
Hi Charlotte, thank you for your message. We’re sorry to hear about your experience. Please know that we always send cashback claims to our partner network, and we depend on them to approve the claims based on their terms.
Sometimes, the marketing departments of certain merchants may not be directly aware of the deals, but if a merchant is listed in our app, we definitely have a partnership with them through our network.
We’d really like to look into your case again — could you please send us a private message with your details? We’re here to help and want to resolve this for you.
English
















