@united Once again. Subpar service. Third crappy trip I’ve had. One complete cancellation, one sent to the wrong airport and now a delay of almost 2 hours that is a cluster of missteps with little communication. #cascadingfailure
#fail
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Susan Cohan
25.9K posts
Susan Cohan
@susancohan
Opinionated landscape designer and lover of all things design related.
ÜT: 35.774185,-78.645206 Katılım Aralık 2008
2.9K Takip Edilen6.1K Takipçiler
@BravenHealth your insurance is a big joke. Few will take it or you won’t cover it. Or the copays will break you. Seriously-you offered no choice. At least the previous coverage was decent. #fail #shittyhealthinsurance
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Help save the last buildings of the Boonton Ironworks. All that’s left of the town’s important industrial past. change.org/p/stop-demolit…
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@UnitedAirlines_ How did I end up in Fort Dodge when I booked Omaha? #fail #
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@westelm So frustrasted with what I had hoped would be a good experience. Mirror is in stock yet is never delivered--for three months. #wheresmymirror #shittyservice #incompetent
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@westelm Just disconnected for the second time with customer service. I've now spent well over an hour of my time on hold trying to get my mirror. #fail #wheresmymirror #crappyservice
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@westelm I have been trying to get a mirror delivered since July. It's in stock and no one cantell me why it is never delivered even tho the automated robot tells me every week that it's coming on Friday. #frustrated @wheresmymirror
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@susancohan I'm very sorry @susancohan I didn't know where Boonton is located. I sincerely apologize for the loss of service. ^Karl
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@OptimumHelp Karl. Cannot sign into my account but the outage is on Highland and Pine on Boonton. Apparently it’s area wide. We need to be able to work so I need to know resolution time or go elsewhere
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@OptimumHelp Obviously. I told you there was an outage. Typical non response from Optimum. Crappiest service there is.
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@susancohan Thanks @susancohan I detected an outage affecting services in your area. Currently, we don't have an estimated time when services will be restored. Our engineers are working to resolve the problem as soon as possible. ^Karl
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@susancohan Hi @susancohan What is the State, Zip Code for Highland and Pine on Boonton? ^Karl
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@OptimumHelp Outage Highland Avenue in Boonton. Approximate resolution?
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Does your toddler ask for dessert after breakfast?
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Susan Cohan retweetledi
@alexholtcohan is stranded in Chicago cause @AmericanAir cancelled flights. His only offered option is in 24 hrs yet airline offered no food or room vouchers. #crappycustomerservice #howmanyofmytaxdollarsdidtheyget #FAIL
Boonton, NJ 🇺🇸 English
@AmericanAir As I said, #worstservice ever. #crappycustomercare #onlycareaboutprofits #luckypeopleareflyingatall @alexholtcohan #iminnj #itsonlyrain
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Susan Cohan retweetledi
@susancohan We have severe weather on the east coast this evening, which is largely out of our control. We don't cover overnight accommodations.
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@AmericanAir You have worst service ever. Cancelled flights from ORD-EWR don’t even offer full room+food voucher when only replacement flight offered is more than 24 hours? Now my employee also misses a full day of work! #yourservicesucks @alexholtcohan
Boonton, NJ 🇺🇸 English