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After 4 years of supporting companies around the globe, we are shutting down The Yeomen. Thank you to our team, clients, and partners -Jim
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The Yeomen
2K posts
The Yeomen
@theyeomen
The Yeomen love building and fine-tuning support systems, establishing communication channels, and integrating useful apps into your support desk.
Richmond, VA Katılım Temmuz 2013
126 Takip Edilen304 Takipçiler
RT @MyCustomer: Customer experience - how to quantify happiness and other emotions: buff.ly/2wdVqCE #custexp
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RT @KateNasser: TY @AlliPolin Human Touch: 10 Reasons It’s Still Key to Customer Experience dlvr.it/PZSlhl fr @KateNasser
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RT @Kayako: 10 Must-Read Customer Service Books for Career Driven Pros
hubs.ly/H07-55B0
#custserv #customersupport
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RT @Hyken: 82% people have stopped doing business w/ company due to bad customer service. - @Zendesk buff.ly/2uyo7us
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RT @Kayako: Why Support Should Have a Voice in Product Development
hubs.ly/H06-mN10
#customersupport #prodmgmt
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RT @Kayako: Customer Experience Metrics That Keep the Pulse on Friction-Free Support:
hubs.ly/H07KyCw0
#CX #customerexperience
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RT @JoinRelate: A customer’s frustration doesn’t always make sense, but it’s their reality. Hear them out. zdsk.co/2eCJXsY
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RT @jgarcedi: A customer experience definition - klou.tt/u0nl6q4qpmno
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The Yeomen retweetledi
RT @AgentMarlow: Winning at support takes strategy. Not just an email address. Great advice here! zendesk.com/blog/customer-…
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RT @helpracing: Creating an amazing experience for your customers isn't hard. Start by listening! ow.ly/PWSs30cILKk
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RT @thefocusgroupuk: Wonderful video of the strengths and limitations of Robots in support. bit.ly/2rIAu7r #cx #capetowncx
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Engaged customers make for happier support teams! RT @jmwilburn bit.ly/2sGLy60 pic.twitter.com/pjSYTvgsZe
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The Yeomen retweetledi
Wish the GIF a very happy birthday by replying with your favorite GIF of all time! #HappyBirthdayGIF 🍰 ✨
GIF by #GIPHYStudios
GIF
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Will a move to @Zendesk Guide give your team the tools they need to drive customer satisfaction up 🤣? #custserv
theyeomen.com/2017/06/07/zen…
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The Yeomen ends staffing services to focus on growing consulting business. theyeomen.com/2017/05/12/yeo…
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Help centers are great because they allow #support agents to focus on the most complex #customer issues.
ow.ly/kEqg307JgRu
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We love our #RemoteWork community! Here's an interesting timeline of the history and future of work.
ow.ly/DRld309TMCL
Via @YonderWork
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