Ask Netspend

@StewieGiffin We would be happy to help you out. Please email us at socialsupport@netspend.com with your specific concerns and contact information, so we can reach out directly to help you. Thank you, Customer Advocate Eric

@edlicous We would be happy to assist you. Please email us at socialsupport@netspend.com with your specific concerns and contact information so we can reach out directly to help you. Thank you, Customer Advocate Eric

@Netspend Yes, no one answers if there are issues with card “restrictions”. Have been on hold for hours and eventually the line hangs up.

@jenkline13 We would be happy to help you out. Please email us at socialsupport@netspend.com with your specific concerns and contact information so we can reach out directly to help you. Thank you, Customer Advocate Eric

@Netspend hey! someone applied for a card and used my address.. I’ve called all the number but you have no way to report this… what do i do?

@OPENTHEDOE We would be happy to assist you. Please email us at socialsupport@netspend.com with your specific concerns and contact information so we can reach out directly to help you. Thank you, Customer Advocate Eric

@Netspend 3400 SOMERSET DRIVE UNIT 202 LA CA 90016 SINCE 2012 OVERNITE MY CARDS USPS AND ALL MY MONEY ALL DEPOSITS DONT GIVE OUT ANY MORE OF MY INFORMATIONA AND LIE AND SAY I MOVED ONLY SEND CARDS DONT EMAIL ME SENMD CARDS ONLY GOD BLESS JESUS LOVES SIR KAY EMARALD

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@Natureboy2021 Hello Scott, We are sorry to hear about your experience with us. We would love to assist you with the concerns of your account. Please email us directly at socialsupport@netspend.com for further assistance. Thank you, Customer Advocate Eric

@Netspend worst card worst bank worst customer service ever just activated my card and was using it normally and it was frozen that was a day ago and they still will not unfreeze it even though I have submitted all documents they asked for now I am stuck until tomm

@poirrier_re Hello, We would be happy to assist you with the concerns of the cards that were received. Please email us at socialsupport@netspend.com for further assistance. Thank you, Customer Advocate Eric

@revelifice18562 We see you have concerns with the fees associated with the account. We would like to assign someone to assist you as soon as possible. Please email us directly at socialsupport@netspend.com for further assistance. Thank you Customer Advocate

@datspvcecxwbxy We are sorry you feel that way, We'd be happy to see how we can assist you. Please email socialsupport@netspend.com and provide your full name, the email address associated with your account, and your concerns. Please mention that we messaged you on X. Thank you.

I hate you @Netspend 😒

@Pam35979317 We'd be happy to find out what's going on with your fee plan. Please email socialsupport@netspend.com with your full name, the email address associated with your account, and your concerns. Please mention that we messaged you on X, and we'll see what we can do. Thanks.

@MoneytreeInc @Netspend I'm upset!! I was removed off your monthly plan sep 30th , I called to find out the lady said that it was gone! didn't tell me I can get a monthly plan! I have over $400 dollars in fees since Oct 2024!!!! I want my money BACK! This should be illegal

@xirastuff Hello, Please email socialsupport@netspend.com and provide your full name, the email address associated with your account, and your concerns. Please mention that we messaged you on X, and we'll see what we can do. Thanks.

@VOVPresident Hello, Please email socialsupport@netspend.com and provide your full name, the email address associated with your account, and your concerns. Please mention that we messaged you on X and we'll see what we can do. Thanks.

@StacyJo72025530 Hello Stacy, We are sorry you are displeased with your account. We would like to look into this for you. Please email socialsupport@netspend.com and provide your full name, the email address associated with your account, and your concerns.

@Netspend I wouldn’t advice anyone to use Netspend! Especially during tax season! They charge a fee to move money to @CashApp

@LenceVincent Hello, Please feel free to reach out about any concerns you may have at socialsupport@netspend.com, and we will be happy to assist you further.

@Post_bolagna Hello, We would be happy to assist you. Please email us at social@netspend.com with your specific concerns and contact information so we can reach out directly to help you.

@Netspend How do I get you to just stop letting fraudsters open accounts in my name? How about you actually answer the phone and put controls in place to prevent fraud instead of being a money launderers wet fucking dream

We do all we can to make every customer call a priority. From time to time, you may be unable to reach an agent. Here are a few ways to skip the wait: 1) Use the mobile app. 2) Visit your account online: netspend.com/account/login. 3) Or, check our FAQs: bit.ly/netspendhelp

@scotland_ball_ Hello, We are sorry to hear that you have not received your card. We will be happy to look into this for you. Please contact us directly at social@netspend.com.

@Michelle21275 Thank you for sharing your feedback. Sorry to hear you did not receive your direct deposit as early as expected. We post deposits as soon as it’s received. We hate to see you go! If there is anything we can do to change your mind, feel free to contact us at social@netspend.com.

@CaptainCody32 Hello Cody, We would be happy to assist you. Please email us at social@netspend.com with your specific concerns and contact information so we can reach out directly to help you.

@asknetspend @Netspend

@asknetspend Why is it your Customer service agents can't provide the easiest of information needed to forward to Police? I've been going through nothing but a loophole of your agents who literally say they have the information on where my stolen card was used but don't share it!

@AllHandHomeCare Hello, Please feel free to contact us at social@netspend.com for further assistance with your concerns.

@Royal90sclo We would be happy to assist you. Please email us at social@netspend.com with your specific concerns and contact information so we can reach out directly to help you. Thank you.

@asknetspend @Netspend can you guys help them resolve this issue because you guys have been no help as well

@Uber_Support is lying stating they can’t find my unauthorized transactions in their database when I clearly sent screenshots to prove they had been charging me & not resolving the issue at hand

@Royal90sclo Hello, We are sorry to hear about your concerns not being addressed. Please email us at social@netspend.com to look into these concerns further.

@asknetspend @JamesBonic31287 They’re the worst. @Netspend allowed someone to steal over $3300 from my account linking it to their Apple Cash (in which I don’t have) when I was hospitalized for an attempted murder on my life. Sent them all the documents to show my abuser beat, tried to kill me & stole from me

@Netspend netspends the worst company in the world don't go to that I've had nothing but issues and all they do is treat me like crap so don't go through them please