suraj s m

@EaseMyTrip Dear Team, Another issue booking via easemytrip. I booked the bus ticket amount deducted from Bank but bus ticket is not confirmed and there is no trace of bus booking.

@EaseMyTrip @IndiGo6E and @qatarairways Any response from your end for above details. Worst experience ever.

@surajsm2 As we have raised your concern to the airline, request you to kindly find the revert from their attached for better clarification. In case of any further assistance please DM us.

@qatarairways Hi Team, My family missed the flight due to missing infant name, I checked with vendor they mentioned some issue from Airline end. Could you please have a look. I also raised the complaint on the same. PNR - 6LWWHG Case - CAS-2158741-C4M7J7 CRM:0335000036464

@qrsupport Yes I did but no reply. I called many times @qatarairways on this issue but all the time I got issue is resolved and family can Travel. Even I booked baby bassinet as well. If infant name was missed in first place then how the baby bassinet has been reserved.

@surajsm2 Kindly confirm whether you sent any follow up requests from your end.

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@EaseMyTrip Hi @EaseMyTrip This is not about money. This is about justice to the issue. Because the issue 6 months old infant waited 9 hours in Airport. If you have some professional ethics. First please understand the issue. @MoCA_GoI @TAAI1951 @nishantpitti

@surajsm2 Hey Suraj, the full refund has been processed already. For further query you may reach out to the airlines.

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@qrsupport Hi @qatarairways Please follow below case details. Your Email has been received (case reference:   CAS-2158741-C4M7J7 ) CRM:0001000714143

@surajsm2 Hello. Thank you for contacting us. Kindly share with us the content of the attachment in writing as we're unable to view it.

@EaseMyTrip Hi @EaseMyTrip Easemytrip ask to connect with Airline and Airline ask to connect with travel agency. I feel it is @EaseMyTrip responsibility to resolve this issue. I would like to socialize this message in as many forum as I can to help common people from fraudulent agency.

@surajsm2 Hey Suraj, we have already advised on this and also shared the airline response with you previously. Furthermore, full refund has been processed already. We request you to please contact the airline for further query. Since, we do not have any control over the airline operations

@MoCA_GoI @JM_Scindia @Gen_VKSingh @Officejmscindia @OfficeOfVKS @Pib_MoCA @PIB_India @AAI_Official Hi @MoCA_GoI What is the procedure to file grievance on @EaseMyTrip ?? Whose mistake is this ?? Who is liable?? Injustice to common man of India

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@IndiGo6E Hi @IndiGo6E Whose mistake it is and who is responsible??

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@EaseMyTrip @shahidkapoor @PrimeVideo Hi @EaseMyTrip Whose mistake it is?? Worst customer service by easemytrip. @nishantpitti This might be negligible issue for you. As I do understand you have many more to look upon. But think from Common Man point of view.

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@EaseMyTrip Hi @EaseMyTrip Please stop copy pasting same reply number of times. As I attached mail screenshot from @qatarairways . Airline is asking to check with travel agency. So now tell me what should I do @MoCA_GoI

@surajsm2 We understand your dissatisfaction. Trust! This is not what we would have hoped for. However, as already advised, you must contact the airline for this as we have no control over flight operations. twitter.com/messages/compo…

@EaseMyTrip Hi @IndiGo6E @qatarairways Any update on your side. Hi @EaseMyTrip Worst travel agency #dontbookviaEasemytrip Hi @jagograhakjago @voxya_ @indSupremeCourt I need your support to fight of justice. Could you please help me out FYA @MoCA_GoI

@surajsm2 Hey Suraj, we have already advised on this that you need to connect with the airline on this as the flight operations are not in our control.

@EaseMyTrip @nishantpitti @qatarairways @IndiGo6E @IndiGo6E and @qatarairways @EaseMyTrip Any further update. All three reputed companies playing blame game on each other. In the process where it went wrong and who is responsible??

@EaseMyTrip I believe @EaseMyTrip just know how to escape from issue rather than solving it @nishantpitti . Instead of expanding your venture please focus on solving the issue. @qatarairways @IndiGo6E please stop codeshare facility. if you can't handle it properly.

@EaseMyTrip Airline is asked to get in touch with Travel Agency. Tell me what is next ??

@surajsm2 Hey Suraj, we've charged you and added the infant accordingly and we have already shared the airline revert as well. We request you to please reach out the the airline. Further, we request you to please get in touch with the airline. Thanks!

@EaseMyTrip Hi @EaseMyTrip It is become a blame game between @EaseMyTrip @qatarairways and @IndiGo6E . If you don't provide complete service to customers stop calling yourself as service provider.

@surajsm2 Hey Suraj, we do not have any control over the flight operations and agreements as we are the service provider. Further, we've charged you and added the infant accordingly and we have already shared the airline revert as well. We request you to please reach out the the airline.

@EaseMyTrip Hi @OnlineLegalInd I need your advice to handle this issue in legal way. Could you please drop DM. I am not sure whose mistake it is @IndiGo6E @qatarairways @EaseMyTrip . It was worst experience ever with @EaseMyTrip ( As I booked via @EaseMyTrip