Sunlighten Saunas

@Chiefsjayhawk24 Sorry to hear about your experience. We’ve flagged this with our team and would appreciate the chance to help. Please DM us so we can support you directly.

@JasonSchmidtAG @sunlighten @voguemagazine Same here .. bought mpulse 3 man for about 12k .. interior lights went out after 2 mo. .. customer care told me to basically disassemble entire machine and check cords (wasted about 4 hours ).. real issue was E-10 cable was zip tied so hard it almost split wire .. need to fix SL!

Honored to be featured as BEST OVERALL sauna in @voguemagazine. 🔥

@JasonSchmidtAG @voguemagazine Hi there, thank you for getting in touch. We sincerely apologize for any inconvenience you've encountered. To assist you better, could you please send us a DM and provide the name and phone number under which the sauna was purchased?

@sunlighten @voguemagazine The tablet in my #sunlighten mPulse Sauna stopped working after ~3 months. Replacement parts haven’t been available, and I’ve been waiting nearly 2 months for warranty service with no timeline. Concerning support for existing customers. Any updates @Sunlighten?

@AFMBlog We appreciate you sharing this post with us! With your permission, we’d love to share it on our other channels to inspire others beginning their wellness journey. If you agree, please reply “yes” to give us permission. Thank you so much for considering!

If you have the space and the budget, I hightly recommend getting a sauna. We bought an mPulse 1-person from @sunlighten about two years ago and really like it. Again, if you have the space and the budget, go for a 2-3 person sauna so you can lie down. We don't have the space in our current house, so we opted for a smaller unit. My only complaint with @sunlighten is that the tablets they use are horrible. I wish they would allow upgrades or figure out a way to use iPads, which are the best on the market. The tablet we have is super slow and buggy. Very annoying to use.

@RoFran762937 Our Customer Care team would be happy to assist with this. They're best reached by phone at 877-292-0020x3 or you can submit a request from the website here: #support-form" target="_blank" rel="nofollow noopener">sunlighten.com/customer-servi…. Thank you for being a valued Sunlighten customer and look forward to assisting you soon!

@sunlighten You guys just pushed an app update. Now my app (ios) can’t connect to my sauna. What gives?

@dawg822 We’re really sorry to hear about your experience, and we truly apologize for any frustration caused. Please send us a direct message with your details, and our team will be happy to assist you as quickly as possible. Thank you for your feedback.

@eswinchester Hi Erick, if you can please send us a direct message as requested, we need to confirm your account to review and ensure we can get the proper team member to connect with you. We appreciate the opportunity to assist you from there.

@sunlighten The day is half way over and still no contact from customer service or anyone from @sunlighten. This shows me how much they care about their clients not willing to fix a sauna that came defective out of the box.

@sunlighten you have the worst customer service I’ve ever had to deal with. You don’t back up your product!! You sent a defective sauna and after spending 2 hours with your tech it’s still not fixed!! I keep getting the run around from your team.

@eswinchester Thank you for letting us know. We know our team will work with you to ensure we find the best resolution for you. We request your DM with your contact details or any case reference numbers so we can ensure the right team member is notified to move things forward quickly.

@sunlighten I just sent an email to Aaron Zack, Connie Zack and Carmen Cunnyngham.

@smarcus1977 Hi there, thanks for bringing this to our attention. Our team is here to help and is happy to assist with troubleshooting. If you could please connect with our Customer Care team directly at 877-292-0020x3 or by submitting through our online form: #support-form" target="_blank" rel="nofollow noopener">sunlighten.com/customer-servi…

@sunlighten not very happy with the product, it never goes above 55 even if I preheat for an hour!!!! Quite disappointing since it says it goes to 75, if I wee you I’ll look for another brand!!!

@PfaffBeth Our Customer Care team would be happy to assist with this. They're best reached by phone at 877-292-0020x3 or you can submit a request from the website here: bit.ly/494bfBT.

@sunlighten i am not such a happy customer! Items i thought i bought, i didn't receive. And the item is sold out. Hmmmmm, Not sure how i can recommend this company.

Not all things that glow in the dark are scary. Something radiant is coming.

@smarcus1977 We’re so sorry you’re having trouble with the app this morning. We’ve been experiencing a minor outage, and our team is actively working to resolve it as quickly as possible. We completely understand how frustrating this must be and appreciate your patience.

@sunlighten app not working again!!!!!!!! Very disappointed with my purchase I wish I had purchased another brand!!!!

@criticalminddd Our saunas start at $4,499 before any current promotions, but pricing can vary depending on the model and features that best fit your needs. Our Sauna Consultants would be happy to provide you with personalized care and pricing at 877-292-0020 ext. 1 or ctrly.io/cLrcl

@sunlighten what is the price for the sunlighten mpulse believe style eucalyptus

Too hot to sauna in summer? That’s exactly why you should. Infrared saunas activate heat shock proteins (HSPs)—key to building resilience to heat, stress, and inflammation. Resilience isn’t just mental. It’s physiological.

@deesnider We’re really sorry to hear this. This isn’t the experience we want anyone to have. Please DM us so we can look into what happened and work toward a resolution.

Am I the only sucker that’s bought something from @sunlighten? From their website you’d think they walk on water. So far…they are completely full Of shit!

@strangetimes91 Wow—love hearing how intentional and informed the sessions are! We’re honored to be part of your healing toolbox.

@strangetimes91 That’s incredible progress in just a short time. Thank you for sharing such a powerful before-and-after—this is what it’s all about.

@strangetimes91 This is so encouraging to hear—thank you for sharing this update. Sending continued healing and strength on their journey.

Infrared therapy can help. ☀️