UCC

3: As Uganda advances its digital economy ambitions, platforms like this one underscore the power of partnership. They remind us that technology serves people best when industry leaders, regulators, and consumers move together. Looking ahead to future editions, the forum has the potential to evolve into a benchmark for responsive governance in Africa’s communications sector. #TCCForum26 | #ConnectedUg2030 | #DigitalUganda 📸Courtesy | #TCCForum25

2/3: Unlike traditional regulatory meetings, this format emphasizes face-to-face engagement. CEOs respond to queries and feedback from consumers and advocates in real-time, fostering transparency and practical outcomes, such as improved service standards, better complaint resolution mechanisms, and policy harmonization. Last year, #TCCForum25 featured high-level participation from @UCC_ED George William Nyombi Thembo, @mtnug’s @sylmulinge, @Airtel_Ug leadership, ICT Minister Dr. @CHRISBARYOMUNS1, and representatives from consumer groups. Discussions highlighted self-care innovations, cost reduction strategies, internet speed transparency, and the need for stronger partnerships to power Uganda’s digital transformation. #TCCForum26 | #ConnectedUg2030 | #DigitalUganda 📸Courtesy | #TCCForum25

CONTEXT THREAD: 1/3. The Telecommunications CEO-Consumer Forum (also known as the Telecom CEO Forum or Telecom CEO-Consumer Forum) is an annual initiative hosted by UCC. Launched in its inaugural edition in March 2025 at Mestil Hotel in Kampala, it brings together telecom CEOs, regulators, government officials, consumer advocacy groups, media, and everyday users for open dialogue. The forum promotes accountability and collaboration. It provides a platform for sector leaders to address key consumer concerns directly, including: - Quality of Service (QoS) - Network coverage and reliability - Pricing and affordability - Innovations in customer care - Data privacy - Digital inclusion efforts to bridge the digital divide #TCCForum26 | #ConnectedUg2030 | #DigitalUganda 📸Courtesy | #TCCForum25

2 Days to Go 📡 This Thursday, @UCC_Offficial will host CEOs from Uganda’s telecommunications sector alongside key MDAs for a high-level dialogue on advancing digital transformation. Under the theme: “Partnerships Powering Progress: From Coverage Expansion and Meaningful Access to Digital Government Excellence.” Together, shaping Uganda’s digital future. #ConnectedUg2030 | #DigitalUganda @UCC_ED @ConsumerUCC @UgCERT @Bbossa @MoICT_Ug

Join Dr. Waiswa Abdul Sallam from @UCC_Official at the #CorporateGovernanceCONF2026 as he shares expert insights on governance, regulation, and leadership in today’s digital era. Don’t miss this powerful panel discussion on May 22. #LeadershipAndAI #CorporateGovernanceCONF2026

Amplifying this call to all Ugandan innovators, startups, developers, universities & innovation hubs. Take advantage of this opportunity by @MoICT_Ug to showcase locally developed solutions and contribute to the future of Government digital systems. This initiative is a strong step towards promoting homegrown innovation, supporting local talent, and advancing Uganda’s digital transformation agenda. Key Details👇 𝐒𝐮𝐛𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐃𝐞𝐚𝐝𝐥𝐢𝐧𝐞: 30 May 2026 𝐏𝐫𝐨𝐭𝐨𝐭𝐲𝐩𝐞 𝐒𝐡𝐨𝐰𝐜𝐚𝐬𝐞 : 25 June 2026 Apply here: gdr.ict.go.ug/innovators-sho… Full Call Document: ict.go.ug/site/documents…

Counterfeit phones often lack proper safety features, perform poorly on our networks, and expose users to health and security risks. Through SIMUKLEAR, UCC is cleaning up the market so that when you buy a phone, you can trust it’s genuine and reliable. We’re grateful to all our partners who have joined us and continue to walk this journey with us. The fight against illegitimate devices is a shared responsibility. As we roll out the next phases, we implore Ugandans to verify and report suspicious devices via the SIMU KLEAR platform or BLEEP. #ConnectedUg2030 | #DigitalUganda @UCC_ED @ConsumerUCC @UgCERT @Bbossa

UCC’s Consumer Affairs (@ConsumerUCC) team is hosting industry stakeholders for Phase 3 of the #SIMUKLEAR campaign at Protea Hotel. Manufacturers, importers, retailers, and partners, including Samsung, Transsion, Simi Uganda, and the Anti-Counterfeit Network, have come together to strengthen efforts against counterfeit mobile devices. From learning how the SIMU KLEAR system works to understanding why device type approval* matters for safety and fair competition, the conversations are solution-focused to deliver productivity. #ConnectedUg2030 | #DigitalUganda @UCC_ED @ConsumerUCC @UgCERT @Bbossa

Working through @UCC_Official, Uganda is hosting the East African Communications Organisation (EACO) Finance, Audit and Risk Management Committee (FARMC) meeting from 18–22 May 2026 at the UCC head office in Kampala. The meeting, attended by EACO Executive Director Ms Caroline Koech and delegates from the Democratic Republic of Congo, Kenya, Tanzania, and Rwanda, was officially opened this morning by the UCC Director Corporate Affairs, Fred Otunnu. FARMC is a key @EacoInfo governance body responsible for oversight of strategic plans, budgets, financial performance & Working Group outputs, while providing recommendations that shape regional communications policy and institutional effectiveness. @MoICT_Ug @ConsumerUCC @UCC_ED

In Uganda, revenues and statutory contributions received by Ministries, Departments and Agencies (MDAs), including the 2% levy from telecom operators to the Uganda Communications Universal Service and Access Fund (#UCUSAF), are governed by the Public Finance Management Act. Unlike general non-tax revenue that flows to the Consolidated Fund, contributions to dedicated funds like #UCUSAF are ring-fenced by law (under the Uganda Communications Act, 2013) and can only be used for their specific statutory purpose: expanding communications and internet access in unserved and underserved communities. These funds support targeted projects such as rural broadband infrastructure, ICT equipment for schools and health centres, digital device distribution to households, and skills training programmes. All utilisation is subject to parliamentary appropriation, independent audits by the Auditor General, and regular public reporting. For more details on #UCUSAF projects, fund utilisation, and impact, please visit the UCC website: ucc.co.ug/ucusaf/ #GoldenPosts | #DigitalUganda

The @UCC_ED, Hon. Nyombi Thembo, commended @Airtel_Ug for the consistency and commitment demonstrated through its annual contribution to the Uganda Communications Universal Service and Access Fund (#UCUSAF). Speaking during the handover of UGX 42.9 billion at the UCC headquarters, he noted that the contribution goes beyond regulatory compliance and reflects a shared commitment to expanding communication services to underserved communities in Uganda. He also highlighted that this year’s contribution, an increase from UGX 37.9 billion last year, is a strong indicator of growth in Uganda’s telecommunications sector and continued investment in national digital transformation. The Executive Director emphasized that the fund continues to support strategic national priorities, including digital inclusion, expansion of ICT infrastructure, innovation, development of digital skills, and connectivity for marginalized communities. #ConnectedUg2030 | #DigitalUganda @UCC_ED @ConsumerUCC @UgCERT @Bbossa

Thank you for your question... To learn more about UCC’s partnerships and the works by #UCUSAF, please visit the UCC website at ucc.co.ug but most importantly ucc.co.ug/ucusaf/ We appreciate your interest in our digital inclusion efforts.

Today, I had the privilege of welcoming the leadership team from Airtel Uganda, headed by Managing Director Mr Soumendra Sahu, to @UCC_Official headquarters. We came together to celebrate a significant milestone: Airtel Uganda’s contribution of UGX 42.9 billion, marking their 2% statutory gross annual revenue payment to the Commission. This isn't just a box-ticking exercise; it’s a testament to the vibrancy of Uganda’s telecom industry. Last year, this figure stood at UGX 37.9 billion, reflecting a thriving business environment nurtured by sound government policies and progressive regulations. While businesses focus on their bottom line, our government prioritises digital inclusion, ensuring no one gets left behind in this fast-paced digital world. That’s where the 2% levy comes in, playing a transformative role. Half of the funds go directly to the National Consolidated Fund, while the other half supports the Uganda Communications Universal Service and Access Fund (UCUSAF). This fund drives national development, extending essential ICT infrastructure to underserved rural areas, where commercial investments often hesitate. It enables ICT integration in education and agriculture, champions digital skills training at the Uganda Institute of Information and Communication Technology (UICT) in Nakawa, promotes digital inclusion for Persons with Disabilities, and distributes smart devices to marginalised communities. This is more than just meeting legal obligations; it's about embodying corporate citizenship. Airtel Uganda has demonstrated that this responsibility is a shared investment in our nation’s future. I extend my heartfelt gratitude to Airtel Uganda for their partnership and commitment to national progress. Together, we are crafting a more connected and inclusive Uganda, opening doors to endless digital opportunities for every citizen.

This morning, @Airtel_Ug has handed over 2% of its Gross Annual Revenues to the Uganda Communications Universal Service and Access Fund (#UCUSAF), a fund created & managed by @UCC_Official to expand communication and internet access to underserved and unserved communities across Uganda. The contribution will support ongoing efforts to strengthen digital inclusion and connectivity nationwide. #ConnectedUg2030 | #DigitalUganda @UCC_ED @ConsumerUCC @UgCERT @Bbossa

I witnessed the signing of the Memorandum of Understanding and operational licence agreement between the Uganda Communications Commission and Starlink, marking an important step towards the commencement of their operations in Uganda. Our interest is security, revenue assurance, and proper accountability within the telecommunications sector so that we know who is operating and who the customers are. I am pleased that Starlink has agreed to comply with Uganda’s laws and regulatory requirements as it prepares to begin service delivery in the country. I wish them good luck.