USPS Help

Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us directly through the secure direct message option.

@oatxmilk420 Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPSHelp you weren’t able to “access delivery location” but i get mail daily. i signed the orange slip and put it back in my mailbox but no attempt to deliver in a week since?? what’s going on??

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@daniel_lomonte Hello, I apologize for the delayed response. Please follow us and DM your responses, while I review the tracking information on this item. ^PB

@USPSHelp Priority Mail Express (#4209138670219470130109355016516871) dropped at Hallandale FL kiosk yesterday is stalled with zero scans. Online portal is blocking me from filing an inquiry. Please initiate a manual internal facility search.

@Savant3015 @USPS Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

And the retards of @USPS @USPSHelp continue to be useless can unable to either read an address nor actually correctly handle a package.

@rdmdude814 Good afternoon, Thank you for reaching out to USPSHelp. I’m very sorry for the inconvenience you’ve experienced, as well as the delay in our response. Please DM and type out your tracking number. ^NP

@USPSHelp is there a link to file a claim for a missing package? I have been waiting for a delivery that arrived in JAX on 4/21

@KandaceSparks Hello, Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPSHelp @USPS

@jodikyman @USPS Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

@USPS @USPSHelp seriously why would it be delivered May 18th when I live in Palmdale and it says Palmdale has possesion as of May 12?

@zainalocsQueen Hello, I apologize for the delayed response. Please follow us and DM your responses, while I review the tracking information on this item. ^PB

@ljjthe2 @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS @USPSHelp we have a mailman who won't deliver mail when our neighbor puts the garbage cans out! He wrote on our mail to talk to our neighbors about the trash cans as if that is my responsibility! I want to make a formal complaint! Who can I reach out to?

@coolizzle @USPS Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

Where tf is my package @USPS @USPSHelp ????

@alantincher1 Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

@USPSHelp. Why does everything I order to savannah tennessee get stuck in Memphis usps every damn time. And its only the stuff I need fast and the cost of it is high penny candy I'll get the next day. Now a firearm part hell no it will sit in Memphis for over a week ?????

@Clipsdaughter Hello, I apologize for the delayed response. Please follow us and DM your responses, while I review the tracking information on this item. ^PB

@USPSHelp I have two certified mail with original documents going to a life insurance company in Carmel. The letters were mailed April 28th. They have been stuck in Indianapolis Hub for over a week. Ive tried several steps to find these original documents. Please Help!

@Angel13224 @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

Hey @USPSHelp / @USPS …. I’d really like to know where my package is. Since it hasn’t had any activity in almost a month.

@Thee_QueenAshe Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^DK

@USPSHelp and still no correspondence about my package! Unbelievable that this is the help page!

@USPSHelp frustrated isn't the word for having a pkg in limbo for OVER A MONTH, filed a missing mail report, received NO COMMUNICATION, NO CALLBACK AFTER I LEFT A VM TO COMPLAINTS, then get a text yesterday abt the pkg being RETURNED TO THE SENDER?? No delivery attempt????

@SushilGupta7100 Hello, DM's have been sent. Please try the link again. ^DK

@USPSHelp @USPSHelp Hi DK, I have followed you but the DM button is not working/clicking for me. Could you please send me a DM first so we can chat? My tracking is 9505558064329519692139 (Departed New Delhi, India on April 11). My customer is very worried.

@USPSHelp Here's the message: @USPSHelp Hi, my package 9505558064329519692139 left India on April 11 but tracking hasn't updated since. My customer in the US is very worried. I am unable to DM you. Please help me check its status in customs or your network!

@Moanair Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^DK twitter.com/messages/compo…

@USPSHelp My package to Bogotá has been taking forever with no updates. The tracking has been stuck since April 29, when it supposedly already departed from the U.S. to Colombia. This is unacceptable. Could you please provide clear information about its current status?

@chillmyfault @chavezcsc @CardPurchaser @USPS Hello, I apologize for the delayed response. I am very sorry that your items were stolen, please report Mail Theft to your local Authorities, or our USPS Postal Inspections Service by using the following link: uspis.gov/report ^DK

@chavezcsc @CardPurchaser @USPS @USPSHelp i’ve had at least 3 packages get stolen

To whoever ripped open my bubble mailer package and stole some Pikachu Cosplay cards en route from Indiana, I hope breaking a federal law was worth it for $20. Fuck you. @USPS @USPSHelp @CardPurchaser

@NuggetsTechtips Hello, I apologize for the delayed response. Please use the following link to report Mail Fraud to our Postal Inspection Service by using the following link: uspis.gov/report ^DK

@USPSHelp How would I report mail fraud? ...in an efficient way.

@gjfenley Hello, I apologize for the delayed response. Please follow us and DM your responses, while I review the tracking information on this item. ^PB

@USPSHelp Why would my package go from paulina to pride, la? I live in paulina. Tracking number9400 1301 0935 5361 2520 67. My name is Gordon Fenley and address is 32930 LA 642 N Paulina LA, 70763.