Bill Morein

If you are a manager, you've probably had someone cry in your office at least once. The human side of management is incredibly important. We're sharing more about what we are building at Riverin. Take a look and sign up for the beta waitlist: @wmorein/management-for-humans-6e0ce5b12cfc" target="_blank" rel="nofollow noopener">medium.com/@wmorein/manag…

@asallen I still remember talking to the Facebook feed guys when we were building Mix. It was… enlightening to say the least…

@LidianeJones That looks nice!

Recharging ☀️

@gdb @gentry This can be said of most interesting problems.

Management technique we learned early on: short-term machine learning deadlines can be set based on inputs (e.g. high-quality execution on a set of experiments) but not outputs (e.g. reaching some level of performance). Science does not bend easily to the wishes of managers.

More than burnout and pay, the Great Resignation is driven by toxic cultures. What makes a culture toxic: disrespectful, noninclusive, unethical, cutthroat, and abusive behaviors. If leaders don't take toxicity at least as seriously as performance, Houston, we have a problem.

@Jay_Edlin @jmj @_wove Still working hard on it. Looks like we are a bit different from what you guys are doing but in the same area...

@jmj @wmorein Wild that this was tweeted back in 2019. Did this idea ever take off? We’re building @_wove to solve a similar problem.

Being a manager is more challenging than ever: * Fragmenting SaaS tools * Remote Work * Communication on many different platforms @wmorein & an awesome team are building a platform to solve this. If you're a manager who feels overwhelmed, try it first: riverin.typeform.com/to/ztWUKj

10 years ago we released Paper and it forever changed how I see Design. This is the untold story of how the app came to be… andy.works/words/paper-at…

@Carnage4Life Any time a role seems to exist at least in part to provide a career path you should be wary.

@Carnage4Life 4. If we make it a goal will Goodhart’s law come into effect.

@NaithanJones I don’t totally disagree but literally just saw this study which talks about “poverty traps” as being really important. Haven’t read it in dept Lu yet but thought it was interesting:

@spencergoldade @cagan Hadn't heard about that but will check it out. Thanks!

@wmorein We operate similar to this, adopting @cagan's Empowered Product Team mentality and approach. We try to mitigate risk from the business, the user, the tech, and broader market.

I'm curious if anyone has a term for a dynamic I've noticed in orgs. When trying to hash out a decision in a cross functional team, sometimes (1) each member advocates strongly for their discipline's position and sometimes (2) the team members all try to take a balanced view.

The most similar idea I've seen written about is "soldier vs. scout" mentality (ideas.ted.com/why-you-think-…) but that is a bit more about individuals rather than teams. Curious if anyone has seen any other interesting discussions of this concept. Or have seen it in practice at all!

Although I have a bias for approach 2, I think that approach 1 can work well if everyone knows what is going on. The worst case is when some people on a team are playing an advocacy role and some people are playing a balanced role. That can lead to very bad outcomes.

@asallen True

@wmorein You can delete a tweet.

@mronge Ouch. That is a really scary number. Through the app store or even with direct subscriptions?

@wmorein It's even tougher in app subscriptions, 20% plus a month.

3-4% churn per month is really really high for a subscription business. Would be really curious as to whether this is normal for Substack publications or if it is unique to this particular one. niemanlab.org/2021/09/what-i…

@KentBeck The coupling of ratings and compensation means that it is unrealistic to expect that employees will really improve based on feedback that comes in a review. There is too much else going on there. But taking compensation out of the discussion isn't enough either unfortunately.

Using periodic performance ratings as incentives implies that they should have no financial consequences: geekincentives.substack.com/p/no-compensat….