Vijayaraghavan

@BoschHomeIn Sent the details, pls check

@tothevvr Hi, we apologize for the inconvenience and would like to help improve your experience. Please share your contact details and service request number with us via DM so our team can assist you further. i.ki.show/B6D0696ECE

@boschindia My mixer is under extended warranty, yet I was charged ₹250 as a service charge to replace a defective Motor Coupling. I accepted the ₹135 spare cost. This is the 2nd time this has happened. Please stop the template email replies and escalate my case

@boschindia I've been following up with email support for over a month same issue occurred last year, and ₹250 service charge was refunded. Now it's repeated. service centre claims if the spare is chargeable, labour is chargeable too—but that's not stated in the extended warranty terms.

@BoschHomeIn My mixer is under extended warranty, yet I was charged ₹250 as a service charge to replace a defective Motor Coupling. I accepted the ₹135 spare cost. This is the 2nd time this has happened. Please stop the template email replies and escalate my case

@DTDCIndia I was promised next day delivery its been 4 days and shipment not delivered.. Even the so called customer support is not reachable by phone and hopeless.. Speed post would have delivered earlier than you! Considering it is food items, I regret choosing DTDC

@DTDCIndia will you deliver it today or Sunday you wont do deliveries ? Why is my shipment marked as delivery attempted ([LOCAL HOLIDAY-(OTR)], when no one attempte delivery ?

@DTDCIndia I got your template reply in the DM, am not looking reason of why it is delayed.I want it to be delivered ASAP. Pls take necessary action to deliver it. Even the India Speed post delivers faster than you, its a pity that I have trusted you & wasting time to follow up on this :(

@DTDCIndia I was promised next day delivery its been more than 3 days and shipment is not delivered. Considering it is food items, I really regret trusting you to deliver it on time.. can you expedite the delivery before it gets spoilt :(

@ACTFibernet Hi, The router was picked up on 27-SEP, has the refund been initiated from your end ?

@tothevvr Hi Vijayaraghavan , We deeply apologize for the extended duration it has taken us to address your router collection ticket. We guarantee that a colleague will get in touch with you as soon as possible to pick up the gadget. I appreciate your patience.

@ACTFibernet Internet connection completely down for last 5 days. Complaint not resolved & simply the expected resolution date is moved to next day, expedite the resolution, have contact phone support, chat support, wrote to help desk, no progress at all! SR10372498059124

@ACTFibernet Hi , any update on this ?

@ACTFibernet its the fourth time you are giving the same template response that you will solve this in priority. I had already waited patiently for more than 20 days now and can no longer be patient with this issue. Can you provide me a date by when I will get the refund ?

@bsnl_care Can you provide me the complaint number and status of this issue, I want to create a complaint at : pgrms.bsnl.co.in

@tothevvr Dear Customer, Our team is diligently working on this matter. We will notify you promptly once we have any updates. Regards, BSNL-Care (Vaishnavi)

@BSNL_CHTD closed my telephone connection one year back in 2023 but didn't receive the deposit refund amount till date. Please help in getting the refund

@ACTFibernet Can you refund my advance payment & collect your router as per your convenience. Its been more than 20 days, no one even cared to call me or attempted to collect the router. Would you pay interest for the amount that you owe me & purposefully delaying by not collecting the router

@tothevvr Hi Vijayaraghavan, We are sorry that the router collection request is taking longer than expected with the ticket ID: SR10372564516108. We ensure that our colleague will contact you to collect the device on a priority. Thank you for your patience.

@ACTFibernet Hi, no one came/called to pickup the router. its more than 15 days you asked for and disconnected my connection. Can you please escalate this to the highest level possible, so that I get the refund amount. Note: I have paid for 6 months in advance, its not a small amount !

@tothevvr Hi Vijayaraghavan, We regret the inconvenience caused. We have highlighted your issue to our respective team with the ticket ID: SR10372564516108. We will work towards resolution at the earliest and update you the status on a priority. Thank you for your patience.

@bsnl_care Hi, By when can I expect a response on this please ?

@tothevvr Greetings of the day! Sorry for the inconvenience caused to you! We would like to inform you that our team is working on it, will get back to you with better resolution Thank you for your patience. Regards, BSNL- Care

@bsnl_care Hi, There is no response yet on this, what is the status of this issue, when will I get the refund ?

@tothevvr Hi, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. We appreciate your patience in this matter. I092627639035. Regards, BSNL-Care

@ACTFibernet Connection terminated on 5-SEP, but no one came to take the router. can you pickup the router & give my refund money back. I called multiple times but no one seems to care after you successfully forced me to disconnect ☹️

@tothevvr Hi Vijayaraghavan,We understand how inconvenient this must be for you. We have highlighted your issue to our concerned team and we look for a quick resolution to it. x.com/messages/compo…

@bsnl_care @bsnl_care @BSNLCorporate Hi, issue is not resolved, I waiting for the refund for more than year now. can you please escalate this issue so that I can get the refund

@tothevvr Hi, we want to assure you that we will make every effort to resolve the issue and protect your privacy & maintain confidentiality. Please DM the specific issue you're facing, along with your BSNL connection No. and an alternate contact No. - Sakshi i.ki.show/4DC3295F

@bsnl_care Hi, issue is not resolved, I waiting for the refund for more than year now. can you please escalate this issue so that I can get the refund

@ACTFibernet I was forced to go for disconnection as ACT can't resolve the issue. I am really annoyed to see you charged even for the days the connection was down from 27-AUG and deducted from my advance payment. I raised a waiver request and got the below reply!! Refund of Rs. 0 ..?!

@tothevvr Hi Vijayaraghavan , we have taken note of Disconnection and raised a ticket SR10372552769378 against the same. The details have been shared with you over SMS. You will receive the ETR shortly.  Be assured of our action within the timeline.