Winc

@Its_UncleDonDon Ww're sorry to hear this. If you need any assistance, you can send us a DM and we'll have it taken care of.

@WINC is about to piss me off

@michealeverman1 Since we migrated, this particualr function became available only to member who are on auto shipment (receiving wines monthly instead of credits). You can opt to switch your subscription if you want to, but, again, there are still some features that out dev team is working on.

@michealeverman1 (2/2) We are still working on some of the features on the website since the migration was just done recently. We appreciate your patience!

@michealeverman1 (1/2) We're sorry for the confusion and appreciate your feedback. When you log in to you account, the you can see your Order History at the Account Dashboard. You can check the wines you've ordered from there. You can also see wines rated by other members on the same page

@witchy_kate Hello, For further assistance please contact WInc's customer service team via email at support@winc.com or via phone/text at 1(855)282-5829. Live support hours are: Monday - Sunday 7am-4pm PT. Thank you!

The @WINC drama continues. Today they are sending me a package that they didn’t charge me for and I never ordered, seemingly similar to one I ordered years ago, to an address I haven’t lived at in over two years. Get it together.

@REMYnisce_ME @bbb_us @FTC We're sorry for the delay and to hear what happened. If this hasn't been resolved, DM us your account info so we can assist!

NEVER use @WINC! Definitely a scam! Now i gotta report these ppl to the @bbb_us and @FTC

@thefamilybed @witchy_kate We're sorry for the delay and to hear what happened. If this hasn't been resolved, DM us your account info and we'll have someone investigate this.

@witchy_kate @WINC Apparently they migrated to a new system which caused this… but they won’t refund my $ (and the wine hasn’t even shipped). It’s ridiculous.

Did @WINC get hacked? I skipped the month but an order went through and now I went to log in and says account doesn’t exist???

@SincerelyEmily We're really sorry for the delay and the inconvenience. We're currently receiving multiple inquiries, but we're doing our best to respond as quickly as possible. Please DM us your email address so we can assist you.

@SincerelyEmily Hello, Please send a DM or you can also reach out to Winc's customer service at support@winc.com. They will be able to assist you better with your concern!

@kimw0909 We're really sorry for the inconvenience. The migration is part of our site and tools upgrade. Activation emails were sent to members last week. If you haven't received an activation email, you can send us a dm with your email address and we'll resend another one for you.

@WINC so terrible. Been a customer for a decade or more and now canceling. What happened to you guys? Whatever this “migration” is will be your downfall.

@LibertyNow11 Hi, Thanks for reaching out! You can reach Winc's customer service at support@winc.com. You may also send a direct message for further assistance. Thank you!

@WINC why can’t I access my account to cancel and why won’t you respond to my email or chat?

@Zendesk Hi! We are trying to get in touch with your customer service team as we have an urgent matter.

@pbaker01 Hey Paul! Sorry for the confusion there. You get monthly credits upon placing your first order. To use your credits, you can simply sign in to your account, place an order and your credit will be applied automatically upon checkout.

Hey @WINC where's my order? You charged my credits and then nothing. No confirmation email, no delivery date... where's ma stuff?!

@bonnylewisvan We're sorry to hear this! We'd be happy to look into this, just send us a DM with your email address.

@cgiggl Thank you so much for the love! While the news about the filing is true, we want you to know that you, our customer, will remain our top priority and we'll continue to process and fulfill Winc orders. We’re still here to help you in any way we can!

@mrjasan @katieroo_25 We're really sorry for the inconvenience. The spike in traffic affected some members, but our team already implemented a fix. If you need additional assistance, you can send us a dm or email us at spport@winc.com.

Did anyone else get this email from Winc Wine Club about filing for a Chapter 11? Is it normal for customers to be sent emails like this? 👀

@katieroo_25 @mrjasan We're sorry for the inconvenience. Our team detected traffic coming to the site. This might be affecting some members, but our team already worked on this. If you still need assistance you can DM us your email address and we'll check your credits for you.

@mrjasan I can’t even log on right now to check on my credits!

Anyone else in the mood to watch early 2000 rom-coms while drinking wine and carving pumpkins? Just us?🎃

@sairaaaguilar OMG so true! Would you mind if we reshared this to our socials? We want to spread the wine & pumpkin carving love. 🍷🎃

@BPDArtBro We couldn't agree more. Would you mind if we shared this to our socials? We can't stop laughing.😂🍷