Venus Dias

@AxisBankSupport Please speak with the one who responds to the MD's mail box. They seriously need training on how to solve customer complaints.

@venusdias any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regret the inconvenience caused. Regards, Team Axis Bank. x.com/messages/compo…

How to contact a NR customer? Don't ask @AxisBank they keep calling a local number which i obviously cannot answer, guess no budget to make an international call. #whysocheap

@sewa_sharjah pls look at this.

Stuck in a loop with @sewa_shar 4 months and yet no resolution on my refund amount. Keep asking me to go to @AlAnsariEx to sort it out when @AlAnsariEx have categorically advised they can't help. I am not in the UAE anymore all this because Sewa's direct credit malfunctioned.

@AlAnsariEx I cannot dm you. Please ask your team to look my email or you send me a dm if required.

@venusdias Dear Valued Customer, please DM us your concern and someone from our team will get in touch with you. Thank you.

@AlAnsariEx what will it take for you to respond. I have sent emails, comments on your posts as well as messages on LinkedIn. Anyone working on the social teams. I am trying to get your attention for weeks now.. will tag your CEO on this Friday if you don't find the time soon.

@AlAnsariEx Hello @AlAnsariEx what can I do to get you to respond.. please reply here

@AlAnsariEx Hello.. i have tried contacting you via email and LinkedIn but so far no proper response. I have left UAE and you are holding my SEWA refund. Need to know how to sort this. @sewa_sharjah keeps telling me to connect with you.

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@sewa_sharjah Hello again, while your representative did get in touch then my issue still stands unresolved. @AlAnsariEx too was involved however I am still waiting for my refund amount. I told in November that it can take weeks so am reaching out after a month of waiting.

@venusdias Thank you for reaching out. The relevant department has informed us that the remaining insurance amount has been transferred to Al Ansari Exchange. Please visit them to collect the amount.

@sewa_sharjah I have written multiple mails without any response from you. I am no longer in the UAE but somehow am expected to collect my refund from an exchange house. I had visited the Service centre prior to my departure to explain everything and was assured a bank credit.

@sewa_sharjah I have mentioned a few times already that i am not longer in UAE so can't collect. A Sewa rep has connected with me a few minutes ago and is looking into the case. I appreciate your support. Hope this gets closed soon. Thanks.

@sewa_sharjah Thankyou for your response. I believe someone is trying to call me, however as mentioned am not in UAE and can only be communicated via email.

@venusdias Thank you for communicating with us. We forwarded your matter to the related department Thank you

@sewa_sharjah Dear team, I appreciate your support however no one has contacted me yet.

@venusdias · Thank you for communicating with us. To communicate and serve you in a better way, we need more information such as account number and contact data. Your communication is important for us and supports us to develop our services.

.@JioCare @reliancejio Day 3 of wifi issues and still no resolution in sight. Only automated responses with the same message, your service team are dodging calls all day, cannot talk to a human anywhere. Is this what you promised?

but there is no response. Please help me expedite this process so that I can be with my parents in their time of need.

and that they can help if my case is transferred to them as the officer who does verifications is on leave and will resume in two days. My mother visited the Bangur Nagar police station, but it seems to be closed permanently. I've tried to call the 24/7 toll-free numbers

@DrSJaishankar Dear Sir, I'm sorry to bother you with such mundane issues. This is about my passport renewal. I submitted my application on July 25 in the UAE, and I received an update on July 27 that it's with the police station for verification.

@HSBC_IN I have waited patiently for all the times you said i will get the statements in two days.. it's been a month since I asked you nicely.. i am flabbergasted that you can't send me the documents inspite of me requesting so many times.. the lack of the actual empathy disappoints me.

@venusdias Hi Venus, we apologize for the unpleasant experience. We’d like to let you know that we are taking this seriously and will resolve this at the earliest for you. Your cooperation and patience are appreciated! ^Sindhuja x.com/messages/compo…

@HSBC_IN why you do me like that?