Zipcar

@gaynycdad Hi, we're so sorry to hear about your experience. Please message us here so we can make it right. Thank you.

My @Zipcar experience on Monday was horrific. No donut (spare tire) again, and on the drive home, when the cops pulled us over, found out their were no back lights. Is there no quality control? I was then offered a free 15 minutes. How about you fix the cars?

@soska08 Hi, please DM us here so we can help you. Thank you.

@Zipcar Hi. I can't get a hold of the company in charge of my business account with you guys. There is an issue that needs to be resolved ASAP and they won't respond to any of my requests. Please help.

@SaiTejaMekala2 Hi Sai, we're sorry about your experience. Please DM us here so we can help you. Thank you.

@Zipcar One of the worst apps on the market I can't even get a verification code on my phone After contacting the customer service they just provided the steps to be followed even then the same issue persists

Heads up that this is the only Zipcar authenticated account on X. If any other account contacts you claiming to be Zipcar, please ignore it.

@MashTeee Hi, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.

@Zipcar really struggling to make any bookings through your App and the customer service number on the App is not contactable. How do I get in touch with you to understand what’s going on?

@JuanCMerlano Hi Juan, we're sorry to hear about your experience. Please message us here so we can help. Thank you.

@Zipcar you’re charging me a late fee that represents 151% of the price of the whole trip, even though it was only 12 minutes and in my previous trips I’ve always complied. Your team is totally inflexible and are not willing to help. Unfair and disproportionate.

@Damagedcupcake Hi, please message us here so we can help. Thank you.

@Zipcar what exactly are we paying for? Picked up a car that was: filthy covered in crumbs/debris stains & smelled heavily like weed + smoke Customer service? “Sorry, want a smaller car or cancel?” No credit, no solution. Y’all really said “good luck to the next person” huh?

@mustak_ahm23712 Hi. Please message us here so we can help. Thank you.

@Zipcar I'm struggling with a booking and have been charged extra for Boston charge while living in UK. I am trying to contact you guys and finding it difficult as the number does not ring.

@SuB01 @asistzipcar Hi, please DM us here to help. Thank you.

@asistzipcar How do I even know this is a real @Zipcar account?

Stay away from @Zipcar .. yesterday i got an email and they accused me of smoking in their vehicle on Feb 28th.. so they're billing me $165 now. I canceled my service with them last month and all of a sudden their "experimental" sensors pinged on me. I DONT SMOKE! #moneygrab

@theirMutha Hi there, please send us a DM here so we can assist.

@Zipcar Can someone help me understand this , since I am not allowed to speak with a manager. If you ask to escalate the call they will hang up on you and block you and report your number if you call back !! I am so confused!

@gauravj2301 Hi there, we're sorry to hear about this. Please send us a DM here so we can help.

@Zipcar so apparently Zip car’s entire billing system is rigged. They just replaced a promotion that I had (which come with guardrails) with my monthly credit ( that does not have any limitations) and they are saying it is how the system is designed. Absolutely unethical stuff!!

@dopesaucex Hi there, we're sorry to hear about your experience. Please send us a DM so we can help.

7. So I lose my time coz the car wasn’t there and went to different location to pick up and end up late to return and I’m liable for the late fee ? 8. Where the fee for not starting the trip on time ?

@Zipcar what a ridiculous service. 1. I book a car for a time. Alas the car isn’t there. 2. Prompts me to another location 3. I lose 20mins out of my reservation and end my trip 10 mins later than my said end time. 4. Zipcar slaps a $50 late fee.

@LillyPutin Hi, we're so sorry to hear about your experience. Please send us a DM here so we can help.

@Zipcar is awful. The last 2 times I booked a trip the car wasn't available when I arrived due to maintenance issues. They promised me a driving credit both times but didn't provide them. I've been using Zipcar since 2007 & Flexcar since 2001. Never again.😠

@QlintQlint Hi there, we're sorry to hear you were charged for a violation after the car was dropped off. Please send us DM here so we can help.

@Zipcar charging me for parking violation after I already dropped off my car in the ZIPCAR PARKING SPOT is absolutely absurd. I won't be using Zipcar again.

@Joann1105 Hi there, we're sorry to hear about this experience. Please send us a DM here so we can help.

@Zipcar we just picked up our car and the last ppl that had it must of had a dog . The back seat is covered in hair & dirt. Your rep said if we got it cleaned we would NOT get reimbursed. How is this possible ! Bad business

@jordan_fellas Hi there, we're sorry to hear about this. Please send us a DM here so we can help.

@Zipcar Sent a ticket re: an charge of $154 for returning a vehicle 10mins late. Still waiting on a response. Here's the info Request #16980478 Re: Sentry 9HBY489

@jcarpetbag Hi there, we're sorry to hear about this. Please send us a DM here so we can help.

@Zipcar Update: Zipcar now has charged me a $120 cancellation fee, they cancelled and ruined my holiday. Their car would not start and then they charge me. Please be Leary. Yes I know, I have used Zipcar for over 7 years, but this is off the charts wrong.

@jcarpetbag Hi, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.

@Zipcar I rented a Prius from you, I walked a mile in the cold to pick it up and no luck. You screwed me. The prius would not start. U left me high and dry. I will never use Zip car again. I will spend the rest of my life letting people know. This is lazy, unacceptable!

@WilliamJGlover Hi Will, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.

@WilliamJGlover Hi Will, we're sorry to hear about your experience. Please DM us here so we can help. Thank you.

@DavidBamford Hi David, we're sorry to hear your experience. Please DM us here so we can help. Thank you.

@Zipcar Thank you for waking me up at 6am this morning. I returned you not so great vehicle yesterday 30 minutes early with a full tank. I miss the days when you were a well run company.