TV Time Support

Friendly reminder 💛 If you have an issue, question, or want to provide feedback, please reach out to us through the TV Time app OR email us: support@tvtime.com

We're seeing progress in the ongoing sync. Some series are restored. Please standby while this process continues.

Our engineers have identified a problem causing Series' Seasons & Episodes to disappear. We have implemented a fix and are re-syncing our database. We'll update this thread once this is 100% resolved.

@988EXCarlos Hello! Sorry about this, are you still experiencing a network issue with this specific show?

@TVTimeSupport I'm having trouble adding this show

@Nonisbitch @TVTime Hello! We use @thetvdb where anyone can add/edit information in our app 💛 If you'd like, you can create an account and update the information. If you have any troubles please let us know!

I again ask @TVTime @TVTimeSupport to add Raine but also Darius and Eberwolf as characters you can vote for in The Owl House

@borboremadiego 🎩 Well glad that we got that fixed for you 😅 Feel free to use our email support@tvtime.com in the future!

@TVTimeSupport It magically fixed today. Opened the app is now working. Thx

@TVTimeSupport am I ever getting an answer?

@Nanashi98_ @TVTime Hello! Can you send us more specifics about your account? App version, iOS/Android?

@borboremadiego Ah okay, sorry this is happening for you. We can help you more directly if you wouldn't mind emailing us at support@tvtime.com with more specifics about your account (profile ID, iOS/android, phone version). Looking forward to getting this fixed for you 💛

@TVTimeSupport Hi! Yes I am up to date on the app. The issue started on the latest update

@_larini_ @TVTime If you can email us support@tvtime.com with more details about your account we can try and get these stats back for you! 💛

@BediniMaurizio Get Started > tap on yellow envelope icon > and change password icon should be there if not please email support@tvtime.com with more details about your account

@TVTimeSupport good morning. I changed the email address of my account. Now I would also like to replace the password but there is no “change password” item on my iPads. How can I do??

@clkerst Thank you for bringing this to our attention! Can you also email this to support@tvtime.com, it helps us keep track of bugs if other users are experiencing the same issues 💛

@TVTimeSupport when I swipe and remove a show from recommendations, it goes away until I leave the list and come back. Then it’s there again. Happens every show I try this with.

@Mr_Z0D @tvshowtime Sending this to our team now! If you'd like, you can also email this to support@tvtime.com and our team can directly help you there as well 💛

@marsz_jason @tvshowtime @thetvdb nope! no misunderstanding, we ran the sync on TV Time and theTVDB and you should see results in the app soon. If you do not you can always email us at support@tvtime.com!

@marsz_jason @tvshowtime sending this to our @thetvdb team! thank you 💛

@techgramy Yes! If you email support@tvtime.com with more information about your account we can get you back in 💛

@CHRISTIAANtodd Yes! There is a three dot button at the top right of your custom list, then a share button following this 💛

@TVTimeSupport is there a way to share lists

@rowenamusic_ Hello! Can you email us screenshots of your login screen to support@tvtime.com? We can get you logged back in from there 💛

@Myself_Rakshith Hello! If you email support@tvtime.com with more details about your account we can get you back in 💛

@TVTimeSupport hey need help to access my account!

@Sabrina_Seraoui @tvshowtime @tvshowtime_help You can always email us support@tvtime.com with more information about your account and we can get you back in! 💛

@luxmou @tvshowtime Sorry you're having issues logging in, if you email us support@tvtime.com with more details about your account we can get you back in 💛

@TVTimeSupport @tvshowtime je n arrive pas à me connecter par GMail