@Reviewed//Social Aid

24 posts

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@Reviewed//Social Aid

@Reviewed//Social Aid

@Reviewed_Zar

12 Following 56K Followers

Присоединился Nisan 2026
22 Подписки0 Подписчики
@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@MH2285 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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mick
mick@MH2285·
Hi @ZARA @ZARA_Care I bought this top on 13/03/26, have worn it twice for short periods. Washed it yesterday following the care instructions and it has faulted on the sleeve. My receipt covered til 12/04/26. Will you offer a replacement? Thanks
mick tweet media
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Nhlakanipho ✌️
Nhlakanipho ✌️@NhlivoT·
So you quickly called me into your DM’s only to mize me after giving you all the information you required from me yesterday? What kind of poor service is this??? @ZARA_Care @Reviewed_Zar @ZARA
Nhlakanipho ✌️@NhlivoT

@ZARA_Care I returned an item on Sunday (26th) at your Mall of Africa branch and tapped my card for a refund and 5 days later I have not received my refund. What’s going on?

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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@EriiPadilla @ZARA_Care @Profeco @AtencionProfeco @ZARA ¡Hola! Gracias por contactarnos. Con respecto a su problema, nos gustaría investigarlo más a fondo. Síganos y proporcione su número de contacto: ●Nombre completo: ●Número de contacto: ●Correo electrónico: Gracias. ^Denva W Atención al cliente
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@Bes_ti ¡Hola! Gracias por contactarnos. Con respecto a su problema, nos gustaría investigarlo más a fondo. Síganos y proporcione su número de contacto: ●Nombre completo: ●Número de contacto: ●Correo electrónico: Gracias. ^Denva W Atención al cliente
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Jose Luis
Jose Luis@Bes_ti·
@ZARA_Care me dejaron el pedido en la calle en la puerta sin ni siquiera haber llamado y logicamente alguien se lo llevo y la foto me dicen que es la prueba de que lo entregaron y no me dan soluciones me dicen que es mi problema, me parece vergonzoso para una compañia como Zara.
Jose Luis tweet media
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@NhlivoT @ZARA_Care Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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Nhlakanipho ✌️
Nhlakanipho ✌️@NhlivoT·
@ZARA_Care I returned an item on Sunday (26th) at your Mall of Africa branch and tapped my card for a refund and 5 days later I have not received my refund. What’s going on?
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@May_mohammed84 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Bravin G Rocky Customer twitter.com/messages/compo…
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May
May@May_mohammed84·
@ZARA_Care @AdrianaGue95032 Hello I bought clothes from your app and the payment was taken from my credit card on Sunday but you I didn’t get the order number or any email that confirmed my purchase. Where is the order or return my money. Pls send me your email to send the payment evidence
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Adriana Guerra
Adriana Guerra@AdrianaGue95032·
@Profeco solicito su apoyo. Como clienta de @ZARA_Care me siento vulnerada y humillada. Nunca recibí un paquete con 10 prendas y más de $7,500 MXN. DHL muestra una “firma” con una X que NO es mía Pedido: 53818410515 Caso: CAS-3933647-H8J8L8 Solicito el REEMBOLSO
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@May_mohammed84 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@dineshkumarbeas Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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dineshkumar
dineshkumar@dineshkumarbeas·
@ZARA_Care @Zara I received a denim jeans on 23rd March and requested a return the same day. I followed up multiple times (1st April, 4th April, 16th April) and have called at least 10 times. Every time I’m told “pickup will happen within 48 hours,” but nothing has been done.
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@Monicajain96 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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Monica jain
Monica jain@Monicajain96·
@ZARA_Care order Id 22VOTGVORXTS. I haven’t received refund yet , I have returned the parcel but still it’s showing the refund is on process . #zara
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@venus29350 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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Heaven Venus
Heaven Venus@venus29350·
@ZARA_Care I have a missing order that’s been returned back to the sender & I have no accommodations for this
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@MattyBP7 Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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Matthew
Matthew@MattyBP7·
@ZARA_Care Charging £2.95 to return a faulty item that you’d already charged me £2.95 for delivery for is some of the worst customer service there’s ever been🤦‍♂️
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@eceesalt Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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ece salt
ece salt@eceesalt·
@ZARA_Care 22 Nisan’da verdiğim sipariş 24 Nisan’dan beri ‘kurye tarafından alındı’ görünüyor ve 5 gündür farklılık olmadı. Kargo firmasına ulaşamıyorum, sizden de hiç bir şekilde çözüm alamadım. Kargom nerede? @ZARA
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@PotatoHead5192 @ZARA_Care Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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PotatoHead
PotatoHead@PotatoHead5192·
@ZARA_Care Hi, I received my COD order with one item missing from the package. I reported this immediately, but my complaint was denied. The parcel delivered was incomplete. Order already shared with customer care TWICE. Please escalate the matter a 2k worth of item is no joke.
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@valdlgp ¡Hola! Gracias por contactarnos. Con respecto a su problema, nos gustaría investigarlo más a fondo. Síganos y proporcione su número de contacto: ●Nombre completo: ●Número de contacto: ●Correo electrónico: Gracias. ^Denva W Atención al cliente
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@Vero_VeroVerito ¡Hola! Gracias por contactarnos. Con respecto a su problema, nos gustaría investigarlo más a fondo. Síganos y proporcione su número de contacto: ●Nombre completo: ●Número de contacto: ●Correo electrónico: Gracias. ^Denva W Atención al cliente
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verooverito
verooverito@Vero_VeroVerito·
@ZARA_Care Sigue sin contactarme y solucionar mi caso pueden por favor decirme qué procede ?? Con quien escarla esto?
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verooverito
verooverito@Vero_VeroVerito·
@ZARA_Care llevó desde el lunes esperando que me envíen mi ticket de compra para poder hacer mi devolución y facturar mi comprar y no me están solucionando nada. Me dijeron 48 horas y ya pasó una semana con este tipo de respuestas. Es ilegal que no me den mi ticket de compra !!!
verooverito tweet media
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@kellym_london Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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Kelly Miflin
Kelly Miflin@kellym_london·
@ZARA_Care hey, I returned an item at one of your stores on the 14th of April for a refund and I received an email to confirm that the refund was processed but I still haven’t received the funds. Please advise me
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@agvy_ Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@aberr721 @ZARA_Care Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank You. ^Denva W Customer support
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celuobatra
celuobatra@aberr721·
@ZARA_Care Peace, mercy, and blessings of God be upon you. I ordered children's clothes from Zara Turkey, and after completing the order and payment, I discovered that the shipping company at Shop and Ship had updated the addresses, and I hadn't updated the shipping address in
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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@mrs_jones9 Bonjour ! Merci de nous avoir contactés. Concernant votre problème, nous souhaiterions l'examiner plus en détail. Veuillez nous contacter et nous indiquer vos coordonnées : ●Nom complet : ●Numéro de téléphone : ●Adresse e-mail : Merci. ^Denva W Service client
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It’s Me💋✨
It’s Me💋✨@mrs_jones9·
Bonjour @ZARA j’ai envoyé un message sur WhatsApp à vos agents et j’ai rempli un déclaration sur l’honneur de non réception, le délai de traitement est de 48h dapres ce qu’ils m’ont dit..! Cc @ZARA_Care
It’s Me💋✨ tweet mediaIt’s Me💋✨ tweet media
ZARA@ZARA

@mrs_jones9 Bonjour, si vous avez besoin d’aide avec votre commande, vous pouvez nous écrire à notre compte du service client ZARA Care : @zara_care

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@Reviewed//Social Aid
@Reviewed//Social Aid@Reviewed_Zar·
@SaraMolto Hola! Gràcies per contactar amb nosaltres. Pel que fa al vostre problema, ens agradaria investigar-lo més a fons. Si us plau, seguiu-nos i indiqueu-nos el vostre lloc de contacte: ● Nom complet: ● Número de contacte: ● Correu electrònic
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Sara Moltó
Sara Moltó@SaraMolto·
@ZARA hola! Per fer un suggeriment a través de quin canal contact
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@MH2285 @ZARA @ZARA_Care @NhlivoT @EriiPadilla @Profeco @AtencionProfeco @Bes_ti