Equity Bank Uganda

Red card to anyone who says these things about saving. Log in to your Equity Mobile App or dial *247*7# to start saving today. Your future self will thank you. #EquityBankUganda

@PraiseBusinge Hello Praise, thank you for writing to us. We are sorry to hear about the challenge that you are faced with. Please share with us the exact challenge that you are referring to for support. x.com/messages/compo…

.@UgEquityBank let others services on the app work. It ain't kawa 🙂‍↔️

@raaxwel Hello Raaxwel, thank you for writing to us. We would like to advise that RTGs transactions are only processed on working days unfortunately today is a public holiday. Please note that the funds will be processed today. x.com/messages/compo…

@UgEquityBank Hi @UgEquityBank, Please advise on how long RTGS transfers take. It's been hours and from where I stand, these should be real time, 30 minutes at most.

🚨CUSTOMER NOTICE 🚨 #EquityBankUganda

Join us for the Equity Diaspora Webinar as we explore how diaspora wealth can move beyond remittances to become a powerful driver of investment, business growth, and Uganda’s economic transformation. 🎙️ Keynote Speaker: Prof. Augustus Nuwagaba, Deputy Governor, Bank of Uganda 📅 Date: Saturday, 1 August 2026 🕕 Time: 6:00 PM – 7:30 PM (EAT) 💻 Venue: Zoom 🔗 Register here: shorturl.at/VKA8A #EquityBankUganda

@karerakid Hello customer, thank you for bringing this to our attention. Kindly dm us your account details so that we are able to support you. Thank you for banking with us.

Dear @UgEquityBank do you people have any explanation to why my total balance is -7572.00 yet i never borrowed any single coin?

@grace_joycekem Hello Joyce, thank you for reaching out to us. We apologize for the inconvenience caused. Please know that we have reached out to you via DM. kindly respond at your convenience, Thank you

@UgEquityBank has a way of introducing charges so quietly that you only notice them later. And when you ask for clarification, the explanations rarely inspire confidence. Not a good look on you good people..

@Patopatoug Hello Member, thank you for engaging us. We apologize for the inconvenience caused. Please know that we have reached out to you via DM. kindly respond at your convenience, Thank you

@UgEquityBank I need answer for this Why my account is in negative

@SATURDAYROGERS Hello Rogers, thank you for engaging us. We are sorry to hear that you are not receiving messages after transactions. please know that we have reached out to you via DM. kindly respond at your convenience, Thank you

Why is t that I nolonger recieve messages after deposits. But I recieve messages of your announcements like it's a public holiday, you won't Open @UgEquityBank

@AObanjja Hello Alex, thank you for engaging us. Kindly reach out to us via our toll free line 0800232700 or 0800231700 for further assistance. Thank you.

@UgEquityBank Hello kindly help me with your help line

While speaking at the Tulime, Tulinde, Tuzimbe Agro Expo, Philip Kiryowa, Financial Literacy Trainer at Equity Bank Uganda, urged farmers to build stronger financial discipline by separating personal money from business funds and developing practical budgets. He emphasized that proper financial management is a foundation for sustainable business growth. Video by @sanyukatv. #EquityBankUganda

@Kawukitadeo Hello Tadeo, thank you for writing to us. We are sorry to hear about the experience that you have encountered. Please share with us your reachable contact via DM for further details to enable us to serve you better. x.com/messages/compo…

@UgEquityBank why are your agents charging me money for making a deposit

@Innocentkaput Hello Innocent, thank you for reaching out. We’re very sorry about this experience and acknowledge this complaint. This feedback is important to us, please know that we have reached out to you via DM. kindly respond at your convenience, Thank you.

Today am pist off with service of @UgEquityBank since morning till now still in the bank just want help of accessing online shopping. It's so ridiculous 😪😪😪 but I am not complaining I enjoy seating enjoying ac...

@musaaziAle28821 Hello Alex, thank you for writing to us. We would like to advise that the loan services are currently unavailable via our mobile banking platforms. We will share a communication once the system is restored, we apologize for any inconvenience caused. x.com/messages/compo…

@UgEquityBank @URAuganda Hello,have tried to borrow using the app but its not working.

Paying your taxes shouldn’t take up a lot of your time. Use the Equity Mobile App, Equity Online for Business, or *247# to pay your taxes quickly and easily! For support, call 0800 232 700 (toll-free). #EquityBankUganda

@Mauryn143 @Nish52116646 Hello Mauryn, thank you for getting back to us. We have shared a response via DM. Kindly check your messages and respond at your convenience. Please do not share your PIN, password, or card details with anyone.

@UgEquityBank @Nish52116646 Dear @UgEquityBank I'm camping in your DMs for assistance. Kindly respond

Hello @UgEquityBank why is my mobile app not responding?

@calvaro_c Hello Calvaro, thank you for reaching out to us. We have sent you a message via DM with feedback. Kindly check your messages and respond at your convenience. Please never share your PIN, password, or card details with anyone.

Good morning @UgEquityBank , I know I am poor and it's okay am used with my poverty and things will be fine when I get a job but I think I deserve an explanation on how this negative 7743sh came in even before a month because I withdrew some ka money and I had no debt there

When you think about growth with comfort, ease, and no pressure, think about @UgEquityBank, and here is the reason why. #TulimeTulundeTufune #SanyukaTulimeTulunde #SanyukaUpdates

@DaddyAmirah Hello Daddy Amirah, thank you for engaging us. we would like to advise that an account becomes dormant after two years of inactivity. please know that we have reached out to you via DM. kindly respond at your convenience, Thank you

@TomuSangeInTech @UgEquityBank I had an account too that was marked dormant since 2023!! I used the Katwe branch but I was worked on wel ll! Tho, @UgEquityBank , I would like to ask, how long is an account deemed dormant. Cos only six months surely eh!!!

Went to @UgEquityBank Church House Branch at 3pm to reactivate an account they marked dormant for not being “used” in 6+ months. It’s now 5:18pm and I’m still here — with very few people in the banking hall.

@SabiitiElvis Hello Elvis, thank you for reaching out. We are sorry to hear that you are filing to use your card. We have engaged you via dm so we can support better. Kind regards.

Hello, why am I having challenges making withdrawals from the ATM machine at kawempe @UgEquityBank