Ted Baker

@amandasharp29 Hey! Please send our team a DM on Facebook and we can assist :)

@zany_zachary Hi, please send our team a DM on Instagram or Facebook so we can assist you further :)

@ted_baker I hi I'm not getting any support from my UK store

@Vain_Selolo @VS77710 Hey! Please send us an email to ask.ted@tedbaker.com and our team will be able to assist with your query.

@ted_baker @VS77710 I have the same issue , can u kindly follow me back or open your dms

Feeling the love? With Valentine’s Day on the way, share with us some of the little things you love. Oh, and maybe one or two of the things you definitely don’t. See you in the comments. 👇 #LOVEISTEDBAKER #TEDBAKER

@cristiana803 Hey! Please can you send us a DM or email to ask.ted@tedbaker.com and our team will be able to help with this! :)

@ted_baker I haven't received my online order refund and it has been 16 days since I sent it. Can you help?

@Tirath131193 Hey! Please can you send us a DM or email to ask.ted@tedbaker.com and our team will be able to assist :)

@Saudigirll_ Hey! Please send us an email to ask.ted@tedbaker.com and our team can assist with any queries :)

Turning your outfit conundrums into simple go-to styles, Polly Sayer is on hand to answer all your wardrobe needs. Join us tonight at 7pm on the dot. bit.ly/3ukXcDx #TEDBAKER

@BluddieCivilian Hey! Please can you send us an email at ask.ted@tedbaker.com and our team will be able to assist :)

@ted_baker hi! I have a gift card worth £100+ But there is no Ted Baker near me. The only one was Bicester. I can not travel because of disability. What should I do? Thanks

@xx_leila Can you send us a DM on Instagram or Facebook?

@xx_leila Hey! We're sorry to hear this, please could you send us a DM or email to ask.ted@tedbaker.com with your order number so we can help?

@chopster123 Hey! We can confirm our Meadowhall store is still open :)

@ted_baker hi do you know if your Meadowhall store is still open as I can’t access your website currently?

@Ruth56052082921 Hey Ruth, sorry to hear this. Can you send our team a DM on Insta or Facebook and we can assist further :)

@ted_baker Hi there, I would like to return an order (its within 14 days) via post. I have tried to set up the refund process on the return portal, however I’m experiencing some issues. Could this be looked into please as I would appreciate it. Many thanks, Ruth

@mimofutaberlin Hey! Yes, our store is still open. To return an online order, simply take the item and the email confirmation. Our instore team can assist with your refund :)

@ted_baker Hi, is your Regent street store still open? If so, can I return my online order at the store? It was received within 14days .

@marshmallowbela Hey! We have been in touch via email :)

@ted_baker I did not get an email ticket number. I have got no response. The initial ticket number is 2304097

@Ted_Baker, I ordered two tops that came in separate deliveries—ridiculously wasteful! Returned both together, yet only one refund processed. It’s been 9 days (promised 72-hour) with no reply. This is unacceptable! Fix my refund and your awful service NOW! #SustainabilityFail

@haniq1 We can see that a member of the team is looking into this for you, and will be in touch shortly :)

@ted_baker I received my online order today and one item ( scopej, blue jacket) is missing. No paper work in the box either. Order no is GE6386497655GB. I also want to return other jacket as well. Please guide!

@varsha_pandey Hey, we can see that one of our agents has since replied to your email.

@ted_baker Hi, I understand you’ve shut down, but you still owe me my refund for orders you didn’t deliver. Can we get in touch? You have stopped responding on your email support. Thanks!

@haniq1 Hey, apologies for this! One of our agents has just sent you over an email with some assistance.

@varsha_pandey Hi Varsha, our customer service team can still be reached at ask.ted@tedbaker.com

@1968daves Hey David! We will be happy to look into this further. Please send us a DM on Facebook or Insta so we can help :)

@LisamacVB1 Thanks Lisa, one of our agents has replied to your email! :) x

@ted_baker 🧥 I am trying to get a coat - please can you help

@LisamacVB1 Thanks for sending that over. Please can you confirm the email ticket number :)