@SouthwestAir can you help? Stuck in Denver with a 7 month old, 3 year old and 5 year old. Only flight you can get me on after flight cancelation is 5 am, so too early to for a hotel shuttle, can you help get a later flight so we don't have to sleep in the airport?
@MountRainierNPS Is the expectation that the sledding area will remain closed for the remainder of the season, or is there a chance it will open given enough snowfall?
The Paradise Sledding Area is closed, but there are still opportunities for snowshoeing, skiing, and winter camping. Snowshoes can be rented in Longmire. Winter Recreation: go.usa.gov/xtDsw
NPS Photo of Nisqually Suspension Bridge in Longmire, 2016. -kl #RainierWinter 1/2
@xfinitymobile Oh, just switched to "more then 60 minutes" I must be down to 99 minutes estimated wait time.
You guys should implement a call back feature - this hold music is going to drive me crazy
@Avis - Why do you keep wasting my time making me call in and dispute tolls I didn't do! First you double charge me, say I returned the car in two different places, and then let these tolls I didn't incur trickle in! You certainly make me wonder about ever renting avis again!
@SouthwestAir Vouchers were a joke. They told us to leave and call in instead of waiting. Finally got a hold of someone only to be told it was only $100. This is lacking given a 5 hours delay, an airport with nothing open, hungry/tired kids and arriving at 3am.
@zavex Waiting in line is certainly not ideal during anyone’s travel experience, and we regret you had to experience this after a flight delay. While we're happy to learn they're issuing vouchers, we're sorry for your inconvenience. -Jeni
@SouthwestAir how can you promise a plane full of people vouchers for a 5 hour delay, and then not have time to print and instead make them wait in line in the middle of the night?