Vodafone Group

.@VodafoneBiz has officially launched new AI and cybersecurity solutions in partnership with @googlecloud, to accelerate digital transformation for small businesses. Discover more here: vodafone.com/news/newsroom/…

@Shiwambrh Hi Shivam, thank you for getting in touch. Please contact @ViCustomerCare and they will be able to assist you with your query.

@VodafoneGroup my area network vodafone the call & internet not working fine

@warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

@VodafoneGroup Any idea what’s going on with the phone reception in my area? Been really poor for the last week or 2. Area - NP26 - south wales

@Oldbag12345 Hi, thanks for your message. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you as soon as possible.

@VodafoneGroup Vodafone deletes your payment details from the app then charges you late payment fee

@LJBoxerboy Hi Leeroy, thanks for your message! @VodafoneUK will be able to help you this if you're still facing issues. Please reach out to them on either Facebook or Instagram.

@VodafoneGroup I knocked the door for 20 mins in loughton at 6am this morning, are you sure the signs are accurate?

@Brailsfordc919 Hi @Brailsfordc919, we're very sorry to hear this. Where are you based? We'd like to help you with this and get you connected to the correct relevant team.

@VodafoneGroup Since going live on my Pro3 WiFi 7 Hub I've had nothing but problems with devices connecting to the WiFi. Apps like Net Secure and Tobi chat is buggy, apps disconnect you and require full credentials to sign back in even if you set biometrics to sign in.

@ACJC1288 @Amazonleo Hi AC, thanks for your message. @VodafoneUK will be happy to assist you with this, please reach out to them on either Facebook or Instagram.

@VodafoneGroup @Amazonleo I need to check my direct debit date. Could you let me know how I can do so?

Vodafone and @AmazonLeo to connect more mobile sites in remote areas to improve coverage for customers across Europe and Africa. Find out more ⤵️ vodafone.com/news/newsroom/… #VodafoneMWC #MWC2026

@andrewvarley @Amazonleo Hi Andrew, we're sorry to hear this. As you're a UK customer, we encourage you to reach out to @VodafoneUK on either Facebook or Instagram if you're still experiencing issues with your broadband. They'll be happy to assist you.

@VodafoneGroup @Amazonleo How great you are……not. No broadband for 28 hours so far not good enough

@avdhut2003 Hi, thank you for getting in touch. We're sorry to hear that your friend is having issues with his sim card, we encourage him to contact @VodafoneQatar who will be able to assist him.

I'm not able to DM you, pl message me so I can share his number

@VodafoneGroup my friend who is in Qatar is receiving a message Sim Crashed when he plugs his sim card in his phone. How can he resolve this? I have DMed you his phone number in India

@RAVIPRA92562375 @Vodafone_Group Hi Ravi, thank you for getting in touch. We've reached out to @ViCustomerCare who will be able to assist you with your query.

@Vodafone_Group @VodafoneGroup नमस्कार, मैं आपके गोरखपुर कार्यालय के मैनेजर एवं एक कर्मचारी के गलत और अभद्र व्यवहार के संबंध में शिकायत करना चाहता हूँ। दिनांक ___ को जब मैं अपनी पोस्टपेड बिलिंग समस्या कोn लेकर आपके कार्यालय गया, तो वहाँ उपस्थित मैनेजर और कर्मचारी दोनों का व्यवहार अत्यंत असंतोषजनक था।

For news and updates from Vodafone Group, follow Vodafone Group's official Twitter account, @vodafonegroup

@MandyC032848920 Hi, we're sorry to hear you're having connection issues. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you as soon as possible.

@VodafoneGroup Hinckley Leicestershire, where is my broadband please? It's been off since yesterday lunch time - 27 March 2026. I work from home....can't get my stuff done. Losing money!! 🙄

@s9873 @vodafone Hi Sumit, thanks for getting in touch. Please contact @ViCustomerCare and they will be able to assist you with your query.

Dear @VodafoneGroup @vodafone , I am writing regarding my important mobile number 9811XXXXXX, which I recently came to know has been placed on the surrender list.

@Donal_1 Hi Donal, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.

@VodafoneGroup I recently ported my sky mobile number over to my OneNumber plan a few days ago only to find that I can login to the Vodafone app and see my plan but not your Secure Net app the only way I can login to my Secure Net is online and and not on theSecure Net app I would be very grateful if you could escalate what is causing the Secure Net app not to recognise my mobile number 07805403520

@DogNDub1 Hi TJ, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.

@VodafoneGroup My number was meant to port last week from Voxi. It’s now 72hrs later, still no luck. Can someone help please?

@HelenTaylo8847 @VodafoneUK Hi Helen, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.

Ref161397261.Vodafone - I returned an Apple Watch in Sep 20 Vodafone failed to cancel the device loan. I was wrongly sent to a debt collection agency, damaging my credit file while applying for a mortgage. This needs urgent correction @VodafoneUK @VodafoneGroup

@MWCHub @astro_timpeake Thanks for sharing. At Vodafone, we’re proud to be helping build this new frontier — ensuring it serves everyone, everywhere 🚀📡

"We can now put our antennas in the sky. And through the sky we can keep everyone connected wherever they are, anywhere on Earth." 💭 📡 During Keynote 1⃣ at #MWC26 Barcelona, @VodafoneGroup's Margherita Della Valle joined @astro_timpeake to explore how satellite technology is opening an entirely new frontier for global connectivity. Together, they called for greater collaboration in the “Wild West” of space — and for a coordinated set of rules to guide how we use the sky responsibly as this new era unfolds. Check out this highlight below and watch the full keynote on demand 👉 gsma.at/17W

@DHEERAJ365208 Hi Dheeraj, thank you for getting in touch. Please contact @ViCustomerCare and they will be able to assist you with your query.

Please fix my network issue @Vodafonegroup

@dipsptl Hi, thanks for your message. We'd like to help, first can you tell us where you're based so we can get you in touch with the correct team.

@VodafoneGroup hello recharge failed and debited payment how can use order I’d to make payment?? Customer care no. Not answer no1 network my foot

@ftse123 Thanks for your reply Shana, @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you as soon as possible.

@ftse123 Hi Shana, thanks for your message and we're sorry to hear this, we can understand your frustration. Could you let us know first where you are based? We can then check with the corresponding team.

@VodafoneGroup I’ve spent the last 75 minutes on 3 separate calls to your C/S and was cut off! All I’m trying to do is take up your offer of 6mths free Discovery+ channel but it says I’m not a ‘pay monthly’ customer. I AM A PAY MONTHLY CUSTOMER!!! Is this a SCAM?