UM Caron
88 posts


@airtransat it’s great that you’re asking to be voted best leisure airline, when you cannot even answer the phone in under two hours! #terrible #CustomerService
English

@airtransat Hey, over two hours wait on your UK customer support line, do you think this is acceptable?! I already held for 95 min on Friday before I had to hang up. And then I was placed on a “short” hold that lasted another 25 min!!
English

#BBCTennis #wimbledon Please can someone tell Andrew Cotter how to pronounce Carlos Alcaraz’s name?! There is a “z” at the end that needs saying. Thank you. #carlosalcaraz
English

@DrOetkerPizzaUK I have been meaning to thank you for the best #veganpizza ! I just love it! #delicious #thankyou #veganfood #frozenpizza

English

@LeShuttle #ukborder control absolute shambles on the French side - what takes so long to check a bunch of passports?! 90% of the people crossing are British! #terrible The amount of petrol that is wasted is a #disgrace , but - take the train to be environmentally conscious 🤦🏻♀️🤦🏻♀️
English

@LeShuttle what use is it to pay for Flexiplus if we cannot even get to the check in point?! It is so frustrating that every time we travel there are delays. Such bad management of the services, but prices are ever so high! #disgrace #boycott #eurotunnel #longwait #trafficjam
English

@GirlyswotFbpe @LeShuttle It’s terrible. They just don’t get it! Hope you’ve made progress.
English

@LeShuttle absolute shambles again at the UK approach to #eurotunnel where exit 11A is blocked 500 yards out. #shocking Looks like it’ll take again hours to even reach the check in point. I cannot believe that the people working here are not properly prepared. #disgrace
English

@GirlyswotFbpe @LeShuttle It’s terrible. They just don’t get it! Hope you have made progress.
English

@umcaron @LeShuttle It was so bad last night that I had to cancel the whole trip as was only going to France for the day to celebrate a birthday and made it not worth it in the end. The prices are eye watering yet they can't guarantee a proper service.. Total shambles!
English

@FionaW_78 Good morning Fiona, sorry for the wait today. The waits on our terminal can be seen here eurotunnel.com/uk/travelling-… we are working hard to get everyone on their way ^Alex
English

@LeShuttle @Kathy_Rastle It would be helpful if we just could get there without getting stuck in traffic 500 yards before the exit, taking an hour to even arrive at check in. #disgrace
English

@Kathy_Rastle Hi Kathy, as you enter check in from the motorway entrance, the dedicated Flexiplus lanes are on the far right hand side marked out in purple ^Alex
English

We're expecting a high volume of traffic today, to help traffic flow please ensure you've completed all passengers' Advanced Passenger Information (API) and uploaded any pre-travel requirements.
You can log in here: eurotunnel.com/uk/pre-travel-…

English

@AskBlockchain How can I speak to someone from blockchain about a fraudulent wallet??
English

@Hermesparcels are #liars stating they can do a next day delivery. They completely fail at that and hide behind Ts&Cs to cover themselves. It took them 3 days to deliver parcels which were for the next day & they dont offer a refund. #fraud #hermesparcels #poorcustomerservice
English

@ParentsParadise We may not return with adults having to pay now and you can see that the place is less busy on a day like today with the weather all over the place. Usually it would have been packed! What a pity.
English

@ParentsParadise Very disappointing to see that adults have to pay now to sit around listening to screaming children. One of the main reasons we come/came here always was because there was NO charge for adults. And to charge double in the weekend is really taking advantage.
English
