Customer Relations & Service Web

@dave_the_sultan Our customer support team will be in touch with you shortly thank you.

@mdbz1975 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@AsdaServiceTeam also, on the run up to Christmas, I won 2 candles that I had no chance of redeeming as they were never in stock.

@JINJERTRINITY Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

Afternoon @AsdaServiceTeam @asda We've just returned from the Asda store in Durkar Wakefield.Can you explain the extraordinary price increase of your own extra dry Martini? 2 weeks since a 75cl bottle was £8.40 (ISH) today it was priced at£12.25 an increase of just short of £4

@dave_the_sultan Hello

@asdaServiceHub2 davehatton62@hotmail.co.uk

Kindly share your reachable number for further assistance please

@dave_the_sultan Kindly share your reachable number for further assistance please

@dave_the_sultan We apologise for the inconvenience caused, kindly share your contact details for assistance

@asdaServiceHub2 Yes please . I use the mug daily and would very much appreciate a replacement and this misunderstanding resolved

Kindly dm please

@dave_the_sultan Thanks for reaching out kindly share your concerns so I can escalate to the relevant department for further assistance.

@asdaServiceHub2 Customer service rude and unhelpful I'm not at all happy with there help over a simple replacement

@chris_wordley Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@MunevverMehmet Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@asda very disappointed today, my shopping has arrived and I got a product out of date. 24-11-25 very shocked, that would be picked and sent out to an online customer.

@ChristinaStain3 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@AsdaServiceTeam anyone one else unable to view products to add to order? Messenger service are useless

@nataliebourne83 Hi, this is Amanda. I would like to help you with this concern kindly follow back. And DM me, that I may assist you. Thank you.

@AsdaServiceTeam 2 weeks running this is how my tomatoes arrive. Constantly asking for refunds on fruit and veg for being mouldy or out of date and turning! Gross 🤢 😒

@nataliebourne83 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@jo66385 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@Collex61987493 So what your saying is @asda and @AldiUK because you use these service that relies on the public meaning all is ok and our communities ain't being blited by your assets. Clearly something is going wrong

Our new Asda Abandoned Trolley App is now available on all platforms! Simply search 'Collex' on android and app store!

@brian_mckinna Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@asda why do I not receive confirmation emails for my order and confirmation of what is being delivered??

@lottie81 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@AsdaServiceTeam your rewards app is the worst I had ever used. You give us a cash pot that expires if we don’t use it. Why can’t we save in it all year round and use it at Christmas etc like other supermarkets? 😡

@Duffy1967Mark Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@AsdaServiceTeam Asda bolden is embarrassing with the lack of staff on a Saturday so no hand held device available at shop entrance, the choice of vegetables is shocking and two weeks on the run no eggs

@EregIndia Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

Hey @AsdaServiceTeam @asda why are recalled baby formula products still being sold?