Zoop

@shashiPM @ZOOP @zoop_live @TicketConfirm @IRCTCofficial @instamart_it Hello, we have refunded ₹909 for your booking (Order ID CTF8826015237). We apologize for the inconvenience and appreciate your patience. Thanks, Team Zoop

@ZOOP @zoop_live @TicketConfirm Food Not Received. @IRCTCofficial @instamart_it

@shashiPM @ZOOP @zoop_live @TicketConfirm @IRCTCofficial @instamart_it Hii, Sorry to hear about your experience. We sincerely apologize for the inconvenience caused. Your issue has been raised with the concerned team and is being taken up with the delivery restaurant. You can expect an update from us soon. – Team Zoop

@Jhimly2 Hello, we have refunded ₹246 for your booking (Order ID ZO29728195209344220). We apologize for the inconvenience and appreciate your patience. Thanks, Team Zoop

@Zoop_Food @zomatocare @dominos

@zomatocare @dominos @dominos ordered pizza through@zoop your train delivery app on jan shatabdi to jabalpur yesterday . I was looking forward tohot fresh pizza.When i collected the delivery, it was stale cold & did not remotely resemble a dominos pizza. Why such bad service?

@sarfaraz44 Hello, we have refunded ₹561 for your booking (Order ID ZO30078446956690736). We apologize for the inconvenience and appreciate your patience. Thanks, Team Zoop

@Zoop_Food Hello #zoop_food still your not connected n refund is still pending such poor follow up

@Zoop_Food #indiarail #dominos bad experience we have booked domino’s pizza from zoom we have not received in train online bill paid Request you to kindly refund my amount asap ZOOP Order ID: *ZO30078446956690736* and complaint id 413375

@Nanha_Inquilabi Hi! Thanks for highlighting this , This concern belongs to another user, and our team is already working closely with them to resolve it at the earliest. We’ll make sure it’s sorted soon. Appreciate your support. -Team Zoop

@sarfaraz44 @Zoop_Food CFBR

@Mehboobhusaini Sorry to hear you had this experience—this isn’t what we aim for. but we understand how frustrating the support experience must have been. We’ll share your feedback with the team and work to ensure this doesn’t happen again. Thank - Team Zoop

@Zoop_Food UPDATE: finally refunded the full amount after this tweet. But the core issue remains! Your customer support is horrible—reading scripts, doing nothing, and hanging up on customers. Think about non-technical passengers who can't escalate on X! Fix your system.

Scam by @Zoop_Food! On @ConfirmTKT Order: ZO58884988147763 (₹417). Delivered unhygienic, inedible food. Was left starving all night on my train. Now they refuse a refund & offer a ₹100 coupon as an insult! Pls help. @RailwaySeva @IRCTCofficial @RailMinIndia @jagograhakjago

@Jhimly2 Hi, we are immediately taking up this matter with the delivery restaurant and you may expect a call from us soon with more updates. Please accept our sincere apologies for the inconvenience faced and thank you for your patience while we work on improving the service quality. Thx

@Mehboobhusaini @ConfirmTKT @RailwaySeva @IRCTCofficial @RailMinIndia @jagograhakjago Hi, we’re immediately escalating this with the delivery restaurant. You can expect a call from us soon with an update. We sincerely apologize for the inconvenience and appreciate your patience while we work to improve our service. Thanks – Team Zoop

@praveeng79 Hello, we’re sorry to hear that your meal was not delivered and sincerely apologize for the inconvenience caused. Kindly share your PNR number or Order ID so we can check and take appropriate action. Thanks – Team Zoop

@zoop_Food niether order delivered nor refund recieved . Ticket id 411485

@Jhimly2 @zomatocare @dominos Dear Customer, the PNR number you provided seems incorrect. A valid PNR has 10 digits, but only 9 were shared. Please recheck and resend so we can assist you further. -Team Zoop

@Zoop_Food @zomatocare @dominos Pnr 817457553

@sama72949 @ixigo @ixigotrains @AshwiniVaishnaw @RailMinIndia @PMOIndia @HMOIndia @CMOMaharashtra Hello, we have refunded ₹271 for your booking (Order ID IXF8347434802). We apologize for the inconvenience and appreciate your patience. Thanks, Team Zoop

Don’t trust ixigo aap full of scammers eating your money @ixigo @ixigotrains @AshwiniVaishnaw @RailMinIndia @PMOIndia @HMOIndia @CMOMaharashtra please cancel ixigo partnership with railways they scamming people take action against them

@sama72949 @ixigo @ixigotrains @AshwiniVaishnaw @RailMinIndia @PMOIndia @HMOIndia @CMOMaharashtra Hi, we are immediately taking up this matter with the delivery restaurant and you may expect a call from us soon with more updates. Please accept our sincere apologies for the inconvenience faced and thank you for your patience while we work on improving the service quality. Thnx

@manojku50943172 Hii, We sincerely apologize for the inconvenience. As we discussed, your partial order refund has been processed and will reflect in your account within 2–3 business days. and If you face any issues, feel free to contact us. – Team Zoop

@Zoop_Food @ZOOP 2252910296

We have seen numerous Telegram bots claiming to be from ZOOP ⚠️ This is a reminder that ZOOP doesn't have a bot, and we will never ask you to deposit any money, share private keys or personal information. Be vigilant and only follow official channels for updates!

@manojku50943172 @ZOOP Hii, kindly share your PNR Number or order ID so that we can identify the restaurant which delivered this order to you and take appropriate steps. We apologize for the inconvenience and thank you for your patience while we work on improving the service quality. Thanks – Team Zoop

@ZOOP Order place rate Jaipur station, but supplied Partly veg rice not supplied

@AMIT24x7x365 @IRCTCofficial @ZOOP @RailMinIndia @eCateringIRCTC @AshwiniVaishnaw Hi, we see that IRCTC has successfully done refund of Rs 200 for Order ID 2432605646 as you booked order and made payment on IRCTC. Kindly check your account used for transaction to see the refund amount entry. Please do let us know if you still face any issues. Thanks–Team Zoop

@IRCTCofficial @ZOOP @RailMinIndia @eCateringIRCTC @AshwiniVaishnaw The refund is still not credited into account despite regular follow UP from last 6 days. People on +918045161400(IRCTC)and on 8010802222(Zoop) are fraud...

@SaifRaz81117918 working on improving our services to prevent such issues in the future. Thank you for your patience and understanding. Team Zoop

@SaifRaz81117918 Sorry for the inconvenience caused. Due to a technical error, the refund process was delayed. We understand that the turnaround time (TAT) communicated was 24 to 48 hours, and we regret that it took longer than expected in your case. Please note that our team is actively

I had ordered food from @ConfirmTKT app in the train but order was not delivered to me but it was showing in app that order is delivered and it’s been 4 day’s I did not get the refund and customer care is not helping there are disconnecting my call @Zoop_Food this is not accepted