent charge.

@letote I have tried to delay my account. Tried to cancel my account. Reached out multiple times on the chatbot with no response. I am now being sent a box I do not want and was charged for it. There is no customer service phone number. How can I get this fixed?!?

@13aruss I cannot handle this!!!

@13aruss Me too. It’s so loud in my house right now. 😂

Let’s GO!!!! 🍊🍊🍊

@13aruss I’m so nervous!

@AjDavis1321 That’s amazing!

How many free months of internet should I get for this massive lack of communication? How about reimbursing me for the streaming services I’m paying for but can’t use because you keep promising and not delivering? NO ONE WILL HELP ME.

A technician will be scheduled to hook up to house. So probably April 15 I am guessing. @GetSpectrum this is some of the worst customer service I have ever received but unfortunately you have the monopoly. I get treated like I don’t matter.

@GetSpectrum Timeline of events that have led to this: Jan 16 - call to request service at our new build. Told he would request the site visit and schedule the technician Jan 25 - technician arrives. No site visit has been done and no wires run. Rescheduled site visit.