Zipcar

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Zipcar

Zipcar

@Zipcar

Wheels when you want them. 🚙 Need help? DM us, we’re here 8 a.m. - 11 p.m. ET or call 24/7 at 866.4ZIPCAR.

Katılım Ocak 2009
5.7K Takip Edilen35.8K Takipçiler
Zipcar
Zipcar@Zipcar·
@gaynycdad Hi, we're so sorry to hear about your experience. Please message us here so we can make it right. Thank you.
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gaynycdad
gaynycdad@gaynycdad·
My @Zipcar experience on Monday was horrific. No donut (spare tire) again, and on the drive home, when the cops pulled us over, found out their were no back lights. Is there no quality control? I was then offered a free 15 minutes. How about you fix the cars?
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Zipcar
Zipcar@Zipcar·
@soska08 Hi, please DM us here so we can help you. Thank you.
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A Naughty Tree
A Naughty Tree@soska08·
@Zipcar Hi. I can't get a hold of the company in charge of my business account with you guys. There is an issue that needs to be resolved ASAP and they won't respond to any of my requests. Please help.
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Zipcar
Zipcar@Zipcar·
@SaiTejaMekala2 Hi Sai, we're sorry about your experience. Please DM us here so we can help you. Thank you.
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Sai Teja Mekala
Sai Teja Mekala@SaiTejaMekala2·
@Zipcar One of the worst apps on the market I can't even get a verification code on my phone After contacting the customer service they just provided the steps to be followed even then the same issue persists
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Zipcar
Zipcar@Zipcar·
Heads up that this is the only Zipcar authenticated account on X. If any other account contacts you claiming to be Zipcar, please ignore it.
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Zipcar
Zipcar@Zipcar·
@MashTeee Hi, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.
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Mahesh Turaga ⭐️⭐️
@Zipcar really struggling to make any bookings through your App and the customer service number on the App is not contactable. How do I get in touch with you to understand what’s going on?
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Zipcar
Zipcar@Zipcar·
@JuanCMerlano Hi Juan, we're sorry to hear about your experience. Please message us here so we can help. Thank you.
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Juan Camilo Merlano
Juan Camilo Merlano@JuanCMerlano·
@Zipcar you’re charging me a late fee that represents 151% of the price of the whole trip, even though it was only 12 minutes and in my previous trips I’ve always complied. Your team is totally inflexible and are not willing to help. Unfair and disproportionate.
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Jenn Edwards
Jenn Edwards@Damagedcupcake·
@Zipcar what exactly are we paying for? Picked up a car that was: filthy covered in crumbs/debris stains & smelled heavily like weed + smoke Customer service? “Sorry, want a smaller car or cancel?” No credit, no solution. Y’all really said “good luck to the next person” huh?
Jenn Edwards tweet mediaJenn Edwards tweet mediaJenn Edwards tweet mediaJenn Edwards tweet media
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Mustak Ahmed
Mustak Ahmed@mustak_ahm23712·
@Zipcar I'm struggling with a booking and have been charged extra for Boston charge while living in UK. I am trying to contact you guys and finding it difficult as the number does not ring.
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SuB
SuB@SuB01·
Stay away from @Zipcar .. yesterday i got an email and they accused me of smoking in their vehicle on Feb 28th.. so they're billing me $165 now. I canceled my service with them last month and all of a sudden their "experimental" sensors pinged on me. I DONT SMOKE! #moneygrab
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Zipcar
Zipcar@Zipcar·
@theirMutha Hi there, please send us a DM here so we can assist.
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Their Mutha
Their Mutha@theirMutha·
@Zipcar Can someone help me understand this , since I am not allowed to speak with a manager. If you ask to escalate the call they will hang up on you and block you and report your number if you call back !! I am so confused!
Their Mutha tweet media
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Zipcar
Zipcar@Zipcar·
@gauravj2301 Hi there, we're sorry to hear about this. Please send us a DM here so we can help.
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Gaurav
Gaurav@gauravj2301·
@Zipcar so apparently Zip car’s entire billing system is rigged. They just replaced a promotion that I had (which come with guardrails) with my monthly credit ( that does not have any limitations) and they are saying it is how the system is designed. Absolutely unethical stuff!!
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Zipcar
Zipcar@Zipcar·
@dopesaucex Hi there, we're sorry to hear about your experience. Please send us a DM so we can help.
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Croco
Croco@dopesaucex·
7. So I lose my time coz the car wasn’t there and went to different location to pick up and end up late to return and I’m liable for the late fee ? 8. Where the fee for not starting the trip on time ?
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Croco
Croco@dopesaucex·
@Zipcar what a ridiculous service. 1. I book a car for a time. Alas the car isn’t there. 2. Prompts me to another location 3. I lose 20mins out of my reservation and end my trip 10 mins later than my said end time. 4. Zipcar slaps a $50 late fee.
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Zipcar
Zipcar@Zipcar·
@LillyPutin Hi, we're so sorry to hear about your experience. Please send us a DM here so we can help.
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LillyPutin
LillyPutin@LillyPutin·
@Zipcar is awful. The last 2 times I booked a trip the car wasn't available when I arrived due to maintenance issues. They promised me a driving credit both times but didn't provide them. I've been using Zipcar since 2007 & Flexcar since 2001. Never again.😠
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Zipcar
Zipcar@Zipcar·
@QlintQlint Hi there, we're sorry to hear you were charged for a violation after the car was dropped off. Please send us DM here so we can help.
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Qlint
Qlint@QlintQlint·
@Zipcar charging me for parking violation after I already dropped off my car in the ZIPCAR PARKING SPOT is absolutely absurd. I won't be using Zipcar again.
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Zipcar
Zipcar@Zipcar·
@Joann1105 Hi there, we're sorry to hear about this experience. Please send us a DM here so we can help.
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Joann mule
Joann mule@Joann1105·
@Zipcar we just picked up our car and the last ppl that had it must of had a dog . The back seat is covered in hair & dirt. Your rep said if we got it cleaned we would NOT get reimbursed. How is this possible ! Bad business
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Zipcar
Zipcar@Zipcar·
@jordan_fellas Hi there, we're sorry to hear about this. Please send us a DM here so we can help.
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Just Tony ✌
Just Tony ✌@jordan_fellas·
@Zipcar Sent a ticket re: an charge of $154 for returning a vehicle 10mins late. Still waiting on a response. Here's the info Request #16980478 Re: Sentry 9HBY489
Los Angeles, CA 🇺🇸 English
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Zipcar
Zipcar@Zipcar·
@jcarpetbag Hi there, we're sorry to hear about this. Please send us a DM here so we can help.
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Uncle Chubby PHD, Human Nature
@Zipcar Update: Zipcar now has charged me a $120 cancellation fee, they cancelled and ruined my holiday. Their car would not start and then they charge me. Please be Leary. Yes I know, I have used Zipcar for over 7 years, but this is off the charts wrong.
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Zipcar
Zipcar@Zipcar·
@jcarpetbag Hi, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.
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Uncle Chubby PHD, Human Nature
@Zipcar I rented a Prius from you, I walked a mile in the cold to pick it up and no luck. You screwed me. The prius would not start. U left me high and dry. I will never use Zip car again. I will spend the rest of my life letting people know. This is lazy, unacceptable!
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Zipcar
Zipcar@Zipcar·
@WilliamJGlover Hi Will, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.
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Zipcar
Zipcar@Zipcar·
@WilliamJGlover Hi Will, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.
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Zipcar
Zipcar@Zipcar·
@DavidBamford Hi David, we're sorry to hear your experience. Please DM us here so we can help. Thank you.
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David Bamford
David Bamford@DavidBamford·
@Zipcar Thank you for waking me up at 6am this morning. I returned you not so great vehicle yesterday 30 minutes early with a full tank. I miss the days when you were a well run company.
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