Michael Whitehead

@DonaldTreeHive @UliKnkel @glenrabie What!!!!!????

Day 22 (entire trip) with no bag. Edit not enabled on PIR so can’t add home address. @KLM_UK and @KLM step up and communicate, stop hiding behind bots, tell us how many bags are actually lost, how many (any?) bags are cleared/day, and when we should give up on you @Victims_of_KLM

Day 16 of no bag. As per the last 16 days @KLM and @KLM_UK doing absolutely nothing and providing zero updates on our specific case or what they are doing (nothing?) to sort this mess out for everyone effected by it.

@KLM_UK @KLM @KLM_UK 15 days with no bag… and let’s be realistic no one is actually doing anything to solve this problem. Where is the actual situation? How many bags are lost? How many bags are being cleared per day? How long should we expect to wait?

Fourteen days and still waiting for bags @KLM_UK @KLM. Can you at least publish or DM how many bags are delayed and how many are cleared/day so we can make a call on how much we replace? #klmfail

Day 7 of #klmnoluggage. What a way to run an airline @KLM @KLM_UK.

Day 5 of #klmluggage issues. Nice words but no action from @KLM_UK (but really appreciate at least communicating). Tracked 2 bags myself at airport. Now only 1 lost. @klm are you actually doing anything? Can you communicate what your process is?

Day 3 of no luggage. @klm PIR site still says TRACING CONTINUES. PLEASE CHECK BACK LATER. #klm social media team has asked for a DM. Can they help with #klmluggage? Website says “…it unfortunately will not help you to contact us about this.”

Day 2 of no bags, Email yesterday to say “good news” 2 of 3 #klmbaggage is on flight to Bristol and @KLM will contact shortly. How long is shortly @klm @KLM_UK? Website not updated and now @KLM phone number cuts you off.

Hey @Arcteryx, love your gear, but is waiting 5 1/2 months for a warranty replacement acceptable?

@JeremyReesnz @munlobster It is very active at a cellular level

@munlobster It was quoting your father! But I thought the old @wheremike account was inactive....

Looking forward to #bluvhur at #edenpark. As my mate says it’ll be great to introduce a whole new generation to being a Blues supporter. Blistering first half, hope springs eternal, then the long walk home.

@Vectorltd Hi, thanks for the follow up. Someone has called me and is investigating.

@wheremike Hi Michael, can you please provide the site address so we can look into this further for you. - SF

@vectorltd How long does it take to get a gas leak fixed? Over a week now and no progress. BTW "can't give you an update on times" and "no supervisors available" are not great answers.

Concert Review: Jimmie Dale Gilmore and Butch Hancock at the Tuning Fork radio13.co.nz//articles/conc… via @radio13

@FlyAirNZ | World Renouned Spelling

Still on the fence about coming to #WhereScapeConnect, our North America user conference? There are many reasons you should attend, and if you register by Aug 16 you'll get all the benefits at our early bird rate! bit.ly/2ZnqtLk

Nice shoutout Piper and @munlobster

Don't miss your chance to come and hear insights and experience from @wherescape's Michael Whitehead @wheremike at #NZSA's March #networking event. Book your spot here: engage.ubiquity.co.nz/events/0lzg0cp…

@flySYD Please register me for flight updates on flight QF147 on 2019/01/05 16:45 GMT+11:00

#NZIBA @NZTEnews winner of Supreme Award for international businesses is Seequent. Congratulations. Fantastic Canterbury company taking on the world’s hard problems.