What Wickes Don’t Want You to Find Out

@loukellyuk @Wickes @wickesarepricks That does not surprise me. We know things can go wrong during installation, but we would have expected Wickes to at least help resolve it quickly & with care. Instead, we had to walk on eggshells with our case manager who was another level of awful.

@Fat_Leo54321 @Wickes @wickesarepricks Welcome to the pleasure dome that is @Wickes absolutely shocking company I don’t know how they are still allowed to trade my nightmare been on going 2.3years and still no end in sight and @Barclays were no help only decided to close my section 57 and side with @Wickes 😡😡

@wickesarepricks @BBCMorningLive Wickes don’t care, apologising then ignoring you is their standard response. A year since my bathroom and kitchen were fitted and despite two inspections by Wickes fitters which recommended the complete refitting of both still no action from them. Court action now unfortunately

Even then, we were still without a shower at all and couldn't move back home permanently until May 2023. Two separate installers had a crack at the job but their work was seriously defective. The bathroom had to be ripped out four times in total. @Wickes @wickesarepricks

@Wickes @wickesarepricks I cannot describe the shock and enormous amount of pain that Wickes and their team have caused us. Our complaints were often ignored, minimised and dismissed.

The end of our Wickes' nightmare is finally in sight. Their botched kitchen & bathroom install left us without a toilet, shower, heating or hot water in our home for months, to the point that we were actually made homeless from Nov 22 - Feb 2023. @Wickes @wickesarepricks

@Wickes This is disgusting! This is how you lose business. You are supposed to be “here to help” I want a Customer Service Manager from your Head office to contact me immediately #badservice #wickes

@Wickes Still waiting to be finished 9 weeks after completion date. Great poll @wickes can we get some answers as to why people haven’t heard from your customer services?

@Wickes @BBCWatchdog Our kitchen was started on 17th April. We are still waiting for it to be finished. We were told it would take 7 working days. It has now been almost 5 months. Shameful service from Wickes. Is this the company you wish to portray?

@Wickes shocking service from your Cannock store. Sell a kitchen and forget to book delivery, then parts don't arrive but they can't be bothered to help. Just refer you to customer services.