Vanessa Norman

@eventbritehelp Hello @eventbritehelp any updates on this case?

@vanessanorman26 I am writing to sincerely apologize for any inconvenience or frustration you’ve experienced while waiting for a resolution. We truly value your time, one of our specialists is already actively working on your case. please refer to Case #8719286

Some users are currently experiencing issues with Eventbrite. Our team is working to resolve this as quickly as possible. We’re sorry for any disruption and appreciate your patience. Follow updates at eventbritestatus.com

@eventbritehelp @eventbritehelp my account was hacked on 4 May. A bad actor changed the email and is receiving payouts from my event ticket sales. Case #8719286 has had no response in 3 weeks. I have an event June 19 with paying attendees. I need urgent escalation today.

We have resolved the issue, and things are back to normal. Thank you for your patience, and we are sorry for any disruption this may have caused you.

@eventbritehelp my account was hacked on 4 May. A bad actor changed the email and is receiving payouts from my event ticket sales. Case #8719286 has had no response in 3 weeks. I have an event June 19 with paying attendees. I need urgent escalation today. @eventbritehelp

Second case raised today: #8738697. Original case #8719286 open since 4 May. No response in 3 weeks. Event is June 19. Attendees have paid. Payout access may still be with the hacker.

@Eventbrite my account was hacked on 4 May. A bad actor changed the email and is receiving payouts from my event ticket sales. Case #8719286 has had no response in 3 weeks. I have an event June 19 with paying attendees. I need urgent escalation today. Thank you.

Second case raised today: #8738697. Original case #8719286 open since 4 May. No response in 3 weeks. Event is June 19. Attendees have paid. Payout access may still be with the hacker.

@eventbritehelp my account was hacked on 4 May. A bad actor changed the email and is receiving payouts from my event ticket sales. Case #8719286 has had no response in 3 weeks. I have an event June 19 with paying attendees. I need urgent escalation today.